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Powering and initial cabling
Press the Power button on the back of the gateway. The Power indicator will initially flash GREEN to indicate that the gateway is booting and then solid GREEN
to indicate it is operational. Under normal operation, while the gateway is powering up, LED status is as follows:
• Broadband, WAN Ethernet, and Wi-Fi indicators will be off.
• Broadband indicator will initially be solid RED, and once the NVG558 obtains an IP Address will change to solid BLUE.
• Wireless indicator will light solid GREEN to indicate that the Wireless service is enabled.
NOTE: During the initial setup, it may take several minutes to achieve service connectivity.
Broadband: Follow instructions provided by Verizon. If no instructions are provided, then call Verizon.
LAN Ethernet: To make an Ethernet connection:
• Connect an Ethernet cable to the Ethernet port on a local computer.
Access the Web Management Interface
To connect a computer to the gateway via Wi-Fi:
1. Look for the Wi-Fi network with a name starting with "Verizon-XXXX" in your computer's Wi-Fi settings, where "XXXX" will match the network name printed
on the label on the side and bottom of the NVG558.
2. Open a web browser on your computer (such as Firefox, Chrome, or Microsoft Edge) and type the following address in the address bar to open the
Access Code Required Screen: http://myrouter
Access the Web Management configuration pages
If, while connected to the NVG558 web management interface, you are attempting to look at NVG558 web pages that can change the configuration of the
NVG558 you will be asked for the Access Code to proceed.
1. Provide the Access Code - this is a unique code printed on the label on the base of the gateway.
2. Select Continue.
Access Code Required
Page
Add a wireless device to the gateway
• To add a wireless device to the gateway, use your phone or tablet to scan the QR code on the side of the gateway.
• To make changes to the default Wi-Fi name/password:
1. Use the phone or tablet you connected to the NVG558 Wi-Fi by scanning the QR Code, or connect a laptop to the NVG558 via Ethernet LAN port.
2. Enter the address http://myrouter into your web browser to open the Web Management configuration pages.
3. Navigate to the Wi-Fi section to make changes to the settings.
4. When prompted for the Device Access Code, that can be found on the product label on the base of the NVG558
NOTE: The main page provides an overview about the connection and network status. You can also access information for the following:
• Home: Network Status/Configuration
• System: System status, restart and factory reset options
• Broadband: WAN status, statistics, and parameter settings
• Wi-Fi: Wi-Fi status and configuration
• Network: LAN status and configuration
• Firewall: Firewall status/configuration
• Diagnostics: Gateway connection and application diagnostics
• Cellular: Cellular statistics, settings, and APN management.
(Note: This is a reference image and may slightly differ based on your device.)
Declaration of conformity
The following sections describe regulatory compliance by region.
FCC compliance
This device has been tested and certified as compliant with the regulations and guidelines
set forth in the Federal Communication Commission - FCC Title 47 Part 15 regulatory
requirements.
Manufacturer: ARRIS
Model: NVG558HX
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation of the device.
The device could automatically discontinue transmission in case of absence of information
to transmit, or operational failure. Note that this is not intended to prohibit transmission
of control or signaling information or the use of repetitive codes where required by the
technology.
The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the
potential for harmful interference to co-channel mobile satellite systems.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
Image: Home page
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by the party responsible for
compliance could void your authority to operate this equipment.
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