Dell Latitude 7290 Owner's Manual
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Dell Latitude 7290 Owner's Manual

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Latitude 7290
Owner's Manual
Regulatory Model: P28S
Regulatory Type: P28S002

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Summary of Contents for Dell Latitude 7290

  • Page 1 Latitude 7290 Owner's Manual Regulatory Model: P28S Regulatory Type: P28S002...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Working On Your Computer

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.
  • Page 4 Two recognized types of ESD damage are catastrophic and intermittent failures. • Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes an immediate and complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has received a static shock and immediately generates a "No POST/No Video"...

  • Page 5: Before Working Inside Your Computer

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 6: Wwan Card

    Removing and installing components Topics: • Recommended tools • Screw size list • Subscriber identification module card • Base cover • Battery • PCIe solid state drive • Speaker • Coin cell battery • WWAN card • WLAN card • Memory modules •...
  • Page 7 Screw size list Table 1. Latitude 7290 screw size list Component M2.5 x 6.0 M2.0 x 5.0 M2.5 x 3.5 M2.0 x 3.0 M2.0 x 2.5 M2.0 x 2.0 Back cover 8 (captive screws) Battery—3-cell Battery—4-cell SSD module Heat sink module...
  • Page 8 Subscriber identification module card Removing SIM card or SIM card tray NOTE: SIM card or SIM card tray removal is only available on systems that are shipped with WWAN module. Hence, removing procedure is only applicable for systems that are shipped with WWAN module. CAUTION: Removing the SIM card with the system is turned On, may cause data loss or damage to the card.

  • Page 9: Base Cover

    Slide the dummy SIM card tray out of the system. Base cover Removing base cover Follow the procedure in Before working inside your computer. To release the base cover: Loosen the eight (M2.5 x 6.0) captive screws that secure the base cover to the system [1]. Remember: Exercise caution when loosening the screws.
  • Page 10 Lift the base cover from the system. Removing and installing components...

  • Page 11: Removing Battery

    Installing base cover Align the base cover tabs to the slots on the edges of the system. Press the edges of the cover until it clicks into place. To secure the base cover to the system, tighten the eight (M2.5 x 6.0) captive screws . Remember: Exercise caution when tightening the screws.

  • Page 12: Battery—3-Cell

    Installing battery Insert the battery into the slot on the system. Route the battery cable through the routing clip and connect the battery cable to the connector on the system board. NOTE: Route the battery cable, if the cable at the base of the battery is un routed. Tighten the two (M2.0 x 5.0) screws to secure the battery to the system.

  • Page 13: Speaker

    Installing PCIe SSD Insert the PCIe SSD card into the connector. Install the SSD bracket over the PCIe SSD card. NOTE: When installing the SSD bracket, ensure that the tab on the bracket is held securely with the tab on the palm rest. Tighten the two (M2.0 x 3.0) screws to secure the PCIe SSD card to the SSD bracket.
  • Page 14 To release the speaker module: Disconnect the speaker cable from the connector on the system board [1]. NOTE: Use a plastic scribe to release the cable from the connector. Do not pull the cable as it may result in breakage b Un-route the speaker cable from the routing clips [2].
  • Page 15 b Lift the speaker module from the computer [2]. Installing speaker module Place the speaker module into the slots on the system. Replace the two (M2.0 x 3.0) screws to secure the speaker to the system. Route the speaker cable through the retention clips on the system. Connect the speaker cable to the connector on the system board.
  • Page 16 Installing coin cell battery Affix the coin cell battery on the slot inside the computer. Route the coin cell battery cable through the routing channel before connecting the cable. Connect the coin cell battery cable to the connector on the system board. Install the: battery base cover...

  • Page 17: Wlan Card

    Installing WWAN card Insert the WWAN card into the connector on the system board. Connect the WWAN cables to the connectors on the WWAN card. Place the metal bracket and tighten the M2.0 x 3.0 screw to secure it to the computer. Install the: battery base cover...

  • Page 18: Memory Modules

    b Lift the metal bracket [2]. Disconnect the WLAN cables from the connectors on the WLAN card [3]. d Remove the WLAN card from the system [4]. Installing WLAN card Insert the WLAN card into the connector on the system board. Connect the WLAN cables to the connectors on the WLAN card.

  • Page 19: Installing Memory Module

    Pull the clips securing the memory module until the module snaps-out [1]. b Remove the memory module from the connector on the system board [2]. Installing memory module Insert the memory module into the connector until snaps in. Install the following: battery base cover Follow the procedures in...

  • Page 20: Led Board

    Disconnect the fan cable from the system board [1]. b Remove the M2.0 x 5.0 screws that secure the heat sink assembly to the system board [2]. NOTE: Remove the screws in the order of the callout numbers [1, 2, 3, 4] as indicated on the heat sink. Lift the heat sink assembly from the system board [3].
  • Page 21 battery speaker To remove the LED board: Disconnect the LED cable from the LED board [1]. CAUTION: Avoid pulling the cable as it would result in breaking the cable connector. Instead, use a scribe to push the edges of the cable connector to release the LED cable. b Remove the M2.0 x 3.0 screw that secures the LED board to the system [2].
  • Page 22 Touchpad buttons board Removing touchpad buttons board Follow the procedure in Before working inside your computer. Remove the: base cover battery speaker To remove the touchpad buttons board: Disconnect the touchpad buttons board cable from the touchpad board [1]. b Lift the speaker cable that is affixed to the computer [2] to reveal the touchpad buttons board. Remove M2.0 x 2.5 screws that secure the touchpad buttons board [1].
  • Page 23 Installing touchpad buttons board Insert the touchpad buttons board into the slot to align the tabs with the grooves on the system. Replace the two (M2.0 x 3.0) screws to secure the touchpad buttons board to the system. Connect the touchpad buttons board cable to the connector on the touchpad board. Install the: speaker battery...

  • Page 24: Display Assembly

    NOTE: Use a plastic scribe to release the cable from the connector. Do not pull the cable as it may result in breakage b Remove the M2.0 x 3.0 screw to release the metal bracket on the power connector port [2]. Lift the metal bracket from the system [3].
  • Page 25 base cover battery WLAN card WWAN card NOTE: To identify the number of screws, see screw list To remove the display assembly: Un route the WLAN and WWAN cables from the routing channels [1]. b Remove the M2.0 x 5.0 screws that secures the eDP bracket [2]. Lift the eDP bracket from the eDP cable [3].

  • Page 26: Display Bezel

    Installing display assembly Place the base of the computer on a plane surface of a table and position it closer to the edge of the table. Install the display assembly to align it with the display hinge holders on the system. Holding the display assembly, replace the six (M2.5 x 4.0) screws to secure the display hinges on the system display assembly with the system unit.

  • Page 27: Installing Display Bezel

    battery WLAN card WWAN card display assembly To remove the display bezel: Use a plastic scribe, find recess to loosen the bottom edge of the display bezel [1]. b Loosen the tabs on the edges of the display [2,3,4]. NOTE: Adhesive is used to secure the display bezel to the display panel.

  • Page 28: Display Panel

    Display hinge Removing the display hinge cap Follow the procedure in Before working inside your computer. Remove the following components: base cover battery WLAN card WWAN card display assembly Slide and remove the display hinge cap from the display panel. Installing the display hinge cap Place the display hinge cap on the slot and slide it back to fit on the display assembly.

  • Page 29: Removing The Display Panel

    Removing the display panel Follow the procedure in Before working inside your computer. Remove the following components: base cover battery WLAN card WWAN card display assembly To remove the display panel: Remove the two (M2.0 x 3.0) screws on the panel [1]. b Slide the display panel away from the system and flip the display panel over [2].
  • Page 30 Remove the display panel. Removing and installing components...

  • Page 31: Installing The Display Panel

    Installing the display panel Connect the display cable on the back of the display panel. Affix the mylar tape securing the display cable on the back of the display panel. Affix display connector adhesive strip to the display panel. Flip the display panel over and slide the display panel towards the system. Replace the two (M2.0 x 3.0) screws on the panel Install the: display assembly...
  • Page 32 Installing camera The installation procedure is applicable only for systems shipping with touch display assembly. Connect the camera cable. Insert the camera module into the slot on the display assembly. Affix the tape securing the camera module Install the following: display bezel display assembly WLAN card...

  • Page 33: System Board

    System board Removing system board Follow the procedure in Before working inside your computer. If your computer is shipped with a WWAN card, then the removal of a blank SIM card tray is a requirement. Remove the: SIM card dummy SIM card tray base cover battery memory module...
  • Page 34 To disconnect the cables: NOTE: To disconnect the speaker, LED board, coin cell battery and the power connector port cables, use a plastic scribe to release the cables from the connectors. Do not pull the cable as it may result in breakage speaker cable [1] b LED board cable [2] coin cell battery cable [3]...
  • Page 35 To remove the memory module bracket: Remove the two (M2.0 x 3.0) screws that secure memory module bracket to the system board [1]. b Lift the memory module bracket from the system board [2]. Removing and installing components...
  • Page 36 To remove the system board: Remove the USB Type-C bracket. Image does not display the USB Type-C bracket removal. b Remove the eight (M2.0 x 5.0) screws that secure the system board [1]. Lift the system board away from the system [2]. Removing and installing components...
  • Page 37 Remove the two (M2.0 x 5.0) screws that secure the USB Type-C bracket. Flip the system board, peel off the tapes securing the bracket and remove the USB Type-C port from the system board. NOTE: When removing or reinstalling the USB Type-C bracket to the system board, technicians must place the system board on an ESD mat to avoid damage.

  • Page 38: Keyboard

    Place the metal bracket over the eDP cable and replace the M2.0 x 5.0 screws to secure it. Place the metal bracket over the memory module connectors and replace the M2.0 x 3.0 screws to secure it to the system. NOTE: If your computer has a WWAN card, then SIM card tray installation is a requirement.
  • Page 39 To remove the keyboard assembly: NOTE: To identify the screws, see screw list Remove the 18 (M2.0 x 2.5) screws that secure the keyboard [1]. b Lift the keyboard assembly from the chassis [2]. Removing and installing components...
  • Page 40 Removing keyboard from keyboard tray Follow the procedure in Before working inside your computer. Remove the keyboard assembly Remove the M2.0 x 2.0 screws that secure the keyboard to the keyboard assembly. Lift the keyboard away from the keyboard tray. Installing keyboard to keyboard tray Align the keyboard with the screw holders on the keyboard tray.

  • Page 41: System Board

    system board heat sink WLAN card WWAN card PCIe SSD card memory module battery base cover Follow the procedure in After working inside your computer. Palm rest Replacing palm rest Follow the procedure in Before working inside your computer. Remove the: base cover battery memory module...
  • Page 42 The component you are left with is the palm rest. Replace the palm rest. Install the: speaker coin cell battery power connector port system board heat sink WLAN card WWAN card PCIe SSD card memory module battery base cover Follow the procedure in After working inside your computer.
  • Page 43 Technology and components This chapter details the technology and components available in the system. Topics: • DDR4 • HDMI 1.4 • USB features • USB Type-C • Thunderbolt over USB Type-C DDR4 DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM.
  • Page 44 Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on.

  • Page 45: Advantages Of Hdmi

    • 4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems used in many commercial movie theaters • HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p •...
  • Page 46 Speed Currently, there are 3 speed modes defined by the latest USB 3.0/USB 3.1 Gen 1 specification. They are Super-Speed, Hi-Speed and Full- Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode, commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility.
  • Page 47 • USB 3.0/USB 3.1 Gen 1 RAIDs • Optical Media Drives • Multimedia Devices • Networking • USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs Compatibility The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all, while USB 3.0/USB 3.1 Gen 1 specifies new physical connections and thus new cables to take advantage of the higher speed capability of the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as before.
  • Page 48 USB Type-C and USB 3.1 USB 3.1 is a new USB standard. USB 3's theoretical bandwidth is 5 Gbps, while USB 3.1 Gen2 is10Gbps . That's double the bandwidth, as fast as a first-generation Thunderbolt connector. USB Type-C isn't the same thing as USB 3.1. USB Type-C is just a connector shape, and the underlying technology could just be USB 2 or USB 3.0.

  • Page 49: System Specifications

    System specifications Topics: • Technical specifications • Hot key combinations Technical specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
  • Page 50 Contacted Smart Card, Contactless Smart Card, NFC, Control Vault 2.0 Advanced Authentication with FIPS 140-2 Level 3 Certification Docking options • Dell Dock WD15 (optional) • Dell Thunderbolt Dock TB16 (optional on Thunderbolt 3 equipped systems) Multimedia • Integrated High-Quality Speakers • Headset and mic combo jack •...
  • Page 51 60 WHr (4-cell): • Length—95.9mm ( 3.78 inch) • Width—5.70mm ( 0.22 inch) • Height—270.00 g (0.6lb) • Weight—7.6VDC • Voltage—7.89Ahr 60 WHr Long Life Cycle battery (polymer): • Length—95.9mm ( 3.78 inch) • Width—5.70mm ( 0.22 inch) • Height—270.00 g (0.6lb) •...
  • Page 52 Internal Keyboards • 12.5 inches Single Pointing, non backlit • 12.5 inches Single Pointing, backlit (optional) Physical specifications • Front height to Back ( Non Touch)—0.69 to 0.70 inches; 7.47 to 17.9 • Width—13.03 inch; 331.0 mm • Depth—8.70 inch; 220.9 mm •...
  • Page 53 Table 5. 12.5 inches (16:9) AG HD WLED 200 nits eDP 1.2 TN, HD CAM/Mic, WLAN/WWAN, Mag Alloy back, Non Touch Feature Specification Type HD Anti-Glare Luminance (typical) 200 nits Dimensions (Active Area) • Height: 155.52mm • Width: 276.62mm • Diagonal: 12.5 inch Native Resolution 1366x768...
  • Page 54 Hot key combinations Table 7. Hot key combinations Function key combination Latitude 7290 Fn+ESC Fn Toggle Fn+ F1 Speaker Mute Fn+ F2 Volume Down Fn+ F3 Volume Up Fn+ F4 Mic Mute Fn+ F5 Num Lock Fn+ F6 Scroll Lock...

  • Page 55: System Setup

    Boot menu Press <F12> when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.

  • Page 56: Navigation Keys

    • BIOS Flash Update • Diagnostics • Change Boot Mode Settings Navigation keys NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the system. Keys Navigation Up arrow Moves to the previous field.
  • Page 57 Option Description Boot sequence • Windows Boot Manager options Boot list options • Legacy • UEFI—selected by default Advanced Boot This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled. Options Enable Attempt Legacy Boot is disabled by default.
  • Page 58 NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings. Dell Type-C Dock Always Allow Dell Docs.This option is enabled by default. Configuration USB PowerShare This field configures the USB PowerShare feature behavior. This option allows you to charge external devices using the stored system battery power through the USB PowerShare port.
  • Page 59 Option Description • Never Unobtrusive Mode This option, when enabled, pressing Fn+F7 turns off all light and sound emissions in the system. To resume normal operation, press Fn+F7 again. This option is disabled by default. Miscellaneous Allows you to enable or disable the following devices: Devices •...
  • Page 60 Option Description Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they are set. The options are: • Disabled • Reboot bypass Default setting: Disabled Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is set.
  • Page 61 Option Description • Disable Default setting: Enable Admin Setup Allows you to prevent users from entering Setup when an Administrator password is set. Lockout Default Setting: This option is enabled Master password This option is not enabled by default lockout SMM Security This option enables or disables additional UEFI SMM Security Mitigation protections.
  • Page 62 Option Description • Enabled • Software Controlled Default setting: Software Controlled Enclave Memory This option sets SGX Enclave Reserve Memory Size. The options are: Size • 32 MB • 64 MB • 128 MB—enabled by default Performance screen options Option Description Multi-Core Support This field specifies whether the process has one or all cores enabled.
  • Page 63 Standby, the system setup removes power from all the USB ports to conserve battery power. • Enable USB Wake Support • Wake on Dell USB-C dock Default setting: The option is disabled. Wireless Radio Allows you to enable or disable the feature that automatically switches from wired or wireless networks without Control depending on the physical connection.
  • Page 64 • Adaptive—enabled by default Configuration • Standard—Fully charges your battery at a standard rate. • ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is enabled by default. • Primarily AC use • Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
  • Page 65 Option Description Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these keys.
  • Page 66 Option Description Enable VT for Direct I/O - enabled by default. Wireless screen options Option Description Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch. The options are: • WWAN • GPS (on WWAN Module) •...

  • Page 67: System And Setup Password

    System logs screen options Option Description BIOS Events Allows you to view and clear the System Setup (BIOS) POST events. Thermal Events Allows you to view and clear the System Setup (Thermal) events. Power Events Allows you to view and clear the System Setup (Power) events. System and setup password You can create a system password and a setup password to secure your computer.
  • Page 68 If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. Restart the computer. Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit.
  • Page 69 Most Dell systems built after 2012 have this capability and you can confirm by booting your system to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your system. If the option is listed, then the BIOS supports this BIOS update option.
  • Page 70 USB key formatted to the FAT32 file system (key does not have to be bootable) • BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB key • AC power adapter connected to the system •...
  • Page 71 Once the file is selected, it will show in the file selection box and you can click the OK button to continue. Click the Begin Flash Update button. System setup...
  • Page 72 A warning box is displayed asking you if you want to proceed. Click the Yes button to begin the flash. At this point the BIOS flash will execute, the system will reboot and then the BIOS flash will start and a progress bar will show the progress of the flash.
  • Page 73 Once complete, the system will reboot and the BIOS update process is completed. System setup...

  • Page 74: Supported Operating Systems

    NeoKylin v6.0 64-bit Downloading drivers Turn on the notebook. Go to Dell.com/support. Click Product Support, enter the Service Tag of your notebook, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.
  • Page 75 Chipset driver Verify if the Intel chipset and Intel Management Engine Interface drivers are already installed in the system. Software...
  • Page 76 Software...

  • Page 77: Audio Driver

    Video driver Verify if the video driver is already installed in the system. Audio driver Verify if audio drivers is already installed in the system. Network driver This system comes with both LAN and WiFi drivers and is able to detect the LAN and WiFi without going through the drivers installation. USB driver Verify if the USB drivers are already installed in the system.
  • Page 78 Other drivers This section lists driver details for all the other components in the Device Manager. Security device driver Verify if the security device driver is installed in the system. Verify if the HID driver is installed in the system. Image device driver Verify if the image device driver is installed in the system.

  • Page 79: Troubleshooting

    Real Time Clock reset The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power off state only if it is connected to AC power.

  • Page 80: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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