The Unit Isn’t Recognized By Your Pc/Mac - PIONEER DJ DDJ-FLX6 Instruction Manual

Connection
 The unit isn't recognized by your PC/Mac.
• Connect the supplied USB cable correctly. See: Connections
(page 27)
• If you're using a USB hub, disconnect it.
• Quit any other open applications including screen savers and
antivirus security software on your PC/Mac. (When quitting antivirus
security software, before doing so, disable the internet connection to
ensure the security of your PC/Mac.)
• If another USB device is connected to your PC/Mac, disconnect it.
• If your PC/Mac has multiple USB Type A ports, try connecting to
another one.
• For Mac, launch the macOS utility software [Audio MIDI Setup], and
check that the [Windows] on the menu bar > [Show Audio
Devices] > [DDJ-FLX6 Audio Out] is displayed.
• For Mac, the sound setting may not be correct. Disconnect the USB
cable, launch the the macOS utility software [Audio MIDI Setup],
and display [MIDI Window] or [MIDI Studio]. Select the [DDJ-FLX6]
icon, and click [Remove Device]. (The icon may be [USB MIDI
Device] instead of [DDJ-FLX6]. In this case, select [USB MIDI
Device].) Connect the unit with the USB cable again. The [DDJ-
FLX6] icon is displayed.
• For Windows, check that [DDJ-FLX6] is displayed under [Device
Manager] > [Sound, video and game controllers].
Additional information
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