ActionTec 54 Mbps Wireless Network Camera User Manual page 62

Problem 4 I can't connect to the Camera using a wireless connection.
Solution 4 1) If a LAN cable is connected to the LAN port, the wireless interface is
disabled. Only one interface can be active.
2) Check that your computer and the Camera have compatible wireless settings.
•
Mode (Infrastructure or Ad-hoc) must be correct
•
ESSID must match
•
WEP settings must match
•
In Ad-hoc mode, the channel should match, although this is often not
required
Problem 5 My video quality suddenly deteriorates.
Solution 5 This can happen when an additional viewer connects to the Camera,
overloading it or the available bandwidth. The image size and quality can be
adjusted for the required number of viewers and the available bandwidth.
Problem 6 The motion detection feature doesn't send me any e-mails.
Solution 6 It may be that the SMTP server used by the Camera to send the e-mail will not
accept mail from the Camera. Try using a different SMTP server. The Camera
derives the address of the SMTP server from the e-mail address you enter in the
"Show 'From' as:" field.
Problem 7 Using the motion detection feature, I receive e-mails that don't show any
moving objects.
Solution 7 The motion detection feature doesn't actually detect motion. It compares frames
to see if they are different. Major differences between frames are assumed to be
caused by moving objects.
But the motion detector can also be triggered by:
•
Sudden changes in the level of available light
•
Movement of the Camera itself
Try to avoid these situations. The motion detection feature works best in
locations where there is steady illumination, and the Camera is mounted
securely. This feature cannot be used if the Camera is outdoors.
Problem 8 The image is blurry.
Solution 8 Try cleaning the lens, and adjusting the focus ring.
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