Troubleshooting - Profi Cook PC-ES 1209 Instruction Manual

Problem Possible cause
The appliance does not The appliance has no power supply.
function.
The appliance has not been bled before first-
time use.
The appliance is faulty.
No coffee output.
The water tank is empty.
The water tank is not properly attached; the
valve is not open.
The holes in the filter holder and the group
head outlet are blocked.
Air entrapped in the heating circuit.
The coffee grounds are too fine or com-
pressed too much.
Scale deposits in the appliance.
The pump is noisy.
The water tank is empty.
The water tank is not properly attached; the
valve is not open.
Air entrapped in the water circuit.
Espresso escapes at the
filter holder edge.
The filter holder is not properly attached or is
not enough closed.
Too much coffee grounds in the filter insert.
Coffee grounds residues on the rubber seal of
the group head.
After preparing milk foam, the appliance is still
under pressure.
Espresso is too cold. The cups were not pre-heated.
Indicator lamp
the brewing process.
Coffee crema is slightly The coffee grounds are too coarse or are not
discoloured (coffee runs evenly spread.
out fast).
Too little coffee grounds in the filter insert.
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PC-ES1209_IM_new

Troubleshooting

Solution
Test the socket with another appliance.
Plug in the mains plug correctly.
Check the main circuit breaker.
Bleed the appliance as instructed under "First
Use / Bleeding".
Contact our service centre or a specialist.
Switch the appliance off!
Fill the water tank with fresh water.
Press the tank slightly down for the valve to
open.
Clean filter holder, filter and group head outlet.
Generate steam as instructed under "Making
Cappuccino". Open the steam control knob all
the way towards MAX.
Loosen the coffee grounds. Spread it evenly
and only slightly compress with the tamper.
Decalcify the appliance as instructed.
Switch the appliance off!
Fill the water tank with fresh water.
Press the tank slightly down for the valve to
open.
Bleed the appliance as instructed under "First
Use / Bleeding".
Stop the brewing process!
Attach the filter holder properly as instructed
under "Attach / Detach Filter Holder".
Remove excess coffee grounds.
Switch the appliance off and let it cool
down.
Clean the rubber seal as instructed.
Release the pressure completely. Pay
attention to item 4 of the chapter "Making
Espresso".
Rinse the cups with hot water.
does not light up during Wait until the indicator lamp
Use the supplied tamper.
Depending on the filter insert used (1 cup
or 2 cups), fill one or two measuring spoon
fillings in the filter insert (one measuring spoon
filling = 1 cup).
lights up.
17.08.20