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Technical Manual
7
Packaging/Return
7.1
Complete Devices
7.2
Electronic Assemblies
Kaba access manager 92 32
Incorrectly packaged assemblies and devices may cause expenses due to damage
during transport.
Please observe the following information when sending Kaba products.
Kaba shall not be liable for damage to products which can be attributed to insuffi-
cient packaging.
The original packaging is specially adapted for the device. It offers the greatest possi-
ble protection against transport damage.
Always use the original packaging for returns.
If this is not possible, then ensure the packaging prevents damage to the device.
•
Use a stable, thick-walled transport crate or a box. The transport crate should be
large enough that there is 8–10 cm space between the device and the container
wall.
•
Wrap the device in suitable film or put in a bag.
•
Pad generously around the device e.g. using foam padding or bubble wrap. It
must be ensured that the device does not move within the packaging.
•
Only use dust-free environmentally-friendly filling material.
Electronic assemblies sensitive to ESD, such as circuit boards, readers, etc., must be
stored, transported and sent in suitable ESD protective packaging. The packaging of
electronic assemblies may only be carried out in ESD-protected workplaces by per-
sons who are familiar with and follow the general ESD protective regulations.
The return of electronic assemblies in packaging with sufficient ESD protection is a
condition for
•
making guarantee claims in the event of malfunctions of any kind.
•
replacement delivery of electronic circuit boards and components when an ex-
change is provided.
In order to guarantee a high quality standard, electronic components supplied in
packaging without sufficient ESD protection will be neither analyzed nor repaired,
but instead disposed of directly.
04045524 - 08/2016
Packaging/Return
49
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