Polycom SpectraLink 6020 Troubleshooting Tips page 5

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Fatal Error The handset has detected a fault
Err Code #### from which it cannot recover.
Internal Err. # # The handset has detected a fault
from which it cannot recover.
Net Busy Handset cannot obtain sufficient
resources to support a call.
No Net Found This indicates that the handset
cannot find any base stations
and has no additional information
to display as to why. Possible
problems are enumerated below.
No radio link.
Out of range.
No PBX No communication with host
telephone system.
Restarting... The handset is in the process of
rebooting. There will be a 20
second delay in an attempt to let
potential system errors clear.
Service An error has caused the handset
Unavailable. to lose the call. It is now making
Restarting... its best effort to restart and return
to standby mode.
Waiting Handset has attempted some
operation several times and
failed and is now waiting for a
period of time before attempting
that operation again.
System Unavailable Handset out of range of base
station or system inoperative
System Busy Insufficient bandwidth available
on base station
Unregistered Handset is not registered with
infrastructure
Record the error code so it can be
reported. Turn the handset off then on
again. If error persists, try registering a
different handset to this telephone
port. If error still persists, contact
Polycom technical support and report
the error.
Record the error code so it can be
reported. Turn the handset off then on
again. If error persists, try registering a
different handset to this telephone
port. If error still persists, contact
Polycom technical support and report
the error.
Try the call again later.
Verify that the base station is
connected to the system and powered
on.
Try getting closer to a base station.
Check to see if other handsets are
working within the same range of a
base station. If so, contact Polycom
technical support and report the error.
Displays before the system has
synchronized ports with the host
telephone system. Should disappear
when the ports are correctly wired and
programmed.
Make sure the proper PBX switch type
has been configured on the
SpectraLink 6x00 MCU.
None.
The handset is attempting to register
with the PBX and resume normal
operation.
None. The handset is waiting for a
specified period of time before
attempting that operation again.
Move back into coverage area or wait
for system
Wait for available bandwidth or move
within range of a base station with
available bandwidth
Register handset