Troubleshooting - Franklin Electric Little Giant OS3 Instruction Sheet

SYmPTOm
Pump does not run
Pump turns off before bottom probe
Overload trips frequently
LIMITED WARRANTY
This warranty sets forth the company's sole obligation and purchaser's exclusive
remedy for defective product.
Franklin Electric Company, Inc. and its subsidiaries (hereafter "the Company")
warrants that the products accompanied by this warranty are free from defects in
materials or workmanship of the company that exist at the time of sale by the company
and which occur or exist within the applicable warranty period. any distributor, sub-
distributor, recipient, end-user and/or consumer agrees that by accepting the receipt
of the products, the distributor, sub-distributor, recipient, end user and/or consumer
expressly agrees to be bound by the terms of the warranty set forth herein.
I. APPLICABLE WARRANTY PERIOD
The products accompanied by this warranty shall be covered by this Limited Warranty
for a period of 12 months from the date of original purchase by the consumer. In the
absence of suitable proof of purchase date, the warranty period of this product will
begin to run on the product's date of manufacture.
II. INSTRUCTIONS APPLICABLE TO THIS LIMITED WARRANTY
1. consumers wishing to submit a warranty claim must return the products accompanied
by this warranty to the point of purchase for warranty consideration.
2. Upon discovery of a defect, any personal injury, property damage or any
other type of resulting damage, if applicable, shall be reasonably mitigated
to the extent possible.
3. at its discretion, the company may inspect products either at its facilities or in the field,
and after determination of a warranty claim, will, at its option, repair or replace defective
parts. Repaired or replaced parts will be returned freight prepaid by the company.
4. This warranty policy does not cover any labor or shipping charges. The
company shall not be liable for any costs or charges attributable to any
product testing, maintenance, installation, repair or removal, or for any tools,
supplies, or equipment needed to install, repair, or remove any product.
III. LIMITATIONS APPLICABLE TO THIS LIMITED WARRANTY
THIS WARRANTY DOES NOT APPLY TO ANY OF THE FOLLOWING:
1. any product that is not installed, applied, maintained and used in accordance
with the company's published instructions, applicable codes, applicable
ordinances and/or with generally accepted industry standards.
Page 6 of 8

TROUBLESHOOTING

caUSe
Panel not plugged into outlet
Pump not plugged into panel
defective contactor
Overload tripped (optional models)
Loose level sensor wires
Pump failure
Poor pump ground or system ground
Improper overload setting
TABLE 1
REPLACEMENT PARTS
DESCRIPTION
OS3-1
OS3-1L-5-8
OS3-1L-7-10
OS3-1L-9-13
OS3-2
OS3-2L-5-8
OS3-2L-7-10
OS3-2L-9-13
TABLE 2
Plug power cord into outlet
check power
Plug pump into panel plug
Replace contactor
Press reset button
Tighten wire connections
Replace pump
check grounding system
Set overload relay dial to full load amps of pump
PART NO.
513390
513391
513392
513393
513395
513396
513397
513398
2. any product that has been subject to misuse, misapplication, neglect,
alteration, accident, abuse, tampering, acts of God (including lightning), acts
of terrorism, acts of war, fire, improper storage or installation, improper use,
improper maintenance or repair, damage or casualty, or to an excess of the
recommended maximums as set forth in the product instructions.
3. any product that is operated with any accessory, equipment, component, or
part not specifically approved by the company.
4. Use of replacement parts not sold by the Company, the unauthorized
addition of non-company products to other company products, and the
unauthorized alteration of company products.
5. Products damaged by normal wear and tear, normal maintenance services
and the parts used in connection with such service, or any other conditions
beyond the control of the company.
6. any product that has been used for purposes other than those for which it
was designed and manufactured.
7. any use of the product where installation instructions and/or instructions for
use were not followed.
The company reserves the right at any time, and from time to time, to make
changes in the design and/or improvements upon its product without thereby
imposing any obligation upon itself to make corresponding changes or
improvements in or upon its products already manufactured and/or previously
sold. The company further reserves the right to substitute parts or components
of substantially equal quality in any warranty service required by operation of this
Limited Warranty.
This written Limited Warranty is the entire warranty authorized and offered by the
company. There are no warranties or representations beyond those expressed
in this document.
THIS WaRRaNTY aNd RemedY IS IN LIeU OF aLL OTHeR WaRRaNTIeS
aNd RemedIeS INcLUdING WITHOUT LImITaTION, WaRRaNTIeS OF
meRcHaNTaBILITY aNd/OR FITNeSS FOR a PaRTIcULaR PURPOSe, WHIcH
aRe HeReBY SPecIFIcaLLY dIScLaImed aNd eXPReSSLY eXcLUded.
cORRecTION OF NON-cONFORmITIeS, IN THe maNNeR aNd FOR THe PeRIOd
OF TIme aS SeT FORTH aBOVe, SHaLL cONSTITUTe FULFILLmeNT OF aLL
LIaBILITY OF THe cOmPaNY TO THe PURcHaSeR WHeTHeR BaSed ON
cONTRacT, NeGLIGeNce, OR OTHeRWISe.
RemedY
Form #998668