Troubleshooting - ATEN CS-128A User Manual

Troubleshooting

Symptom
Erratic Unit not receiving
behavior. enough power under
self-powered
operation.
Pressing Hot The connection from
Keys gets no the selected port to
response. the target computer
has been broken, or
the computer is turned
OFF.
Improper keyboard
reset.
Improper Master View
reset.
Incorrectly keying in
the Port ID.
Mouse not Improper mouse reset. 1. Reset the mouse (and keyboard) by
responding.
24
Possible Cause
Use the Power Adapter that was supplied with
the unit to provide external power.
Check the Online LED for the selected port. If it
is not lit:
1. Manually press one of the Select switches to
connect to a computer that is powered ON.
2. Check the cables to make sure they are all
properly connected.
1. Reset the keyboard (and mouse) by
simultaneously pressing Buttons 1 and 2 on
the First Stage unit for 3 seconds.
2. Unplug the keyboard connector from the
Console Keyboard Port, then plug it back in.
Turn off all Master View units and wait five
seconds before turning them back on.
Note: You must unplug the power
cords of any computers that have the
Keyboard 'Power On' function, otherwise
the switch will still receive power from the
computers.
After invoking the hotkey function with the
[Ctrl+Alt+Shift] combination, be sure to key in
the Port ID and press [Enter] within 1 second
for each key.
simultaneously pressing Buttons 1 and 2 on
the First Stage unit for 3 seconds.
2. Unplug the mouse connector from the
Console Mouse Port, then plug it back in.
Action
CS-128A User Manual