Poly Trio 8500 Manual

ALTICE BUSINESS HOSTED VOICE
Quick Tips for Poly Trio 8500 and 8800 Systems
This Quick Tips applies to the Poly Trio 8500 and
8800 systems configured for SIP environments.

Enter Data

Keyboard.
»Tap a text field or tap

Place Calls

Place a call using Contacts, Recent Calls, or
to a Favorite.
To place a call:
»Do one of the following from the Homescreen:
– Tap Place a Call, enter the phone
Dial.
number, and tap
– Tap a Favorite.
– Tap Contacts, select a directory, select a
Dial.
contact, and tap
– Tap Recent Calls and select a contact.
The contact is dialed automatically.

Answer calls

»Tap Answer.

End Calls

To end an active call:
» Tap Hang Up.
To end a call on hold:
» Tap Resume > Hang Up.

Hold and Resume Calls

Place an active audio or video call on hold and
resume the call when you are ready.
To hold a call:
» Tap Hold.
To resume a call:
» Tap Resume

Initiate a Conference Call

Initiate a conference call with up to four contacts.
To initiate a conference call:
1 Call a contact.
2 Tap Add to enter your contact's number or select
a contact from Contacts or Recent Calls.
It is also possible to join an active call or a call
on hold into a conference call.
To join two calls into a conference call:
» On the Calls screen, select two calls and
tap Merge Calls.

Manage Conference Calls

When you initiate a conference call, you can
mute all participants, mute individual participants,
or remove a participant from the call.
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To mute all conference participants:
» Tap the conference name and tap
Mute All to mute all participants.
To manage individual participants:
»Tap a participant, then do one of thefollowing:
– Tap Mute to mute the participant.
– Tap Hang Up to remove the participant
from the conference.

View Recent Calls

»Tap Recent Calls.

View the Contact Directory

You can view and add contacts to the
Contact Directory.
To view the Contact Directory:
» Navigate to Contacts > Contact Directory.
To add a contact to the Contact Directory:
1 In the Contact Directory, tap .
2 Enter the contact's information and tap Save.

Add a Favorite

You can add contacts as favorite, and all favorites
display on the Home screen.