Poly Trio 8500 Quick Tips

Quick Tips for Poly Trio 8500 and 8800 Systems
3725-20759-004A | September 2019
This Quick Tips applies to the Poly Trio 8500 and
8800 systems configured for SIP environments.
View the Poly Trio Solution User Guide on
Polycom Voice Support for more information on
available features.
Enter Data
» Tap a text field or tap
Place Calls
Place a call using Contacts, Recent Calls, or to a
Favorite.
To place a call:
» Do one of the following from the Home
screen:
Tap Place a Call, enter the phone

Dial.
number, and tap
Tap a Favorite.

Tap Contacts, select a directory, select a

Dial.
contact, and tap
Tap Recent Calls and select a contact.

The contact is dialed automatically.
Answer calls
» Tap Answer.
End Calls
To end an active call:
» Tap Hang Up.
To end a call on hold:
» Tap
Hold and Resume Calls
Place an active audio or video call on hold and
resume the call when you are ready.
Keyboard.
To hold a call:
» Tap
To resume a call:
» Tap
Join a Scheduled Meeting
A meeting notification displays on the phone five
minutes before a meeting starts. You can join a
scheduled meeting from the Calendar or the
meeting reminder.
To join a meeting from the Calendar:
» Tap Calendar and tap Join for your
meeting.
To join a meeting from the meeting reminder:
» When the meeting reminder displays, tap
Join.
Initiate a Conference Call
Initiate a conference call with up to four contacts.
Resume > Hang Up.
Hold.
Resume.
To initiate a conference call:
1 Call a contact.
2 Tap Add to enter your contact's number or
select a contact from Contacts or Recent
Calls.
It is also possible to join an active call or a
call on hold into a conference call.
To join two calls into a conference call:
» On the Calls screen, select two calls and
tap Merge Calls.
Manage Conference Calls
When you initiate a conference call, you can mute
all participants, mute individual participants, or
remove a participant from the call.
To mute all conference participants:
» Tap the conference name and tap
Mute All to mute all participants.
To manage individual participants:
» Tap a participant, then do one of the
following:
Tap Mute to mute the participant.

Tap Hang Up to remove the

participant from the conference.
View Recent Calls
» Tap Recent Calls.