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Campbell CR300 Series Application Note

Campbell CR300 Series Application Note

Cellular module firmware update
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Application Note
Revision: 05/2019
Copyright ©
2019
Campbell Scientific, Inc.

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Summary of Contents for Campbell CR300 Series

  • Page 1 Application Note Revision: 05/2019 Copyright © 2019 Campbell Scientific, Inc.
  • Page 2: Table Of Contents

    Table of Contents 1. Introduction 2. CR300 OS update 3. Using a direct USB connection and Device Configuration Utility 4. Remote update using LoggerNet 5. CELL210 cellular-radio firmware update 6. If you don't have direct access to the data logger nor a copy of LoggerNet Table of Contents - i...
  • Page 3: Introduction

    CR300 including model numbers CR300-CELL200, CR310-CELL200, CR300- CELL205, CR310-CELL205, CR300-CELL210, CR310-CELL210. Updating the cellular module firmware should only be done when directed to do so by Campbell Scientific support or if cellular connectivity errors are happening. If the device is working there is no need to update the firmware.
  • Page 4: Cr300 Os Update

    Customers who wish to have Campbell Scientific do the update may do so by RMA and sending the device in to Campbell Scientific. Customers will pay shipping and handling fees but there will be no charge on the firmware update service. The RMA firmware update service is valid until December 31, 2020.
  • Page 5 c. Select the drop down box next to the File name field and select Datalogger Operating System Files. d. Select the directory containing the CR300 operating system; this is usually C:\Campbellsci\Lib\OperatingSystems. Select the operating system; it will have an obj extension.
  • Page 6: Using A Direct Usb Connection And Device Configuration Utility

    3. Using a direct USB connection and Device Configuration Utility 1. Get the latest version of Device Configuration Utility from the Downloads section of https://www.campbellsci.com/devconfig. 2. Connect the computer to the data logger using a USB cable supplied with CR300 data logger.
  • Page 7 8. Select the Settings Editor tab then Cellular. The PPP Authentication Username and PPP Authentication Password fields, must not be used. If these fields contain information, you will need to have Campbell Scientific update your module firmware, see If you don't have direct access to the data logger nor a copy of LoggerNet (p.
  • Page 8 10. Ensure the module is online by clicking the Deployment tab then Cellular. Wait until the State field says Network ready. 11. Select the Terminal tab. 12. Press Enter until the CR300> prompt appears. 13. Type, in all CAPS, CELL UPDATE or CELL UPDATE FILE then press Enter. The CELLULAR UPDATE FILE command saves a trace text file of the output on the CPU of the data logger for later reference.
  • Page 9 Other messages may indicate that there was a problem. A successful update of the -CELL210 should look like this: CR300>CELL UPDATE Are you sure? (YES/NO) CR300>YES Restarting cellular modem please wait . . . Setting up modem for master reset. Full modem reset successful.
  • Page 10: Remote Update Using Loggernet

    If State shows Network ready, try this procedure again from the beginning. If State shows a message that the firmware update is still in process, allow the process to complete before powering down the data logger. It could take several hours to complete. 4.
  • Page 11 2. Select the Settings Editor option from the Datalogger file menu: 3. Select the Cellular tab and scroll to the bottom of the screen. The current version of the cellular module firmware is listed next to Brio Ver. If it is greater than the version listed below, you do not need to update the module firmware.
  • Page 12 4. Select the Terminal Emulator option from the Datalogger File menu on the Connect screen: 5. Click the Open Terminal button. 6. Press Enter until the CR300> prompt appears. 7. Type, in all CAPS, CELL UPDATE or CELL UPDATE FILE then press Enter. The CELLULAR UPDATE FILE command saves a trace text file of the output on the CPU of the data logger for later reference.
  • Page 13: Cell210 Cellular-Radio Firmware Update

    8. Select the Settings Editor tab then Cellular. The PPP Authentication Username and PPP Authentication Password fields, must not be used. If these fields contain information, you will need to have Campbell Scientific update your module firmware, see If you don't have direct access to the data logger nor a copy of LoggerNet (p.
  • Page 14 9. Scroll to the Cell Diagnostic Info field. If the Rev field shows a version less than 20.00.015, continue with the update. 10. Ensure the module is online by clicking the Deployment tab then Cellular. Wait until the State field says Network ready. 11.
  • Page 15 14. At the Are you sure? (YES/NO) question, type YES (must be all CAPS) then press Enter. The data logger will start updating the cellular-radio firmware. The update will use approximately 300 KB of the cellular plan data. The process can take from 5 to 15 minutes. 15.
  • Page 16 Cellular Module Firmware Update...
  • Page 17: If You Don't Have Direct Access To The Data Logger Nor A Copy Of Loggernet

    LoggerNet Customers using the Konect PakBus Router Service should contact Campbell Scientific support directly and a Support Engineer will help. If you use this option, please have your Konect PakBus Router connection information available.
  • Page 18 Campbell Scientific. After updating the data logger and modem, we will return it to you prepaid by surface carrier to locations within the continental United States of America. To all other locations, Campbell will return it best way CIP (Port of Entry) INCOTERMS® 2010, prepaid.
  • Page 19 Global Sales & Support Network A worldwide network of companies to help meet your needs CANADA GERMANY FRANCE CHINA SPAIN SOUTHEAST ASIA COSTA RICA Campbell Scientific group companies Sales representatives AUSTRALIA BRAZIL SOUTH AFRICA Australia Costa Rica Southeast Asia Garbutt, QLD Australia...