Troubleshooting
Action
Step 1
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b
Print the document.
Do vertical white lines appear on prints?
Step 2
Check if you are using the recommended paper type.
a
Load the paper source with the recommended paper type.
b
Print the document.
Do vertical white lines appear on prints?
Repeating defects
Contact your dealer.
Color quality problems
Adjusting toner darkness
1
From the home screen, touch Settings > Print > Quality.
2
Adjust the toner darkness.
3
Apply the changes.
Yes
Go to step 2.
Contact your dealer. The problem is
114
No
The problem is
solved.
solved.