OTOFONIX HELIX Quick Start Manual page 4

Changing Volume Levels and Listening Modes
Changing Volume: Quickly Press
and Release Rocker Switch
Indicators you will hear when changing volume:
• Volume 2-9 you will hear a single beep.
• Volume 1 & 10 you will hear a double
beep when the volume limit is reached
Changing Programs: Quickly
Press and Release Clear Button
• You will hear either 1, 2, 3 or 4 beeps to
indicate which listening profile you
are using.
Tips to Change Volume and Listening Modes
To limit whistling from your device when changing volume/
programs, approach the device from behind your ear rather
from the top. Support the bottom of amplifier with thumb
when pressing rocker switch.
Troubleshooting Your Hearing Amplifier
Use rocker switch to
change volume and
programs
Press up to increase
Hearing aid stopped
volume
working or sound is weak
Press down to decrease
Need more amplification or
volume
product emits excessive
whistling
Too much background noise
ISSUE POSSIBLE SOLUTION
Clean the sound tube and ear dome to
restore full amplification. (Directions &
Cleaning Kit included)
•
Try closed ear dome for more amplification
(up to 5-8 dB more and to eliminate whistling).
• Ensure ear dome fits securely in ear canal.
• Ensure the sound tube is securely attached.
Try using Listening Program 2 or 3