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Summary of Contents for ADTRAN SR820ac
- Page 1 ADTRAN SR820ac Wireless Voice Gateway Quick Installation Guide 1 ...
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Page 2: Table Of Contents
Table of Contents Overview ............................... 4 Standard Features .......................... 4 SR820ac LAN Choices ........................... 5 Wireless LAN ............................ 5 Wired Ethernet LAN .......................... 6 Front Panel ............................ 8 Rear Panel ............................ 11 MAC Label ............................ 12 Getting Started ............................ 14 Inside the Box ............................. 14 Before You Begin .......................... 14 System Requirements ......................... 15 Connecting the SR820AC ........................ 15 Setting up Internet Access ........................ 17 Configuring TCP/IP in Windows 7 ....................... 18 Verifying the IP Address for Windows 7 ..................... 18 Configuring TCP/IP in Windows 8 ....................... 18 Verifying the IP Address in Windows 8 .................... 19 Configuring TCP/IP in Windows 10 ..................... 19 ... - Page 3 Solutions ............................. 21 Front‐Panel LEDs and Error Conditions .................... 22 3 ...
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Page 4: Overview
Overview The ADTRAN SR820ac Wireless Voice Gateway is the 3.0 Wireless Voice Gateway with stylish and elegant outlook, designed for your home, home office, or small business/enterprise. It can be used in households with one or more computers capable of wireless connectivity for remote access to the voice gateway. This installation guide provides product overview and setup information for the SR820ac. It also provides instructions for installing the voice gateway and configuring the wireless LAN, Ethernet, router, DHCP, and security settings. Standard Features The SR820ac Wireless Voice Gateway combines high‐speed Internet access, networking, and computer security for a home or small‐office LAN. It offers the following features: Combination of five separate products in one compact unit — a DOCSIS® 3.0 cable modem, IEEE 802.11a/b/g/n/ac wireless access point, Ethernet 10/100/1000 Base‐T connections, VoIP Internet telephone connections, and firewall. An integrated high‐speed cable modem for continuous broadband access to the Internet and other online services with much faster data transfer than traditional dial‐up or ISDN ... -
Page 5: Sr820Ac Lan Choices
SR820ac LAN Choices You can connect up to 252 client computers to the SR820ac using one or any combination of the following network connections: Wi‐Fi wireless LAN (WLAN) Ethernet local area network (LAN) Wireless LAN Wireless communication occurs over radio waves rather than a wire. Like a cordless telephone, a WLAN uses radio signals instead of wires to exchange data. A wireless network eliminates the need for expensive and intrusive wiring to connect computers throughout the home or office. Mobile users can remain connected to the network even when carrying their laptop to different locations in the home or office. Each computer or other device on a WLAN must be Wi‐Fi enabled with either a built‐in or external ... -
Page 6: Wired Ethernet Lan
SR820ac and clients (stations). ADTRAN cannot guarantee wireless operation for all supported distances in all environments. Note: To get better wireless coverage, please put your SR820ac Wireless Voice Gateway vertically. Wired Ethernet LAN You can easily connect any PC with an Ethernet cable to the SR820AC Ethernet port. Because the SR820ac Ethernet port supports auto‐MDIX, you can use a straight‐through or cross‐over cable to connect a hub, switch, or computer. Use CAT‐5, or better, cabling for all Ethernet connections. Sample Ethernet to Computer Connection (SR820ac model shown) A wired Ethernet LAN with more than four computers requires one or more hubs, switches, or routers. You can: Connect a hub or switch to any Ethernet port on the SR820ac. 6 ... - Page 7 Use Ethernet hubs, switches, or routers to connect up to any combination of 253 computers and wireless clients to the SR820ac. More detailed information on Ethernet cabling is beyond the scope of this document. 7 ...
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Page 8: Front Panel
Front Panel The SR820ac front panel contains indicator lights and the Wi‐Fi / WPS button which is used to configure Wi‐Fi Protected Security (WPS) on compatible clients connected to the SR820ac network. 8 ... - Page 9 The SR820ac front panel LED indicators provide the following status information for power, communications, and errors: Description LED Status Solid Green Power On Power Blinking Green Booting Off Power Off Downstream channel is connected, Solid Green Locked ...
- Page 10 Solid Green Wi‐Fi 2.4G is active 2.4GHz Off Wi‐Fi 2.4G is disabled / no function Solid Green Wi‐Fi 5G is active 5GHz Off Wi‐Fi 5G is disabled / no function Solid Green WPS service Available WPS Service disable / Both 2.4G and 5G Off are not in function Service Available Solid Green ...
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Page 11: Rear Panel
Rear Panel The SR820ac (shown above) rear panel contains the following cabling port and connectors: Item Description TEL 1 TEL 2 Phone connection for a single telephone. Ethernet Use any Ethernet port to connect an Ethernet‐equipped computer, hub, bridge, or switch using an RJ‐45 cable. Press and hold the RESET button for five seconds or longer to restore SR820ac to RESET factory default settings. After factory default settings are restored, the gateway will restart and may take 5 to 30 minutes to find and lock on the appropriate communication channels. USB host port for USB storage devices like flash drives or hard drives. CABLE Connect the SR820ac to a cable wall outlet. POWER Switch gear for power on/off the SR820ac. 11 ... -
Page 12: Mac Label
MAC Label The SR820ac Media Access Control (MAC) label is located on the bottom of the SR820ac. The label contains the MAC address which is a unique, 48‐bit value that identifies each Ethernet network device. To receive data service, you will need to provide the MAC address marked HFC MAC ID to your Internet Service provider. Note: Label may differ according to local settings or requirements. 12 ... - Page 13 13 ...
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Page 14: Getting Started
Getting Started Inside the Box Before you install the SR820ac Voice Gateway, verify that the following items are included in the box with the SR820AC: Item Description Power Adapter Connect the SR820ac to an AC electrical outlet Ethernet Cable RJ 45 (TAE) Connect the SR820ac to PC or Notebook You must have the latest service packs and patches installed on your computer for your operating system. You will need a 75‐ohm coaxial cable with F‐type connectors to connect the SR820ac to the nearest cable outlet. If a TV is connected to the cable outlet, you may need a 5 to 900 MHz RF splitter and two additional coaxial cables to use the TV and the SR820ac. Before You Begin Take the following precautions before installing the SR820ac: ... -
Page 15: System Requirements
Any web browser, such as Microsoft Internet Explorer, Netscape Navigator , or Mozilla ® Firefox Connecting the SR820ac Before starting, be sure the computer is turned on and the SR820ac power cord is unplugged. 1. Connect one end of the coaxial cable to the cable outlet or splitter. 2. Connect the other end of the coaxial cable to the Cable connector on the SR820ac. Hand‐ tighten the connectors to avoid damaging them. 3. Plug the power cord into the Power port on the SR820ac. 4. Plug the other end of the power cord into an electrical wall outlet. This automatically powers on the gateway. You do not need to unplug the gateway when it is not in use. The first time you plug in the SR820ac, allow it 5 to 30 minutes to find and lock on the appropriate communications channels. ... - Page 16 6. Plug the telephone cord of a single or two‐line telephone into the telephone. 7. Connect the Ethernet cable to the Ethernet port on the computer, and connect the other end of the Ethernet cable to the Ethernet port on the gateway. 8. Check that the LEDs on the front panel cycle through the following sequence: SR820ac LED Activity during Startup Description Off: No power POWER Blinking Green: Booting Solid Green: Power on Off: No Internet connection available (error) Fast Blinking Green: Acquiring DOCSIS Channels INTERNET Blinking Green: Registering with CMTS Solid Green: Internet connection available 16 ...
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Page 17: Setting Up Internet Access
Setting up Internet Access After installing the SR820ac , check that you can connect to the Internet. You can retrieve an IP address for your computer’s network interface using one of the following options: Retrieve the statically defined IP address and DNS address Automatically retrieve the IP address using the Network DHCP server The ADTRAN SR820ac Voice Gateway provides a DHCP server on its LAN. It is recommended that you configure your LAN to obtain the IPs for the LAN and DNS server automatically. Make sure all computers on your LAN are configured for TCP/IP. After configuring TCP/IP on your computer, you should verify the IP address. Note: For UNIX or Linux systems follow the instructions in the applicable user documentation. 17 ... -
Page 18: Configuring Tcp/Ip In Windows 7
Configuring TCP/IP in Windows 7 Open the Control Panel. Click Network and Internet to display the Network and Internet window. Click Network and Sharing Center to display the Network and Sharing Center window. Click change adapter settings Right‐click the network connection for the network interface you want to change. Click Properties to display the Local Area Connection Properties window Select Internet Protocol Version 4(TCP/IPv4), double click it or click Properties Select Obtain an IP address automatically and Obtain DNS server address automatically. Click OK to save the TCP/IP settings and close the Internet Protocol Version 4 (TCP/IPv4) Properties window. 10. Click OK to close the Local Area Connection Properties window. 11. Close the remaining Windows and exit the Control Panel. 12. When you complete the TCP/IP configuration, continue with Verifying the IP Address in Windows 7 ... -
Page 19: Verifying The Ip Address In Windows 8
Click network and internet to display the network and Internet window. Click Network and sharing center to display the Network and Sharing Centre window. Click change adapter settings. Right click the network connection for the network interface you want to change Click properties to display the Local Area Connection properties window. 10. Select Internet protocol version 4 (TCP/IPv4), double click it or click properties. 11. Select obtain IP address automatically and obtain DNS server address automatically. 12. Click ok to save the TCP/IP settings and close the internet protocol version 4 13. (TCP/IP) settings and close the internet protocol version 4 (TCP/IPV4) properties window. 14. Click ok to close the Local Area Connection properties window. 15. Close the remaining Windows and exit the control panel. 16. When you complete the TCP/IP configuration, continue with verifying the IP address in Windows 8. Verifying the IP Address in Windows 8 1. Press the Windows + R keys on your keyboard. 2. Enter CMD in the Open field 3. Type ipconfig and press Enter to display the IP Configuration. Configuring TCP/IP in Windows 10 Open the Control Panel ... -
Page 20: Verifying The Ip Address For Windows 10
Renewing the IP Address for Windows 7 ,Windows 8 & Windows 10 1. Press the Windows key / Windows +R key 2. Type cmd and click OK to open a command prompt window. 3. Type ipconfig/renew and press Enter. A valid IP address should appear indicating that Internet access is available. 4. If, after performing this procedure, your computer still cannot access the Internet, call your service provider. Setting up a WLAN Do the following to set up a Wi‐Fi network using the WPS button on the SR820ac: Power on the SR820ac. Power on the WPS‐enabled devices you want to have access to the network, such as a PC & Router. The Wi‐Fi network will automatically detect the WPS devices. Press WPS button on the SR820ac for 5 seconds until WLAN LED starts flashing. If applicable, press WPS button on the other WPS devices. 20 ... -
Page 21: Troubleshooting
Troubleshooting If the solutions listed here do not solve your problem, contact your service provider. Before calling your service provider, try pressing the Reset button on the rear panel of the SR820ac. Please note, if you press the Reset button, you will lose all your custom configuration settings, including Firewall and Advanced settings. Your service provider may ask for the front panel LED status; see Front‐ Panel LEDs and Error Conditions. Solutions Table 1 – Troubleshooting Solutions Problem Possible Solution Power light is off Check that the SR820ac is properly plugged into the electrical outlet. Check that the electrical outlet is working. Cannot send or On the front panel, note the status of the LEDs and refer to Front‐Panel LEDs receive data and Error Conditions to identify the error. If you have cable TV, check that the TV is working and the picture is clear. If you cannot receive regular TV channels, the data service will not function. Check the coaxial cable at the SR820ac and wall outlet. Hand‐tighten, if necessary. Check the IP address. Check that the Ethernet cable is properly connected to the SR820ac and the computer. - Page 22 Encryption to AES. Front-Panel LEDs and Error Conditions The SR820AC front panel LEDs provides status information for the following error conditions: Table 2 – Front‐Panel LEDs and Error Conditions Status if, During Startup: if, During Normal Operation: POWER SR820ac is not properly plugged The SR820ac is unplugged into the power outlet ONLINE FLASHING IP registration is unsuccessful The IP registration is lost Adtran and the Adtran logo are trademarks or registered trademarks of ADTRAN, Inc. All other product or service names are the property of their respective owners. © 2020 ADTRAN, Inc. All rights reserved. 22 ...
- Page 23 Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
- Page 24 This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.