Confirming Installation; Troubleshooting Driver Installations - 3Com OfficeConnect 3C3SH573BT User Manual

4 Configuring the Windows 95 Driver
Confirming Installation
1 Select My Computer/Control Panel/System.
The System Properties dialog box details your system setup.
2 Select Device Manager.
3 Click the + sign next to Network Adapters.
FE573B-3Com 10/100 LAN CardBus-Fast Ethernet should be listed, confirming successful installation.
4 Double-click FE573B-3Com 10/100 LAN CardBus-Fast Ethernet to display a description of the
PC Card and its current status.
The status should display: "This device is working properly."

Troubleshooting Driver Installations

Symptom
Basic troubleshooting,
applicable for all problem
situations.
At installation, Update
Device Driver window does
not appear.
The LAN device is not
functional. LED on the
connector is not
illuminated or mismatches
the real network speed.
Losing network connection
after disconnecting or
changing the media speed.
Need to force speed and
duplex settings to match
those of an attached
device.
12
Solution
Inspect all cables and connections.
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Check whether your PC Card is fully inserted into the slot.
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Verify whether you have the latest BIOS for your system. If not, check the Web site for your
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notebook and follow the BIOS upgrade instructions.
Check for multiple installations of the PC Card.
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Check whether the PCMCIA or CardBus controller is installed and running properly by selecting
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My Computer/Control Panel/System/Device Manager/PCMCIA Card. Verify that the controller is
present and shows no errors.
Select My Computer/Control Panel/PC Card to confirm that the system recognizes the PC Card.
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Select My Computer/Control Panel/Network and make sure that you have the correct clients and
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protocols installed.
Check whether the PC Card was already installed.
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Check whether the PC Card was installed under "Other Devices" because of a previous faulty
I
installation.
Check that PCMCIA is enabled on your notebook. If not, enable PCMCIA.
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Select My Computer/Control Panel/System/Device Manager to inspect the status of the PC Card.
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If you see a red X, enable the PC Card by checking the appropriate box under Properties.
If you see a yellow exclamation mark, click the icon to see what the conflict is. Verify that there are
adequate system resources and, if not, try to free system resources (for example, disable the
infrared port), then remove and reinstall the PC Card and its drivers.
Reboot after disconnecting and reconnecting the cable in NetWare networks to temporarily solve
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the problem. The permanent solution is to use specific frame types, such as 802.2 or 802.3. This
problem occurs when using NetWare servers and IPX/SPX protocol, and the frame type is selected
automatically.
1 Select My Computer/Control Panel/Network.
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2 Double-click FE573B 3Com 10/100 LAN CardBus-Fast Ethernet.
3 Select Advanced.
4 Select Network Link Selection and choose the correct speed.