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3.
What if the product doesn't revert during identi cation?
Answer:
Firstly, con rm that the scanner is successfully connected to the system, and the demo can be opened normally. If
there is no response, plug-in the device again. If the problem reappears, check the error code or change the
device and continue identi cation. If the problem cannot be resolved, please contact the technical support team
to check if it is a hardware problem.
What are the steps to be followed if the user veri cation is failed after connecting to the device
4.
and successful identi cation?
Answer:
If the user is already registered, please con rm that the same palm is being veri ed. Also, check that the palm is
placed at a proper distance and meet the veri cation requirements. During veri cation, the palm should be
adjusted in time according to the collected image, so that PV10M/R can better recognize the user's palm.
Installation Tips
The product's operating environment is indoor, please do not use it directly in outdoor bright light.
It shall not be disassembled without authorization. In case of any violation, it shall not be guaranteed.
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