Related Manuals for Arctic Spas Custom Series
Summary of Contents for Arctic Spas Custom Series
- Page 1 O w n e r s M a n u a l I n t e r n a t i o n a l ava i la b le on w w w. arc tic s p as. com...
- Page 2 If you require additional information, please call your local Arctic Spas® dealer. A complete list of dealers and international Arctic Spas websites can be found on the internet at ArcticSpas.com.
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Page 3: Table Of Contents
Care of Cabinets....................19 Winterizing your Spa ..................19 Water Maintenance ..................20 Common Spa Water Problems - Cause & Remedy ........24 Trouble Shooting Spa Problems ..............26 CUSTOM SERIES ..................28 Specifications ....................29 Spa Overview ....................30 Jets........................31 Topside Control Panel ..................32 Quick Reference ..................33 Filtration Settings ..................34... - Page 4 Arctic Spas Spa Boy Salt Dose Guidance Table ..........85 Sanitizer and pH Readings ................86 Caring for your Spa Boy System ............... 86 Arctic Spas Spa Boy Version 1 R1 Maintenance Schedule ......91 Troubleshooting Spa Boy Low ORP Reading Detected ........94 ONZEN™ OWNERS MANUAL ................. 96 Onzen™...
- Page 5 Establishing Correct Water Chemistry............... 105 Arctic Spas Onzen™ Salt Dose Guidance Table ..........106 Using Sodium Chloride Test Strips..............107 Program Filtration & Onzen™ Settings Custom Series ........109 Sanitizer Readings .................... 110 Onzen™ Cloudy Water Troubleshooting Flowchart .......... 111 Onzen™...
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Page 7: Introduction
Introduction All A rc tic Spas... -
Page 8: Important Safety Instructions
Owners Manual - Arctic Spas® Important Safety Instructions: READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY When installing and using this electrical equipment, basic safety precautions should always be followed, including: 1) WARNING: To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. - Page 9 Owners Manual - Arctic Spas® d) Persons suffering from obesity or a medical history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a hot tub. e) Persons using medication should consult a physician before using a hot tub since some medication may induce drowsiness, while other medication may affect heart rate, blood pressure, and circulation.
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Page 10: Hyperthermia
Owners Manual - Arctic Spas® WARNING: Prolonged immersion in a hot tub may be injurious to your health. AVERTISSEMENT: L’utilisation prolongée d’une cuve de relaxation peut être dangereuse pour la santé. WARNING: Do not permit electric appliances (such as light, telephone, radio, television, etc.) within 5 feet (1.5m) of this hot tub. -
Page 11: Installation Instructions
Spa Specification chart. This weight per square foot must not exceed the structure’s rated capacity, or serious structural damage could result. Your Arctic Spas ® Dealer can help you with local information such as zoning regulations and building codes. -
Page 12: Electrical Instructions
Owners Manual - Arctic Spas® Electrical Specifications Electrical Installation Instructions ARCTIC SPAS ® MUST BE WIRED IN ACCORDANCE WITH ALL APPLICABLE LOCAL ELECTRICAL CODES. ALL ELECTRICAL WORK SHOULD BE DONE BY AN EXPERIENCED, LICENSED ELECTRICIAN AND APPROVED BY A LOCAL BUILDING/ELECTRICAL INSPECTION AUTHORITY. -
Page 13: Startup Procedures
Owners Manual - Arctic Spas® Startup Procedures IMPORTANT: Your Arctic Spa ® has been thoroughly tested during the manufacturing process to ensure reliability and long-term customer satisfaction. Before filling the spa, wipe the spa shell clean with a soft rag. Make sure to fill spa through filter bucket. - Page 14 Owners Manual - Arctic Spas® 9) Test and Adjust Sanitizer level (Helth Canada mandates 3 - 5 ppm for residential Hot Tubs Spas). 10) Rotate diverters to centre position and press “Pump 2” button on topside control panel for 5 seconds to activate the “Boost filtration system”.
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Page 15: Spa Care And Maintenance
Note: All Arctic Spas ® models will drain through the floor drain. Equipment such as the pump(s) and heater will drain. All models will leave a small amount of water in the foot well. Any water remaining in the plumbing or equipment after draining will only need to be removed if the spa is being winterized. -
Page 16: Core Series Drain Tub
The use of Clarifiers and Foam inhibitors is not recommended with disposable filters! Arctic Spas ® are equipped with balanced filtration, meaning that the filter cartridges are sized to meet the needs of the pump system. As with any water filtering system, the filter cartridge may become clogged, resulting in reduced water flow. -
Page 17: Care And Adjust Pillows
Care of Spa Pillows The spa pillows used in many of the Arctic Spas ® models will provide years of comfort if treated with care. They have been positioned above the water level to minimize the bleaching effects of chlorinated water and other spa water chemicals. -
Page 18: Care Of Spa Covers
Owners Manual - Arctic Spas® MANUAL SAFETY COVER Care of the Spa Cover WARNING: The cover is a manual safety cover that meets or exceeds all prevailing requirements of ASTM Standards for spa safety covers when installed and used correctly as of the date of manufacture. Non- secured or improperly secured covers are a hazard. -
Page 19: Care Of Cabinets
Owners Manual - Arctic Spas® Care of the Spa Cabinet Cedar Cabinet: When properly cared for, the wood cabinet of your spa will maintain its beauty for many years. Your Arctic Spa cabinet has been specially treated with Olympic Maximum Wood Stain. -
Page 20: Water Maintenance
Methods For Testing The Spa Water Accurate water testing and analysis are an important part of effectively maintaining your spa water. To follow the Arctic Spas ® recommended program, you must have the ability to test for: • Total Alkalinity (TA) •... - Page 21 Owners Manual - Arctic Spas® Hints For Successful Water Testing When using the reagent test kit: • Always take water samples 30-45 cm (12” - 18”) below the water surface. • Rinse the test cells before and after each use.
- Page 22 Owners Manual - Arctic Spas® Remove Excess Minerals Most tap water has minerals such as Calcium, Copper, Iron, Manganese and Sodium in it, and the circulation of water can cause the erosion of metals from spa equipment which can present possible scaling and staining problems in your spa.
- Page 23 Owners Manual - Arctic Spas® Calcium Hardness (CH) Most spa manufacturers recommend a Calcium Hardness (CH) level for your spa of 150-200 ppm. However, we do not recommend adding calcium to your spa if your spa water is above 100 ppm, or if your incoming water has a very low level of calcium hardness.
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Page 24: Common Spa Water Problems~Cause & Remedy
Common Spa Water Problems~Cause & Remedy PROBLEM POSSIBLE CAUSES A. Poor Filtration CLOUDY WATER B. Suspended particles C. Organic contaminants build up D. pH high E. Total alkalinity high F. Combined chlorine in the water G. High dissolved solids H. Hardness too high COLOURED WATER A. - Page 25 SOLUTIONS A. Dirty Filter. If you are using a pleated filter clean with Arctic Pure Filter Restore. If you are us- ing a disposable filter you may need to change the filter for a fresh one. If you believe the filter is ok then try increasing the filtration times via the topside control, app, or via the web portal at myarcticspa.com ®...
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Page 26: Troubleshooting Spa Problems
Owners Manual - Arctic Spas® Troubleshooting Spa Problems 1. Nothing functions: The GFCI Breaker has tripped or there is a power failure. Test GFCI Breaker. Turn breaker back on and see if spa powers up, if not contact your factory authorized dealer. - Page 27 Performance and Reliability is the Arctic Spas ® Customer Guarantee. If your spa cannot be repaired under our extensive warranty, Arctic Spas ® will provide a replacement spa equal in value to the original purchase price of the defective spa. Our philosophy Guarantees you Customer Satisfaction. These...
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Page 28: Custom Series
Custom Series U ncom pro mised Exc ellence Unsurpassed Comfort, Construction and Technology completely custom built to your needs... -
Page 29: Specifications
Owners Manual - Custom Series Specifications Electrical Electrical Outside Heater Water Heights Requirements Requirements Dimensions (watts) Capacity Weigth North America Europe 1Øx32 Amp 3Øx16 Amp 117’’ x 93’’ 39’’ NA / Euro 537 Gallons 1057 Lbs 240 Volt / 50 Amp (4 pumps = 1Øx40 Amp... -
Page 30: Spa Overview
Owners Manual - Custom Series Spa Overview A: Topside Control | See Topside Control Overview section in this manual. B: Waterspouts | Control by an ON/OFF valve. C: Monsoon Jet D: Jets | All jets are adjustable and can be turned ON/OFF and can also be locked in the fully ON position, simply by rotating the Jet face. -
Page 31: Jets
Owners Manual - Custom Series Jets Three Inch (3”) Jets The Single jets give a wide circular massage. The 3-inch jets are designed for a thorough massage of the muscles in your upper back, shoulders and neck. These jets are adjustable by turning the face of the jet clockwise for a stronger flow and counter-clockwise for a softer flow and eventually off. -
Page 32: Topside Control Panel
Owners Manual - Custom Series Topside Control Panel Your spa control has been specifically designed so that by simply connecting the spa to a properly grounded source, and following the start-up procedures in this manual, the spa will automatically heat to the set temperature. -
Page 33: Quick Reference
Owners Manual - Custom Series Quick Reference Guide Starting Pump 1 Turning The Lights On Press Pump 1 button to turn on at low speed. Press a second time If your spa is equipped with an original lighting package, you can to turn Pump 1 to high speed. -
Page 34: Filtration Settings
Owners Manual - Custom Series Programming the Filtration Settings During a filter cycle - Pump 2, Pump 3 and the blower run for 20 seconds, then - Pump 1 runs at low speed for the programmed number of hours (see below), and - The ozonator is turned on. -
Page 35: How To Perform A Software Upgrade Eco Pak
Owners Manual - Custom Series How to perform a software upgrade on your spa’s Eco Pak There are three ways to update your Arctic Spas® Software 1. Download through the Arctic Spas App 2. Download through the myarcticspas.com website 3. Go to bit.ly/arctic-spas and follow instructions... -
Page 36: Warranty
Spa Shell~Lifetime been developed to protect the spa components. The use of alternative brands Arctic Spas® warrants the spa shell to the customer against water loss due to structural failure for as long as the original customer shall own the spa. - Page 37 DISCLAIMERS or any repair of the spa has been attempted by anyone other Arctic Spas® will not be liable for loss of use of the spa or other than a Factory Authorized Dealer of Arctic Spas®. Alterations incidental or consequential costs, expenses or damages that...
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Page 38: Classic Series
Classic Series Classic Arct ic Engineering 25 years of Engineering Excellence built into every Classic Series... -
Page 40: Specifications
Owners Manual - Classic Series Specifications Electrical Electrical Outside Heater Water Heights Requirements Requirements Dimensions (watts) Capacity Weigth North America Europe 1 phase x 32 Amp 93’’ x 93’’ 39’’ NA / Euro 370 Gallons 973 Lbs Mustang 240 Volt / 50 Amp 235 x 235 cm 98 cm 4000 W... -
Page 41: Spa Overview
Owners Manual - Classic Series Spa Overview A: Topside Control | See Topside Control Overview section in this manual. B: Waterspouts | Control by an ON/OFF valve. C: Monsoon Jet D: Jets | All jets are adjustable and can be turned ON/OFF and can also be locked in the fully ON position, simply by rotating the Jet face. -
Page 42: Jets
Owners Manual - Classic Series Jets Three Inch (3”) Jets The Turbo Single jets give a wide circular massage. The 3-inch jets are designed for a thorough massage of the muscles in your upper back, shoulders and neck. These jets are adjustable by turning the face of the jet clockwise for a stronger flow and counter-clockwise for a softer flow and eventually off. - Page 43 Owners Manual - Classic Series Jets 5’’ 3’’ Monsoon...
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Page 44: Topside Control Panel
Owners Manual - Classic Series Topside Control Panel Audio... -
Page 45: Start Up
Owners Manual - Classic Series Topside functions Power Up The in.k500 topside does not store the time and date. When the in.k500 starts up after a power loss a mes- sage will prompt the user to reprogram the date and time. NOTE: With the in.k500 equipped with a real time clock (RTC): If the power was lost for a few hours, this mes- sage will not appear. -
Page 46: Water Care Modes
Owners Manual - Classic Series Topside functions Settings From the home page you can access the settings where you will find: • Water Care • Standby • Audio (if installed) • Date & Time • Maintenance • Configuration • Wi-Fi •... -
Page 47: Filtration Settings
Owners Manual - Classic Series Topside functions Modifying Schedules Filter 1 and Filter 2 To see and/or modify a Water Care category, use the light button to the right (button 1) to open the selected Water Care Menu. Use the arrow buttons to choose a schedule to modify (choice of economy and filter schedules). -
Page 48: Audio, Maintence, Maintence Reminders, And Standby
Owners Manual - Classic Series Topside functions Audio The Audio section in the settings menu of in.stream gives you the option to disconnect or un-pair your Bluetooth enabled device when using the in.stream. The in.stream 2 settings menu gives you a source selector, a Blue- tooth disconnect option, an On/Off switch and an audio control on fader, balance and subwoofer. -
Page 49: Wifi Settings
Owners Manual - Classic Series Topside functions WiFi (in.touch only) For the WiFi menu to appear in the Settings menu your in.touch module must be equipped with software version 11.00 or higher. This menu allows you to connect your in.touch module to a WiFi network or to change ts network. -
Page 50: Stereo Settings
Owners Manual - Classic Series Topside functions Next Track Volume Up Audio Play / Pause Last Track Volume Down Press the Audio key to access your in.stream 2. If you are using a device with Bluetooth technology, it must be connected for functions to work. -
Page 51: Error Codes
Owners Manual - Classic Series IN.K500 Error Codes The following is a list of references at your disposal Upon connecting the in.k500 topside to the spa pack you may see one of these messages. Please follow the instructions in the message or contact your dealer for more information. Danger! Relay Warning! Warning! HL Error... -
Page 52: Warranty
Dealer of Arctic Spas®. The warranties will not include any costs of repair incurred by a non-factory authorized agent. To obtain service, the customer must contact the Factory Authorized Dealer in his area. In the event that a spa or component thereof must be returned to Arctic Spas®... - Page 53 Any and all sanitation systems or chemicals used in your spa must be factory approved by Arctic Spas or your warranty is void. You can check for a list of approved systems and chemicals at arcticspas.com.
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Page 54: Core Series
Core Series O ur C ore Values The foundation of our construction techniques built into every spa to fit nearly any budget... -
Page 56: Specifications
Owners Manual - Core Series Specifications Electrical Electrical Outside Heater Water Heights Requirements Requirements Dimensions (watts) Capacity Weigth North America Europe 1 phase x 32 Amp 91’’ x 91’’ 39’’ NA / Euro 375 Gallons 1001 Lbs Grizzly 240 Volt / 50 Amp 231 x 231 cm 99 cm 4000 W... -
Page 57: Spa Overview
Owners Manual - Core Series Spa Overview A: Topside Control | See Topside Control Overview section in this manual. B: Waterspouts | Control by an ON/OFF valve. C: Jets | All jets are adjustable and can be turned ON/OFF and can also be locked in the fully ON position, simply by rotating the Jet face. -
Page 58: Jets
Owners Manual - Core Series Jets Two and a half Inch (2.5”) Jets The Turbo Single jets give a wide circular massage. The 2.5 inch jets are designed for a thorough mas- sage of the muscles in your upper back, shoulders and neck. These jets are adjustable by turning the face of the jet clockwise for a stronger flow and counter-clockwise for a softer flow and eventually off. - Page 59 Owners Manual - Core Series...
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Page 60: Topside Control Panel
Owners Manual - Core Series Topside Control Panel... -
Page 61: Spa Functions
Owners Manual - Core Series Spa Functions Off Mode Pressing Pump 1 for 5 seconds will enable the Off Mode. This mode allows you to stop all outouts including automatic functions such as filter cycle, heat request and smart winter mode for 30 minutes to perform quick spa maintance. -
Page 62: Start Up
Owners Manual - Core Series Startup Programming Water Temperature Regulation Smart Winter Mode In a regulation cycle, the system first generates water flow Our Smart Winter Mode protects your system from the through the heater housing and the plumbing, in order to cold by turning pumps on several times a day to prevent ensure accurate water temperature readings as well as water from freezing in pipes. - Page 63 Owners Manual - Core Series Startup Programming Setting the Clock Enter the program menu by holding down the Light key for 5 seconds. The display will show the current clock setting with the hour flashing. Depending on factory settings your system may be set to 24-hour time or 12-hour time.
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Page 64: Filtration Settings
Owners Manual - Core Series Filtration Settings Setting Filter Cycle Start Time The display will show FSxx, “xx” representing the starting hour of the cycle. Use the arrow keys to adjust the hours. Use the Light key to jump to the next parameter, filter duration (Fd). Setting Filter Cycle Duration The display will show Fdxx, “xx”... - Page 65 Owners Manual - Core Series Filtration Settings Setting Onzen Cycle Start Time The display will show oSxx, “xx” representing the starting hour of the cycle. Use the arrow keys to adjust the hours. Use the Light key to jump to the next parameter, filter duration (Fd). Setting Onzen Cycle Duration The display will show odxx, “xx”...
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Page 66: Setting Economy Mode
Owners Manual - Core Series Setting Economy Mode Setting Economy Start Time* The display will show ESxx, “xx” representing the hour at which the economy mode will become active. Use the arrow keys to ad- just the hour. Use the Light key to jump to the next parameter, economy duration (Ed). -
Page 67: Error Codes
Owners Manual - Core Series Error Codes An international error has been detected in in.xe. Contact dealer or service supplier. The system has shut the heater down because the temperature at the heater has reached 119ºF (48ºC). Do not enter the water! Remove the spa cover and allow the water to cool down, then the shut power off and power your... -
Page 68: Warranty
Core Warranty Spa Shell ~ 7 years Arctic Spas® warrants the Core Series shell to the customer against water loss due to structural failure for a period of 7 years. Arctic Spas® extends this limited warranty solely to the original customer of any Arctic self-contained spa installed by an approved Arctic Spas Dealer, for 3 years of delivery date or 4 years from manufacture ship date witch ever comes first to the original purchaser of the spa. - Page 69 To obtain service, the customer must contact the Factory Authorized Dealer in his area. In the event that a spa or component thereof must be returned to Arctic Spas® distribution center, all freight costs are the responsibility of the spa customer. After 30 days from delivery, a deductible or “excess“ fee will be applied to all warranty costs.
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Page 70: Spa Boy Owners Manual
Spa Boy ® Our automated water care system, Spa Boy® represents the most important advancement to hot tubs in many years. Rather than solely relying on inconvenient and imprecise manual testing and addition of sanitizer to your spa, Spa Boy® monitors, and helps maintain ideal spa water conditions. Spa Boy® simply, accurately and effortlessly helps to maintain perfect clear and safe spa water for you. -
Page 71: Obtaining Technical Data For Your Spa
1.1 Obtaining Technical Data For Your Spa To ensure you have the current appropriate technical data for your spa it is recommended that you obtain such data from your authorised retailer or from the Arctic Spas Web Site http://arcticspas.com. 1.2 What is Spa Boy? Spa Boy is an advanced salt water maintenance system designed to data log pH and ORP readings and self manage the ORP level within the specified range. -
Page 72: How Does Spa Boy Work
Owners Manual - Spa Boy® Understanding Spa Boy® 1.5 How Does Spa Boy Work? • Consumer registers their spa on the My Arctic Spa web based after sales support system. • Arctic Pure Natural Mineral Sea Salt Blend is added to the spas water when the spa has been filled with water and water balanced. -
Page 73: Spa Boy Main Components
Spa Boy Owners Manua Owners Manual - Spa Boy® Spa Boy Owners Manual Spa Boy Owners Manual Spa Boy Owners Manual Understanding Spa Boy® S S a a p p B B o o y y M M a a i i n n C C o o m m p p o o n n e e n n t t s s 1.6.2 The following table depicts the Spa Boy components referenced in this manual. -
Page 74: Spa Boy Version Summary
1.6 Spa Boy Version Summary Spa Boy Version 1 Revision 1 (R1) When Arctic Spas first released their Onzen system back in 2009 the Arctic Spas vision was to provide the consumer with a spa that can self-manage water balance and sanitizer levels. -
Page 75: Definitions Of Terms
My Arctic Spa My Arctic Spa is a Web based after sales support system designed and built by Arctic Spas especially for Arctic Spas owners that have Spa Boy installed in their spa. My Arctic Spa has been designed to receive data from your spa over the internet through the spas Wi-Fi system. - Page 76 Owners Manual - Spa Boy® Understanding Spa Boy® 1.8 Definitions of Terms TERM DEFINITION Alkalinity A measure of how stable the pH is (a measure of the total levels of carbon- ates, bicarbonates, hydroxides, and other alkaline substances in the water). Total Alkalinity (TA) TA is referred to as the water’s “”pH buffer””.
- Page 77 Owners Manual - Spa Boy® Understanding Spa Boy® 1.8 Definitions of Terms TERM DEFINITION Potential Hydrogen pH Level Sanitizer (Chlorine) Sanitizer (Chlorine) (pH) Loss of Effectiveness Effectiveness (continued) based on pH Level based on pH Level 7.0 pH 7.2 pH 7.5 pH 8.0 pH 8.5 pH...
- Page 78 It is a generic term for a chemical used to oxidize organic wastes. If your spa is equiped with an Arctic Spas OZONE System such as Peak 1 or Peak 2 in most cases there should be a reduced need to add Arctic Pure, Refresh to your spas water.
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Page 79: Water Chemistry Abbreviations/Acronyms & Ranges
ORP value will overshoot or undershoot the Optimum Range. Note: Using a Drop Test Kit, a 0.5ppm Chlorine reading = approximately 550mV 1.9 Spa Boy Warranty Refer to your Arctic Spas Owners Manual for the Spa Boy warranty details. -
Page 80: Spa Boy Start - Up Guide
Sanitizer and pH Settings Relax and Enjoy Your Spa Caring For Your Spa Maintain Correct Water Boy System. Chemistry Arctic Spas Spa Boy Version 1 R1 Maintenance Schedule. Refer: Arctic Spas Spa Boy Version 1 R1 Maintenance Schedule QRC... -
Page 81: Fill Spa With Water Power Up Spa And Set Water Temperature
Once the spa is filled to the proper level, connect power to the spa the spa in accordance with the Arctic Spas Owners Manual, in accordance with the Arctic Spas Owners Manual, and turn the and turn the power on to the spa on. -
Page 82: Program Filtration Cycles/Filtration Duration
Owners Manual - Spa Boy® Understanding Spa Boy® 1.10.3 Program Filtration Cycles/Filtration Duration The factory default filtration settings will automatically perform 4 x two-hour filtration cycles per day, 6 hours apart. Depending of bather load and spa usage it is suggested filtration settings can be changed to automati- cally perform 4 one- hour filtration cycles per day, 6 hours apart. - Page 83 Dissolve 1/3 of the required recommended salt dosage in a 5 Gallon (20 litre) pail of hot water. Refer Arctic Spas – Spa Boy Salt Dosage Chart contained in this guide. WARNING: Salt causes pH to rise, to help ensure pH can be managed within the target range, it is most impor- Spa Boy Owners Manual tant not to add the entire salt dose in one step.
- Page 84 Owners Manual - Spa Boy® Understanding Spa Boy® Sub Steps to Help Ensure Sodium Chloride Test Strips are Used Correctly Step 1. Take Water Sample Take a sample of water from the spa in a small cup (about 25mm / 1” full).
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Page 85: Arctic Spas Spa Boy Salt Dose Guidance Table
Operating at the desired salt concentration will reduce potential corrosion and increase the life of the Spa Boy Output Electrode. Arctic Spas - Spa Boy Version 1 R1 Custom Salt Dosage Chart (1). Custom Salt Dosage Chart (2). Required Salt Dosage to Achieve 2200ppm... -
Page 86: Sanitizer And Ph Readings
Owners Manual - Spa Boy® Understanding Spa Boy® 1.10.7 Sanitizer and pH Readings The following provides guidance on the establishment and maintenance of sanitizer and pH readings. Sanitizer Readings: You should have ORP sanitizer (Chlorine) readings within 24 hours. 24 hours post adding the salt to the spas water, My Arctic Spa will be able to provide accurate readings regarding the ORP sanitizer (chlorine) reading, and pH reading. - Page 87 Owners Manual - Spa Boy® Understanding Spa Boy® • Ensure the new Electrode has the small O-ring correctly seated into the groove that is positioned around the electrical pin. • Inspect the male electrical connection plug in the Niche to ensure it is not corroded. If corroded the dealer will need to be contacted as the Spa Boy Niche Assembly will require replacement.
- Page 88 YES, if yes Spa Boy is currently producing sanitizer. Re-check ORP in a few hours to confirm ORP is increasing. • If Dashboard reflects Sanitizing NO: First, try pressing the Spa Boy BOOST button on the Arctic Spas App or myarcticspa.com dashboard under “Settings/Spa Boy Status” to manually activate the Spa Boy system for 30...
- Page 89 Owners Manual - Spa Boy® Understanding Spa Boy® If the dashboard still reflects Sanitizing contact your Arctic Spas Dealer who will request a Master Tech- nician to log onto your spa to determine the possible cause, such as depleted Spa Boy Output Elec- trode, Spa Boy Sensor issue or corroded Spa Boy Output Electrode electrical connections.
- Page 90 Owners Manual - Spa Boy® Understanding Spa Boy® Question 10 What happens if my water becomes cloudy? 1. Check you pH level to ensure it is in the target range. If high, lower the pH using Arctic Pure Salt Water Bal- ance.
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Page 91: Arctic Spas Spa Boy Version 1 R1 Maintenance Schedule
Owners Manual - Spa Boy® Understanding Spa Boy® 1.12 Arctic Spas Spa Boy Maintenance Schedule The following table (pages 91 - 92) outlines the typical water maintenance program required for an Arctic Spa fitted with Spa Boy Version 1 R1. - Page 92 Owners Manual - Spa Boy® Understanding Spa Boy® Item Frequency Maintenance Task Target Range Weekly Check the Potential Hydrogen (pH) to en- 7.2 – 7.6 pH sure it is in the target range. Always first check to ensure the pH is within the target range.
- Page 93 At a minimum 1 capful per week should be added for a spa and 2 caps full for an AWP. This amount can be reduced if your spa is equipment with an Arctic Spas OZONE System. Change the filter(s) in accordance with Owners Manual instructions. (Pg.16)
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Page 94: Troubleshooting Spa Boy Low Orp Reading Detected
Owners Manual - Spa Boy® Understanding Spa Boy® 1.13 Spa Boy® Start-Up Guide / Low ORP Troubleshooting Flow Chart Low ORP (Chlorine) reading detected (Run pumps on high speed for a 20 minute cycle to mix the water. If the reading is still low move on to the next step) Press Spaboy Boost button. - Page 95 Owners Manual - Spa Boy® Understanding Spa Boy® Has Spa been used recently? Verify salinity level is between 2000ppm – 2500ppm Salinity Level ok? Check Battery read- Wait 24 hrs to see if Adjust Salinity level ing of Spaboy Output Spaboy automatically accordingly Electrode.
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Page 96: Onzen™ Owners Manual
Onzen ™... - Page 97 The second key feature of Onzen™ is the ability to control the system either from the topside control, or via the Arctic Spas® smartphone App. This user adjustment can be used to match the sanitizer output of the Onzen™ system to the current, or anticipated bather load.
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Page 98: Onzen™ Technical Guide
1.0 Onzen™ Technical Guide 1.1 Obtaining Technical Data For Your Spa. To ensure you have the current appropriate technical data for your spa it is recommended that you obtain such data from your authorized retailer or from the Arctic Spas Web Site http://www.arcticspas.com. -
Page 99: Definitions Of Terms
Owners Manual - Onzen™ Understanding Onzen™ 1.8 Definitions of Terms TERM DEFINITION Onzen™ An all-natural, salt-water softening and maintenance system. Onzen™ Output Electrode Three plate platinum-iridium Titanium electrode - equipped salt cell converts the saltwater solution to sanitizer, and as this solution reverts back to its natural form (salt) after sanitizing. - Page 100 Owners Manual - Onzen™ Understanding Onzen™ TERM DEFINITION Potential Hy- The pH level is the measure of alkalinity. drogen pH is measured between 0 and 14 denoting various degrees of acidity or alkalinity. (pH) Neutral water has a pH of 7.0 Water below 7.0 is acidic and becomes more acidic as it approaches zero.
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Page 101: Water Chemistry Abbreviations/Acronyms & Levels
Owners Manual - Onzen™ Understanding Onzen™ TERM DEFINITION Chlorine FCL is the active form of chlorine that actually kills bacteria and algae (It is a Sani- tizer). Free Chlorine (FCL) Sanitizer is extremely important for killing algae, bacteria and viruses, and prevent- ing unwanted organisms for growing in the spa. -
Page 102: Abbreviations Acronyms & Settings
Owners Manual - Onzen™ Understanding Onzen™ 1.9 Settings Abbreviations Acronyms ABBREVIATION/ ACRO- DEFINITION NYMS Filter Cycle Duration Fd 00 = no filtration. Fd 01 = 1 hour/cycle. Fd 02 = 2 hour/cycle. Fd 03 = 3 hour/cycle. Fd 04 = 4 hour/cycle. Fd 05 = 5 hour/cycle. -
Page 103: Onzen™ Start - Up Guide
NOTE: This flowchart provides an overview of the Onzen start- Spa has been positioned in accor- up process. dance with the Arctic Spas Owners The detailed support proce- Manual. dures are contained in this document. All checks and test should be... -
Page 104: Fill Spa With Water Power Up Spa And Set Water Temperature
Owners Manual - Onzen™ Understanding Onzen™ 1.10.2 Fill Spa with Water. Power up Spa and Set Water Temperature. The following steps provide guidance to help establish correct chem- ically balanced water. To help ensure chemicals dissolve appropriately it is good practice to first mix/dissolve the chemical in an uncontaminated container of hot water before carefully adding to the spa water. -
Page 105: Establishing Correct Water Chemistry
Step 3. Mix Salt Crystals Dissolve 1/3 of the minimum recommended salt dosage in a 5 Gallon (20 litre) pail of hot water. Refer Arctic Spas – Onzen Salt Dosage Chart contained in this guide. -
Page 106: Arctic Spas Onzen™ Salt Dose Guidance Table
Owners Manual - Onzen™ Understanding Onzen™ 1.10.4 Arctic Spas Onzen™ Salt Dose Guidance Table The following table identifies the salt quantity required for each Arctic spa model and estimated impact of adding half pound (225g) of salt. For startup, it is recommended to strive for the minimum salt dosage. Once a Sodium... -
Page 107: Using Sodium Chloride Test Strips
Minimum Maximum 2000 ppm 2500 ppm Note: The Arctic Spas Onzen Salt Chart in this guide provides the estimated impact of adding 1⁄2 lb (225 Grams) of salt to your spa. Add or dilute water as needed. · If Sodium Chloride reading is greater than the maximum level, add water. - Page 108 Owners Manual - Onzen™ Understanding Onzen™ Steps to Help Ensure Sodium Chloride Test Strips are Used Correctly Step 1. Take Water Sample Take a sample of water from the spa in a small cup (about 25mm / 1” full). NOTE: Always take water samples 25-30cm (12”-18”) below the water surface.
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Page 109: Program Filtration & Onzen™ Settings Custom Series
Owners Manual - Onzen™ Understanding Onzen™ 1.10.6 CUSTOM Program Filtration & Onzen™ Settings. The Onzen™ Chlorine Production (Onzen™ Cycle Duration) settings need to be programmed: The following steps provide guidance on how to program the Onzen™ system settings: Step 1 - Enter the filtration options through the topside controller. Press and hold the filter button to enter into your filtration options. -
Page 110: Sanitizer Readings
Owners Manual - Onzen™ Understanding Onzen™ 1.10.7 Sanitizer Readings. The following provides guidance on the establishment and maintenance of sanitizer readings. Sanitizer Readings You should have sanitizer (Chlorine) readings within 24 hours. On Start-up, you can add one capful of Arctic Pure “Boost” to the spa water. Adding a capful of Arctic Pure Boost (Stabilized Chlorine) will establish an instant Free Chlorine level while the Onzen system is producing the residual. -
Page 111: Onzen Cloudy Water Troubleshooting Flowchart
Carry out a Sanitizer Are there Replace Filtert Production test Signs? Turn the setting up in the programing. Add Arctic Spas Boost to rise levels munually. Onzen™ System is Are small Drain water. Re- ll Do the Monitor the FCL daily as you producing Chlorine. -
Page 112: Onzen Frequently Asked Questions
Owners Manual - Onzen™ Understanding Onzen™ 1.12 Onzen Frequently Asked Questions Onzen Questions Question 1: How do I know if the Onzen system is working? Conduct a “Sanitizer Production test” (Also known as a Smoke test). This procedure activates the Onzen System while de-activating the filtration pump so you can see the mist of gas bubbles produced by the Onzen System. - Page 113 Owners Manual - Onzen™ Understanding Onzen™ 1.12 Onzen Frequently Asked Questions Onzen Questions Continued Question 8 Should I use Best Defence or another scale remover? It is recommended that calcium be removed from the water in advance rather than adding a scale remover after the fact.
- Page 114 Owners Manual - Onzen™ Understanding Onzen™ *** IMPORTANT NOTICE ONZEN V8 *** These cells are considered a consumable item and are now designed to be replaced by the customer in order to be more user friendly. DO NOT GET THE INTERNAL CONNECTION WET! To change your salt cell remove the set screw on your salt cell with a Phillips screwdriver.
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Page 115: Arctic Spas Onzen Maintenance Schedule
Owners Manual - Onzen™ Understanding Onzen™ 1.13 Arctic Spas Onzen Maintenance Schedule The following table outlines the typical water maintenance program required for an Arctic Spa fitted with Onzen. To help ensure chemicals dissolve appropriately it is good practice to first mix/dissolve the chemical in an uncontaminated container of hot water before carefully adding to the spa water. - Page 116 Owners Manual - Onzen™ Understanding Onzen™ Maintenance Low TA - Can be raised by adding Arctic Pure, Perfect Balance to spa water. High TA - Can be lowered by adding Arctic Pure Salt Water Balance to spa water. Salt systems naturally drive pH levels to increase, strive to achieve a Low pH level 7.2. pH must not exceed 7.6.
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Page 117: Onspa® Owners Manual
OnSpa®... -
Page 118: How To Download App
Download the Arctic Spa App on your iOS or Android 1 - Go into the App Store on your personal device. 2 - Type “Arctic Spas” into the search bar and then select. Click on the App and select “GET” (“OPEN” will display if it is already downloaded). -
Page 119: Setup Wifi Connect
Owners Manual - OnSpa® 2020 Connecting the Linux Pack using Built-In WiFi 5 - Please note: If the Spa is a 2020, it may have come 6 - Setup the WiFi Connection. without the updated topside overlay, in which case the answer here is still ‘YES’. - Page 120 Owners Manual - OnSpa® 2020 Connecting the Linux Pack using Built-In WiFi 6.1 - Set up a new connection The 2020 Spa’s AP (Access Point) should automatically launch when the Spa is first powered up. If the Spa’s Access Point didn’t automatically come up, you can manually launch it.
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Page 121: Setup Myarcticspa.com
Owners Manual - OnSpa® 2020 Connecting the Linux Pack using Built-In WiFi 7 - From this screen Select ‘Create Account’. 7.1 - Enter the Required information into the fields, then press Register at the bottom of the screen. (PLEASE NOTE: If you already have a User Account you can Login at the top of this page). -
Page 122: Locate Registration Code
Owners Manual - OnSpa® 2020 Connecting the Linux Pack using Built-In WiFi 9.1 - Locate the registration code Press and hold Pump 3 (or the Blower Button if still the old overlay) on the topside until the display says ‘rEG’ then release.