Arctic Spas Athabascan Owner's Manual
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Arctic Spas Athabascan Owner's Manual

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Summary of Contents for Arctic Spas Athabascan

  • Page 1 O w n e r s M a n u a l I n t e r n a t i o n a l engi n eered fo r th e wor l d ’s hars h es t cli mate s ® ava i la b le o n w w w.arc ticspas.com...
  • Page 2 If you require additional information, please call your local Arctic Spas® dealer. A complete list of dealers and international Arctic Spas websites can be found on the internet at ArcticSpas.com.

  • Page 3: Table Of Contents

    OnSpa QRC Through LAN Cable Flowchart ......... 42 Connect your Spa to the Home Network ..........42 Low Level Programming Overview ............43 How to Connect Your Spa to the My Arctic Spas Server (Web Connect) ................44 Web Connect Flowchart ................ 45 Register Spa With My Arctic Spa ............
  • Page 4 Arctic Spas Spa Boy Salt Dose Guidance Table ........69 Sanitizer and pH Readings ..............69 Caring for your Spa Boy System ............70 Arctic Spas Spa Boy Version 1 R1 Maintenance Schedule ....77 Troubleshooting Spa Boy Low ORP Reading Detected ....... 79 Onzen Owners Manual ..................81 Onzen Technical Guide ................
  • Page 5 Onzen Frequently Asked Questios ............99 Arctic Spas Onzen Maintenance Schedule ........... 101 Owners Manual - Bear Essential Class ............103 Spa Specifications ................. 103 Overview ....................103 Keypad Installation ................104 Electrical Wiring ..................105 Heater Connections ................107 Power-up & breaker setting ..............108 Keypad Overview ..................

  • Page 6: Important Safety Instruction

    OWNERS MANUAL EXPEDITION CLASS Important Safety Instructions: READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY When installing and using this electrical equipment, basic safety precautions should always be followed, including: 1) WARNING: To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.

  • Page 7: Owners Manual - Expedition Class

    Owners Manual - Expedition Class d) Persons suffering from obesity or a medical history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a hot tub. e) Persons using medication should consult a physician before using a hot tub since some medication may induce drowsiness, while other medication may affect heart rate, blood pressure, and circulation.

  • Page 8: Hyperthermia

    Owners Manual - Expedition Class WARNING: Prolonged immersion in a hot tub may be injurious to your health. AVERTISSEMENT: L’utilisation prolongée d’une cuve de relaxation peut être dangereuse pour la santé. WARNING: Do not permit electric appliances (such as light, telephone, radio, television, etc.) within 5 feet (1.5m) of this hot tub.

  • Page 9: Spa Specifications

    Capacity Weight Europe North America 171.75”x93” 50.5” NA / Euro 1347 Gallons 1909 Lbs Athabascan 240 Volt, 50 Amp 1 phase x 32Amp or 3 phase x 16Amp 436cm x 236cm 128.5 cm 5500/2x3600 5100 Litres 866 Kg 86”x86” 41”...

  • Page 10: Installation Instructions

    Spa Specification chart. This weight per square foot must not exceed the structure’s rated capacity, or serious structural damage could result. Your Arctic Spas ® Dealer can help you with local information such as zoning regulations and building codes.

  • Page 11: Electrical Specifications

    Electrical Installation Instructions ARCTIC SPAS ® MUST BE WIRED IN ACCORDANCE WITH ALL APPLICABLE LOCAL ELECTRICAL CODES. ALL ELECTRICAL WORK SHOULD BE DONE BY AN EXPERIENCED, LICENSED ELECTRICIAN AND APPROVED BY A LOCAL BUILDING/ELECTRICAL INSPECTION AUTHORITY.

  • Page 12: Startup Procedures

    Owners Manual - Expedition Class Startup Procedures IMPORTANT: Your Arctic Spa ® has been thoroughly tested during the manufacturing process to ensure reliability and long-term customer satisfaction. Before filling the spa, wipe the spa shell clean with a soft rag. Make sure to fill spa through filter bucket.
  • Page 13 Owners Manual - Expedition Class 9) Test and Adjust Sanitizer level (Chlorine ideal 1 - 3 ppm or Bromine ideal 3 - 5 ppm). 10) Rotate diverters to centre position and press “Pump 2” button on topside control panel for 5 seconds to activate the “Boost filtration system”.

  • Page 14: Spa Overview

    Owners Manual - Expedition Class Spa Overview A: Topside Control | See Topside Control Overview section in this manual. B: Waterspouts | Control by an ON/OFF valve. C: Neckjets | Rotating neck jets are designed for your own personal comfort and are controlled by an ON/OFF valve.

  • Page 15: Jets

    Owners Manual - Expedition Class Jets Single Pulse Five Inch (5”) Jets The five-inch Hydro-massage jets give a wide circular massage. These jets are adjustable by turning the face of the jet clockwise for a stronger flow and counter-clockwise for a softer flow and eventually off. The Jet can also be locked in the fully ON (open) position by turning the face of the jet clockwise until it does not go any further.

  • Page 16: Topside Control Panel

    Owners Manual - Expedition Class Topside Control Panel Your spa control has been specifically designed so that by simply connecting the spa to a properly grounded source, and following the start-up procedures in this manual, the spa will automatically heat to the set temperature.

  • Page 17: Quick Reference Guide

    Quick Reference Guide Firmware Revision 3.51.00.20 The Quick Reference Card provides a quick overview of your spa’s main functions and the operations accessible with your digital control pad. The Quick Reference Card provides a quick overview of your spa’s main functions and The Quick Reference Card provides a quick overview of your spa’s main functions and The Quick Reference Guide provides a quick overview of your spa’s main the operations accessible with your digital control pad.
  • Page 18 PROGRAMMING THE SETTINGS one minute, then - Pump 2, Pump 3 (Pump 4 & Pump 5 on an epic series spa) and the blower run for 20 seconds, then - Pump 1 runs at low speed for the programmed number of hours (see below), and - The ozonator is turned on.

  • Page 19: Spa Care And Maintenance

    Note: All Arctic Spas ® models will drain through the floor drain. Equipment such as the pump(s) and heater will drain. All models will leave a small amount of water in the foot well. Any water remaining in the plumbing or equipment after draining will only need to be removed if the spa is being winterized.
  • Page 20 Care of Spa Pillows The spa pillows used in many of the Arctic Spas ® models will provide years of comfort if treated with care. They have been positioned above the water level to minimize the bleaching effects of chlorinated water and other spa water chemicals.
  • Page 21 Owners Manual - Expedition Class MANUAL SAFETY COVER Care of the Spa Cover WARNING: The cover is a manual safety cover that meets or exceeds all prevailing requirements of ASTM Standards for spa safety covers when installed and used correctly as of the date of manufacture. Non-secured or improperly secured covers are a hazard.

  • Page 22: Led Replacement

    Owners Manual - Expedition Class LED Light Replacement All Arctic Spas ® come equipped with two 12 volt underwater lights for night use. Should you need to change any light, follow these simple steps: 1. Make sure the lighting is turned off, by checking the topside be sure the light icon is not showing.

  • Page 23: Preforming Software Upgrade

    How to perform a software upgrade on your spa’s Eco pack There are three ways to update your spas software: 1. Download through the Arctic Spas App. 2. Download through the myarcticspa.com webpage, or 3. The following: You can find the latest software program at: arcticspas.com/support/downloads/ This will be a Zip file, you must unzip or decompress the file.

  • Page 24: Troubleshooting Spa Problems

    Performance and Reliability is the Arctic Spas ® Customer Guarantee. If your spa cannot be repaired under our extensive warranty, Arctic Spas ® will provide a replacement spa equal in value to the original purchase price of the defective spa. Our philosophy Guarantees you Customer Satisfaction. These...

  • Page 25: Water Maintenance

    Methods For Testing The Spa Water Accurate water testing and analysis are an important part of effectively maintaining your spa water. To follow the Arctic Spas ® recommended program, you must have the ability to test for: • Total Alkalinity (TA) •...
  • Page 26 Owners Manual - Expedition Class • Rinse the test cells before and after each use. • Do not dispose of test samples into the spa water. • When adding drops of chemicals from the kit (the reagents) into the test block, hold the bottle vertically and add the drops slowly to be sure the correct quantity is used.
  • Page 27 Owners Manual - Expedition Class circulation of water can cause the erosion of metals from spa equipment which can present possible scaling and staining problems in your spa. Cases of source water with high minerals (such as some well water): - 1.
  • Page 28 Owners Manual - Expedition Class Calcium Hardness (CH) Most spa manufacturers recommend a Calcium Hardness (CH) level for your spa of 150-200 ppm. However, we do not recommend adding calcium to your spa if your spa water is above 100 ppm, or if your incoming water has a very low level of calcium hardness. Warning: When calcium falls out of suspension it can collect on the heater and pump, and shorten their life.
  • Page 29 Owners Manual - Expedition Class Start-up: 1. Add pucks to floating dispenser and open to setting 4. 2. Add 7 tablespoons (100 grams) of Arctic Pure ® Refresh per 1500 litres (396 gallons) of water. 3. Add 1 tablespoon (14 grams) of Arctic Pure ® Spa Boost per 1000 litres (265 gallons) of water.

  • Page 30: Common Spa Water Problems~Cause & Remedy

    Common Spa Water Problems~Cause & Remedy PROBLEM POSSIBLE CAUSES A. Poor Filtration CLOUDY WATER B. Suspended particles C. Organic contaminants build up D. pH high E. Total alkalinity high F. Combined chlorine in the water G. High dissolved solids H. Hardness too high COLOURED WATER A.
  • Page 31 SOLUTIONS ® A. Dirty filter, clean with Arctic Pure Filter Restore (not with disposable filter). Increase Filter cycle or increase filtration times via the topside control or App. ® B. Add Arctic Pure Easy Clear ® C. Shock treatment with Arctic Pure Refresh ®...

  • Page 32: Warranty

    Arctic Pure Sea Salt. Blend will damage the Spa Boy components and void the warranty. The Arctic Pure Sea Salt blend has been developed Arctic Spas® warrants the spa shell to the customer against water loss due to protect Spa Boy components from damage and the use of alternative to structural failure for as long as the original customer shall own the spa.
  • Page 33 DISCLAIMERS Spas® has sole responsibility for determining the cause and nature of Arctic Spas® will not be liable for loss of use of the spa or other failure of the spa and Arctic Spas® determination with regard thereto shall incidental or consequential costs, expenses or damages that may be final.

  • Page 34: Onspa And Web Connect User Guide

    There are three steps involved in the complete connection process: 1. Download the free Arctic Spas App, onSpa for your device, such as smart phone or tablet from your App Store. 2. Connect your home network to your spa either by Ethernet over Power (EoP), WIFI Extender or LAN Cable. Once this is achieved onSpa will function through your device allowing you to control your spa with your device locally (within your home network WIFI range).

  • Page 35: Arctic Spas App

    • Access Spa owner manuals, quick reference cards, user guides and lots more. • Access new features as added. 1.1.1 Downloading the App Go to your App Store and download the free Arctic Spas App The App is available for: · Apple devices. · Android devices.

  • Page 36: What Are The Benifits Of Web Connect

    Spa. What is myarcticspa.com? Myarcticspa.com is a Web based after sales support system designed and built by Arctic Spas especially for Arctic Spa owners that are utilizing onSpa. Myarcticspa.com through Web Connect allows the spa owner to log into their spa anywhere in the world where they have Internet connection, and from the convenience of a smartphone, tablet or computer can monitor and adjust all major functions of the spa.

  • Page 37: How Does Onspa And Web Connect Work

    OnSpa and Web Connect - User Guide How Does onSpa and Web Connect Work? The following diagrams show how: • onSpa interfaces with your device and Spas Global Eco Pak through Ethernet Over Power (EoP). • onSpa interfaces with your device and Spas Global Eco Pak through WIFI Extender. •...

  • Page 38: Onspa Interface Through Wifi Extender

    OnSpa and Web Connect - User Guide onSpa Interface Through WIFI Extender 1.9.2 1.9.2 onSpa Interface Through WIFI Extender The following diagram reflects onSpa interface through a WIFI Extender The following diagram reflects onSpa interface through a WIFI Extender onSpa   I nterface   T hrough   W IFI   E xtender Topside Topside  ...

  • Page 39: Web Connect Interface Through Eop

    OnSpa and Web Connect - User Guide 1.9.4 Web Connect Interface Through EoP Web Connect Interface Through EoP 1.9.4 The following diagram reflects onSpa interface with Web Connect through EoP. The following diagram reflects onSpa interface with Web Connect through EoP.. Topside Web  ...

  • Page 40: Web Connect Interface Through Lan Cable

    Home   R outer WIFI Delivering Computer network   d ata OnSpa and Web Connect - User Guide 1.9.6 Web Connect Interface Through LAN Cable Web Connect Interface Through LAN Cable 1.9.6 The following diagram reflects onSpa interface with Web Connect through a LAN Cable connected to the Spas The following diagram reflects onSpa interface with Web Connect through a LAN Cable Processor Card and home Router connected to the Spas Processor Card and home Router...

  • Page 41: Onspa Quick Reference Charts (Qrc)

    HOME light illuminated. Try Pairing the two EoP modules using the PAIRING button on the EoP modules. Open the Arctic Spas App on your device such as your If you cannot get the two EoP modules Smart Phone or tablet.

  • Page 42: Onspa Qrc Through Wifi Extender Flowchart

    Processor Card and light directly under the RJ45 router may be set to Block devices “scanning” the network. plug is illuminated. Open the Arctic Spas App on your device such as your Blocked? Smart Phone or tablet. Are all lights illuminated?

  • Page 43: Onspa Qrc Through Lan Cable Flowchart

    Spa). is displayed. Note: .100 or .0 are false. Any other number is fine. Open the Arctic Spas App on your devise such as your Scroll through the LLP settings by pressing the FILTER button, Smart Phone or tablet.

  • Page 44: Low Level Programming Overview

    Refer Section 1.10 onSpa Quick Reference Charts (QRC) • Section: 1.9.1 onSpa QRC Through Ethernet Over Power (EoP) Flowchart. • Section: 1.9.1 onSpa QRC Through Ethernet Over Power (EoP) Flowchart. • Section 1.9.2 onSpa QRC Through WIFI Extender Flowchart. • Section 1.9.2 onSpa QRC Through WIFI Extender Flowchart. OnSpa and Web Connect - User Guide •...

  • Page 45: (Web Connect)

    LLP settings. The Spa will then perform a reboot. will then perform a reboot. 1.13 How to Connect Your Spa to the My Arctic Spas Server (Web Connect) onSpa and Web Connect User Guide Version 1 Revision Draft 1...

  • Page 46: Web Connect Flowchart

    1.13.1 Web Connect Flowchart ow to Connect Your Spa to the My Arctic Spas Server ow to Connect Your Spa to the My Arctic Spas Server The following flowchart shows how to open a free account with myarcticspa.com and register your Spa on the server...

  • Page 47: Register Spa With My Arctic Spa

    • Login. • Profile. • Settings. • Diagnostics. • Documentation. • Logout. As you can see from the above, My Arctic Spa clearly places Arctic Spas owners another milestone ahead of owners of other brand spas. Register and enjoy the experience.

  • Page 48: Home Page

    onSpa and Web Connect User Guide OnSpa and Web Connect - User Guide Home Page 1.14.1 1.14.1 Home Page onSpa and Web Connect User Guide To access the My Arctic Spa Home page enter the following web address into your browser.

  • Page 49: Login First Time

    My Arctic Spa: New User Account – Screen Shot OnSpa and Web Connect - User Guide nSpa and Web Connect User Guide You will then receive an Account Confirmation Email My Arctic Spa: New User Account – Screen from My Arctic Spa. Shot Once you receive the email complete the registration through confirming your email address by clicking on...

  • Page 50: Register An Arctic Spa

    OnSpa and Web Connect - User Guide 1.14.4 Register an Arctic Spa 1.15.4 Register an Arctic Spa To register your Arctic Spa details click the Register an Arctic Spa link in the Profile and To register your Arctic Spa details click the Register an Arctic Spa link in the Profile and Preferences box. Preferences box.

  • Page 51: Login

    OnSpa and Web Connect - User Guide onSpa and Web Connect User Guide onSpa and Web Connect User Guide 1.14.5 Login 1.15.5 Login 1.15.5 Login Once you have logged in for the first time and registered your spa details within My Arctic Once you have logged in for the first time and registered your spa details within My Arctic Once you have logged in for the first time and registered your spa details within My Arctic Spa, logging into My Arctic Spa, logging into My Arctic Spa is achieved from accessing the My Arctic Spa home...

  • Page 52: Settings

    onSpa and Web Connect User Guide 1.14.7 Settings Settings 1.14.1 Click on this tab to access the Settings page. Click on this tab to access the Settings page. From this page, you can see your spas pH and ORP readings, see if your Spa Boy From this page, you can see your spas pH and ORP readings, see if your Spa Boy System is currently producing Sanitizer System is currently producing Sanitizer (Sanitizing) adjust the following settings of your (Sanitizing) adjust the following settings of your spa:...

  • Page 53: Documentation

    onSpa and Web Connect User Guide OnSpa and Web Connect - User Guide My Arctic Spa: Documentation – Screen Shot 1.14.8 Documentation nSpa and Web Connect User Guide onSpa and Web Connect User Guide My Arctic Spa: Documentation – Screen Shot Click on this tab to access the Documentation page.

  • Page 54: Profile

    OnSpa and Web Connect - User Guide onSpa and Web Connect User Guide onSpa and Web Connect User Guide 1.14.11 Profile Profile 1.14.5 Profile 1.14.5 Click on this tab to access the Profile page. Click on this tab to access the Profile page. Click on this tab to access the Profile page.

  • Page 55: Spa Boy Owners Manual

    1.1 Obtaining Technical Data For Your Spa To ensure you have the current appropriate technical data for your spa it is recommended that you obtain such data from your authorised retailer or from the Arctic Spas Web Site http://arcticspas.com. 1.2 Revision Summary The table below identifies all the significant changes made to this manual through the August 2017 revision.

  • Page 56: How Does Spa Boy Work

    Spa Boy Owners Manual 1.6 How Does Spa Boy Work? • Consumer registers their spa on the My Arctic Spa web based after sales support system. • Arctic Pure Natural Mineral Sea Salt Blend is added to the spas water when the spa has been filled with water and water balanced.

  • Page 57: Spa Boy Main Components

    The following table depicts the Spa Boy components referenced in this manual. Sap Boy Main Components 1.6.2 Sap Boy Main Components Sap Boy Main Components 1.6.2 1.6.2 Sap Boy Main Components 1.6.2 TERM Picture Spa Boy Owners Manual Spa Boy Owners Manual The following table depicts the Spa Boy components referenced in this manual.

  • Page 58: Spa Boy Version Summary

    1.7 Spa Boy Version Summary Spa Boy Version 1 Revision 1 (R1) When Arctic Spas first released their Onzen system back in 2009 the Arctic Spas vision was to provide the consumer with a spa that can self-manage water balance and sanitizer levels.

  • Page 59: Definitions Of Terms

    Arctic Spas range of products developed especially for maintaining your spas water. My Arctic Spa My Arctic Spa is a Web based after sales support system designed and built by Arctic Spas especially for Arctic Spas owners that have Spa Boy installed in their spa.
  • Page 60 Spa Boy Owners Manual 1.11 Definitions of Terms (continued) TERM DEFINITION Alkalinity A measure of how stable the pH is (a measure of the total levels of carbonates, bicarbon- ates, hydroxides, and other alkaline substances in the water). Total Alkalinity (TA) TA is referred to as the water’s “”pH buffer””.
  • Page 61 Spa Boy Owners Manual 1.11 Definitions of Terms (continued) TERM DEFINITION Potential Hydrogen pH Level Sanitizer (Chlorine) Sanitizer (Chlorine) (pH) Loss of Effectiveness Effectiveness based on pH Level based on pH Level (continued) 7.0 pH 7.2 pH 7.5 pH 8.0 pH 8.5 pH Maintaining a Balanced pH level between 7.2pH and 7.6pH is extremely important for: •...
  • Page 62 If your spa is equiped with an Arctic Spas OZONE System such as Peak 1 or Peak 2 in most cases there should be a reduced need to add Arctic Pure, Refresh to your spas water.

  • Page 63: Water Chemistry Abbreviations/Acronyms & Ranges

    ORP value will overshoot or undershoot the Optimum Range. Note: Using a Drop Test Kit, a 0.5ppm Chlorine reading = approximately 550mV 1.13 Spa Boy Warranty Refer to your Arctic Spas Owners Manual for the Spa Boy warranty details. (Pg 29)

  • Page 64: Spa Boy Start - Up Guide

    Relax and Enjoy Your Spa Caring For Your Spa Boy System. Maintain Correct Water Chemistry Refer: Section 1.16 Arctic Spas Spa Boy Version 1 R1 Maintenance Schedule. Refer: Section 1.17 or, Arctic Spas Spa Boy Version 1 R1 Maintenance Schedule QRC...

  • Page 65: Fill Spa With Water Power Up Spa And Set Water Temperature

    Once the spa is filled to the proper level, connect power to the Arctic Spas Owners Manual (Pg 10), and turn the power on to the spa on. the spa in accordance with the Arctic Spas Owners Manual, and turn the power on to the spa on.

  • Page 66: Program Filtration Cycles/Filtration Duration

    WiFi. Refer OnSpa user Guide. (Pg.33) • The topside controller low level programing. Refer Arctic Spas Quick Reference Card or Arctic Spas Owners Manual. (Pg.43) 1.14.4 Stabilize Spa Water Before you attempt to balance the water, the water temperature must first reach a minimum temperature of 85°F, (29°C).

  • Page 67: Establishing Correct Water Chemistry

    Test Total Alkalinity. It should be 80 – 100 ppm (100 max). If high, Refer Arctic Spas – Spa Boy Salt Dosage Chart contained in this guide. Test pH. Levels should be between 7.2 – 7.6.
  • Page 68 2000ppm 2500ppm Spa Boy Version Minimum Maximum Note: The Arctic Spas Spa Boy Salt Chart in this guide provides Version 1 R1 2000ppm 2500ppm the estimated impact of adding ½ lb (225Grams) of salt to your spa. Note: For start up it is recommended to strive for the minimum salt...
  • Page 69 Spa Boy Owners Manual Sub Steps to Help Ensure Sodium Chloride Test Strips are Used Correctly ( continued ) Step 3. Test Duration Period Leave strip in water for 3 – 5 minutes until yellow band at top of strip turns dark. Step 4.

  • Page 70: Arctic Spas Spa Boy Salt Dose Guidance Table

    225g of salt. Use this table for Spa Boy Version 1 R1. Operating at the desired salt concentration will reduce potential corrosion and increase the life of the Spa Boy Output Electrode. Arctic Spas - Spa Boy Version 1 R1 Salt Dosage Chart Required Salt Dosage to Achieve 2200ppm...

  • Page 71: Caring For Your Spa Boy System

    Spa Boy Owners Manual 1.15 Caring for your Spa Boy System Spa Boy Maintenance Question 1 How do I Replace the Spa Boy Output Electrode? The Spa Boy Output Electrode should be replaced every 12 months. Doing this ensures Sanitizer will be produced and sanitizer remains in the required range.
  • Page 72 Spa Boy Owners Manual 1.15 Caring for your Spa Boy System Spa Boy Maintenance Question 3 How do I Care for the Spa Boy Sensor when Draining the Spas Water? As the Spa Boy Sensor must always remain in contact with water, when the spas water is being drained the Spa Boy Sensor Housing must be sealed before the water is drained.
  • Page 73 If Dashboard reflects Sanitizing NO: First try pressing the Spa Boy BOOST button on the Arctic Spas App or myarcticspa.com dashboard under “Settings/Spa Boy Status” to manually activate the Spa Boy system for 30 minutes. If the dashboard still reflects Sanitizing No,...
  • Page 74 At a minimum 1 capfull per week should be added for a spa and 2 caps full for an AWP. Reduced amounts of Arctic Pure, Refresh can be used in spas equipped with an Arctic Spas OZONE System such as Peak 1 or Peak 2.
  • Page 75 Spa Boy Owners Manual 1.15 Caring for your Spa Boy System Spa Boy Maintenance Question 8 How do I help prevent impedance increase at the Spa Boy Electrode? Maintain the pH level within the target range 7.2 pH – 7.6 pH. As salt systems naturally drive pH levels upwards, it is most critical to the performance/life of the salt system to maintain the pH within the target range.
  • Page 76 2. Check/Test the water with a drop test kit for chlorine content. If the level is below 0.5ppm or there is no reading the Spa Boy Output Electrode may be exhausted and require replacement. Check Cell Life Monitor on Arctic Spas App or myarcticspa.com dashboard under “Settings/Spa Boy Status”, remaining Cell life is displayed as a green coloured battery .
  • Page 77 Spa Boy Owners Manual 1.15 Caring for your Spa Boy System Spa Boy Maintenance Question 13 Can I use softened water with my Spa Boy system? Yes, you probbaly have a water softener because your water is quite hard. Your water-softener removes calcium from your water and helps you achieve water with calcium content near the target range, between 50 - 150 ppm.

  • Page 78: Arctic Spas Spa Boy Version 1 R1 Maintenance Schedule

    Spa Boy Owners Manual 1.16 Arctic Spas Spa Boy Version 1 R1 Maintenance Schedule The following table outlines the typical water maintenance program required for an Arctic Spa fitted with Spa Boy Version 1 R1. To help ensure chemicals dissolve appropriately it is good practice to first mix/dissolve the chemical in an uncontaminated container of hot water before carefully adding to the spa water.
  • Page 79 At a minimum 1 capful per week should be added for a spa and 2 caps full for an AWP. This amount can be reduced if your spa is equipment with an Arctic Spas OZONE System. Change the filter(s) in accordance with Owners Manual instructions. (Pg.19)

  • Page 80: Troubleshooting Spa Boy Low Orp Reading Detected

    Spa Boy Owners Manual 1.17 Troubleshooting Spa Boy Low ORP Reading Detected The following flowchart can be used to troubleshoot the Spa Boy system when Low ORP reading has been detected. Low ORP (Chlorine) reading detected (Run pumps on high speed for a 20 minute cycle to mix the water. If the reading is still low move on to the next step) Boost Press Spaboy button.
  • Page 81 Spa Boy Owners Manual Has Spa been used recently? Verify salinity level is between 2000ppm – 2500ppm Salinity Level ok? Check Battery read- Wait 24 hrs to see if Adjust Salinity level ing of Spaboy Output Spaboy automatically accordingly Electrode. corrects ORP level ORP level ok? Manually test...

  • Page 82: Onzen Owners Manual

    To ensure you have the current appropriate technical data for your spa it is recommended that you obtain such data from your authorised retailer or from the Arctic Spas Web Site http://www.arcticspas.com. 1.2 Revision Summary This publication has been fully revised to provide the supporting details Onzen Version 8, and spas with the Eco-Pak spa controller.

  • Page 83: Definitions Of Terms

    Onzen Owners Manual 1.8 Definitions of Terms TERM DEFINITION Onzen Spa Boy is an advanced salt water maintenance system designed to data log pH and ORP readings and self manage the ORP level within the specified range (545-550mV). Onzen Output Electrode Five plate platinum-iridium Titanium electrode - equipped salt cell converts the saltwater solution to sanitizer, and as this solution reverts back to its natural form (salt) after sani- tizing.
  • Page 84 TERM DEFINITION Potential Hydro- The pH level is the measure of alkalinity. pH is measured between 0 and 14 denoting various degrees of acidity or alkalinity. (pH) Neutral water has a pH of 7.0 Water below 7.0 is acidic and becomes more acidic as it approaches zero. Water above 7.0 is alkaline and alkalinity increases as it approaches 14.
  • Page 85 Onzen Owners Manual TERM DEFINITION Chlorine FCL is the active form of chlorine that actually kills bacteria and algae (It is a Sanitizer). Sanitizer is extremely important for killing algae, bacteria and viruses, and preventing Free Chlorine (FCL) unwanted organisms for growing in the spa. At the same time, you don’t want too high a sanitizer level, or it can irritate your skin, lungs and eyes.

  • Page 86: Water Chemistry Abbreviations/Acronyms & Levels

    Onzen Owners Manual 1.9 Water Chemistry Abbreviations/Acronyms & Levels ABBREVIATION/ACRONYMS DEFINITION CORRECT CHEMICAL LEVELS Calcium Hardness 50 - 150 ppm Total Alkalinity 80-100 ppm Potential Hydrogen 7.2 – 7.6 ppm Free Chlorine 1 – 3 ppm Oxidation–Reduction Potential 600 - 1000 1.10 Settings Abbreviations Acronyms ABBREVIATION/ ACRONYMS DEFINITION...

  • Page 87: Onzen Start - Up Guide

    Onzen Owners Manual 1.11 Onzen Start - Up Guide 1.11.1 Onzen Start - Up Overview Flowchart Spa has been positioned in ac- cordance with Arctic Spas Owners Manual . (Pg 9) Have electrical power to Spa connected in accordance with Arctic Spas Owners Manual.

  • Page 88: Fill Spa With Water Power Up Spa And Set Water Temperature

    Onzen Owners Manual 1.11.2 Fill Spa With Water, Power Up Spa and Set Water Temperature The following steps provide guidance to help establish correct chemically balanced water. To help ensure chemicals dissolve appropriately it is good practice to first mix/dissolve the chemical in an uncontami- nated container of hot water before carefully adding to the spa water.

  • Page 89: Establishing Correct Water Chemistry

    Step 3. Mix Salt Crystals Dissolve 1/3 of the minimum recommended salt dosage in a 5 Gal- lon (20 litre) pail of hot water. Refer Arctic Spas – Onzen Salt Dosage Chart contained in this guide.
  • Page 90 2000 ppm 2500 ppm Note: The Arctic Spas Onzen Salt Chart in this guide provides the estimated impact of adding 1⁄2 lb (225 Grams) of salt to your spa. Note: For start up it is recommended to strive for the minimum salt dosage.

  • Page 91: Arctic Spas Onzen Salt Dose Guidance Table

    Onzen Owners Manual 1.11.4 Arctic Spas Onzen Salt Dose Guidance Table The following table identifies the salt quantity required for each Arctic spa model and estimated impact of adding half pound (225g) of salt. For start up it is recommended to strive for the minimum salt dosage. Once a Sodium Chloride reading has been taken and the minimum salt dosage achieved, it can be increased slightly to accommodate spa usage and bather load, if increasing the Onzen run time does not adequately increase the Chlorine Residual.

  • Page 92: Using Sodium Chloride Test Strips

    Onzen Owners Manual 1.11.5 Using Sodium Chloride Test Strips The following steps provide guidance to help ensure sodium chloride test strips are used correctly. Steps to Help Ensure Sodium Chloride Test Strips are Used Correctly Step 1. Take Water Sample Take a sample of water from the spa in a small cup (about 25mm / 1”...
  • Page 93 Maximum 2000 ppm 2500 ppm Note: The Arctic Spas Onzen Salt Chart in this guide provides the estimated impact of adding 1⁄2 lb (225 Grams) of salt to your spa. Add or dilute water as needed. · If Sodium Chloride reading is greater than the maximum level, add water.

  • Page 94: Program Filtration & Onzen Settings

    Onzen Owners Manual 1.11.6 Program Filtration & Onzen Settings The Onzen Chlorine Production (Onzen Cycle Duration) settings need to be programmed: The following steps provide guidance on how to program the Onzen system settings: Steps to help Set Filtration & Onzen Settings Step 1.
  • Page 95 Onzen Owners Manual Steps to help Set Filtration & Onzen Settings Continued Step 6. Filter Duration Press your Filter/Pump 5 button again. Your display will now show the settings for your Filter Duration. Step 7. Setting Filter Duration Use your arrow keys to select your Filter Duration in hours.

  • Page 96: Conducting A Sanitizer Production Test

    Onzen Owners Manual 1.11.7 Conducting a Sanitazer Production Test Is Sanitizer Being Produced and Delivered to Spa Water? This test requires: · The water temperature to be at least 80o F (27o C). · The Filter Cycle Duration to be set to 00. ·...
  • Page 97 Onzen Owners Manual Steps to help Set Filtration & Onzen Settings Continued Step 5. Software Revision The software revision will flash for 5 seconds. If any keys are pushed at this stage, you will need to re-start the test from step 1. * The pack will go through a purge cycle, turning on all pumps for 20 seconds.

  • Page 98: Sanitizer Readings

    Onzen Owners Manual 1.11.8 Sanitizer Readings The following provides guidance on the establishment and maintenance of sanitizer readings. Sanitizer Readings You should have sanitizer (Chlorine) readings within 24 hours. On Start-up, you can add one capful of Arctic Pure “Boost” to the spa water. Adding a capful of Arctic Pure Boost (Stabilized Chlorine) will establish an instant Free Chlorine level while the Onzen system is producing the residual.

  • Page 99: Onzen Cloudy Water Troubleshooting Flowchart

    Onzen Owners Manual 1.12 Onzen Cloudy Water Troubleshooting Flowchart 2000 ppm - 2500 ppm Add Arctic Pure X-it in accordance with the instructions on the bottle to force the FCL down. then adjust the Onzern Cycle Duration time setting to prevent over-chlorination on sec.

  • Page 100: Onzen Frequently Asked Questios

    Onzen Owners Manual 1.13 Onzen Frequently Asked Questions Onzen Questions Question 1: How do I know if the Onzen system is working? Conduct a “Sanitizer Production test” (Also known as a Smoke test). This procedure activates the Onzen System while de-activating the filtration pump so you can see the mist of gas bubbles produced by the Onzen System.
  • Page 101 Onzen Owners Manual Onzen Questions Continued Question 8: What should I do if the spa is not going to be in use or when I go on vacation? (please see FAQ #3) Question 9 Should I use Best Defence or another scale remover? It is recommended that calcium be removed from the water in advance rather than adding a scale remover after the fact.

  • Page 102: Arctic Spas Onzen Maintenance Schedule

    Onzen Owners Manual 1.14 Arctic Spas Onzen Maintenance Schedule The following table outlines the typical water maintenance program required for an Arctic Spa fitted with Onzen. To help ensure chemicals dissolve appropriately it is good practice to first mix/dissolve the chemical in an uncontaminated container of hot water before carefully adding to the spa water.
  • Page 103 Onzen Owners Manual Maintenance Low TA - Can be raised by adding Arctic Pure, Perfect Balance to spa water. High TA - Can be lowered by adding Arctic Pure, Adjust Down to spa water. Salt systems naturally drive pH levels to increase, strive to achieve a Low pH level 7.2. pH must not exceed 7.6. Low pH - Can be raised by adding Arctic Pure, Adjust Up to the spa water.

  • Page 104: Owners Manual - Bear Essential Class

    OWNERS MANUAL BEAR ESSENTIALS CLASS S PA S P E C I F I C AT I O N S Electrical Outside Heater Water Electrical Requirements Heights Requirements Dimensions (Watts) Capacity Weight Europe North America 93”x93” 39” NA / Euro 463 Gallons 765 Lbs 1 phase x 32Amp or 3 phase x...

  • Page 105: Keypad Installation

    bonding lugs Owners Manual - Bear Essential Class in.ye dimensions Front view Side view in.ye dimensions 16.55" (420 mm) Front view Side view 16.55" (420 mm) 10.75" (273 mm) 10.75" 2.38 " (273 mm) (60.3 mm) 2.88 " (73 mm) 2.38 "...

  • Page 106: Electrical Wiring

    Owners Manual - Bear Essential Class Bonding lug...
  • Page 107 Owners Manual - Bear Essential Class accessory wire must be moved. See wiring diagram for details.

  • Page 108: Heater Connections

    Owners Manual - Bear Essential Class and are fuse protected and are fuse protected and are fuse protected Note:To convert model to Note:To convert model to (common) accessory wire must be moved. See wiring (common) accessory wire Note:To convert model to diagram for details.

  • Page 109: Power-Up & Breaker Setting

    Owners Manual - Bear Essential Class Press and hold the Prog button until you access the breaker setting menu Press and hold the Prog (programming menu will button until you access the breaker setting menu (programming menu will Note: if the keypad in use does not have the Prog use the Light key instead.
  • Page 110 Owners Manual - Bear Essential Class Generic in.ye-3-V2 UL configuration Generic in.ye-3-V2 CE configuration Slot Slot Config Config K1-P K2-P K4-P K2-P K4-P K1-P SKU OUT H SKU OUT H OUT 4 OUT 5 OUT 2 OUT 5 OUT 2 OUT 4 K2-P K4-P...

  • Page 111: Keypad Overview

    Owners Manual - Bear Essential Class Keypad Overview * If single speed pump: press Pump key to turn pump on. Press Pump key again to turn pump off.
  • Page 112 Owners Manual - Bear Essential Class It is not recommended to set this to "0".
  • Page 113 Owners Manual - Bear Essential Class...

  • Page 114: Error Codes

    Owners Manual - Bear Essential Class...
  • Page 115 Owners Manual - Bear Essential Class Heater Heater...
  • Page 116 Owners Manual - Bear Essential Class...
  • Page 117 Owners Manual - Bear Essential Class...
  • Page 118 Owners Manual - Bear Essential Class Note: this line is dedicated Note: this line is dedicated technicians and dealers only. technicians and dealers only.

  • Page 119: Troubleshooting

    Owners Manual - Bear Essential Class Pump 1 Pump 1 Pump 1 Pump 1...
  • Page 120 Owners Manual - Bear Essential Class...
  • Page 121 Owners Manual - Bear Essential Class Pump 2 Blower Pump 2 Pump 2 Blower Blower Pump 2...
  • Page 122 Owners Manual - Bear Essential Class...
  • Page 123 Owners Manual - Bear Essential Class Pump 1 does not Work! Pump 1 does not Work!
  • Page 124 Owners Manual - Bear Essential Class...
  • Page 125 Owners Manual - Bear Essential Class...
  • Page 126 Owners Manual - Bear Essential Class...
  • Page 127 Owners Manual - Bear Essential Class Heater...
  • Page 128 Owners Manual - Bear Essential Class Keypad connector...

  • Page 129: How To Set The Clock, Filtration And Essentials Salt

    Owners Manual - Bear Essential Class...
  • Page 130 Owners Manual - Bear Essential Class...

  • Page 131: How To Set Low Level Programming On Inye Pack

    Owners Manual - Bear Essential Class How to Set Low Level Programming on INYE Pack To access Low Level programing Let go of the Pump 1 button To adjust he Low Level setting hold down Pump 1 button for when LL and a number shows up press and hold the up/down 25-30 seconds arrows until you get the setting...

  • Page 132: Specifications

    Owners Manual - Bear Essential Class...
  • Page 133 Owners Manual - Bear Essential Class...

  • Page 134: Warranty

    Arctic Spas® extends this limited warranty solely to the original customer of any Arctic self-contained spa insalled by an approved Arctic Spas Dealer, for 3 years of delivery date or 4 years from manufacture ship original purchaser of the spa.
  • Page 135 (including any damage to spa components caused by scale build up to due to poor water Arctic Spas® will not be liable for loss of use of the spa or other chemistry), ice in the spa, overheating the spa or spa water,...
  • Page 136 e ngi ne e red fo r t he wo r l d ’s h ars h e st c l i mate s ® # 20 180 8...

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