Limited Canadian Warranty; For Toshiba Brand Flat Panel Televisions - Toshiba Regza 42ZV650U Owner's Manual

Limited Canadian Warranty

for Toshiba Brand Flat Panel Televisions

Toshiba of Canada Limited ("TCL") makes the following limited
warranties to original consumers in Canada. THESE LIMITED
WARRANTIES EXTEND TO THE ORIGINAL CONSUMER
PURCHASER OR ANY PERSON RECEIVING THIS TOSHIBA
BRAND FLAT PANEL TELEVISION (the "TELEVISION(S)" or
"Television(s)") AS A GIFT FROM THE ORIGINAL CONSUMER
PURCHASER AND TO NO OTHER PURCHASER OR
TRANSFEREE.
TELEVISIONS PURCHASED IN CANADA, AND USED
ANYWHERE OUTSIDE OF CANADA INCLUDING, WITHOUT
LIMITATION, THE UNITED STATES AND MEXICO, ARE NOT
COVERED BY THESE WARRANTIES.
TELEVISIONS PURCHASED ANYWHERE OUTSIDE OF CANADA,
INCLUDING, WITHOUT LIMITATION, THE UNITED STATES AND
MEXICO, AND USED IN CANADA, ARE NOT COVERED BY
THESE WARRANTIES.
Limited One (1) Year Warranty on Parts and Labour
Subject to the more limited warranty if the Television is used for
any commercial or business purposes as set out below, TCL
warrants the Television and its parts against material defects in
materials or workmanship that result in the Television failing for a
period of one (1) year after the date of original retail purchase.
DURING THIS PERIOD, TCL WILL, AT TCL'S OPTION, REPAIR
OR REPLACE A DEFECTIVE PART WITH A NEW OR
REFURBISHED PART WITHOUT CHARGE TO YOU FOR PARTS
OR LABOUR.
(a) FOR TELEVISIONS 32 INCHES OR LESS: YOU MUST
DELIVER THE ENTIRE TELEVISION TO A TCL TELEVISION
AUTHORIZED SERVICE PROVIDER ("ASP"). YOU MUST PAY
FOR ALL TRANSPORTATION AND INSURANCE CHARGES
FOR THE TELEVISION TO AND FROM THE ASP.
(b) FOR TELEVISIONS OVER 32 INCHES: During this period, ASP
personnel will come to your home when warranty service is
required. Depending on the type of repair required, the service
will either be performed in your home or the Television will be
taken to an ASP for repair and returned to your home at no cost
to you. IN-HOME SERVICE ONLY APPLIES WITHIN 100
KILOMETERS OF AN ASP. IF YOU ARE NOT WITHIN 100
KILOMETERS OF AN ASP, YOU MUST DELIVER THE ENTIRE
TELEVISION TO AN ASP. YOU MUST PAY FOR ALL
TRANSPORTATION AND INSURANCE CHARGES FOR THE
TELEVISION TO AND FROM THE ASP.
Limited Warranty for Commercial Units
TCL warrants Televisions that are used for any commercial or
business purposes as follows: all parts are warranted against
material defects in materials or workmanship that result in the
Television failing for a period of ninety (90) days after the date of
original retail purchase. DURING THIS PERIOD, TCL WILL, AT
TCL'S OPTION, REPAIR OR REPLACE THE DEFECTIVE PART
WITH A NEW OR REFURBISHED PART WITHOUT CHARGE TO
YOU.
(c) FOR TELEVISIONS 32 INCHES OR LESS: YOU MUST
DELIVER THE ENTIRE TELEVISION TO AN ASP. YOU
MUST PAY FOR ALL TRANSPORTATION AND
INSURANCE CHARGES FOR THE TELEVISION TO AND
FROM THE ASP.
(d) FOR TELEVISIONS OVER 32 INCHES: During this period, ASP
personnel will come on-site when warranty service is required.
Depending on the type of repair required, the service will
either be performed on-site or the Television will be taken to an
ASP for repair and returned at no cost to you. ON-SITE
SERVICE ONLY APPLIES WITHIN 100 KILOMETERS OF AN
ASP. IF YOU ARE NOT WITHIN 100 KILOMETERS OF AN
ASP, YOU MUST DELIVER THE ENTIRE TELEVISION TO AN
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Chapter 9: Appendix
ASP. YOU MUST PAY FOR ALL TRANSPORTATION AND
INSURANCE CHARGES FOR THE TELEVISION TO AND
FROM THE ASP.
Rental Units
The warranty for Television rental units begins with the date of first
rental or thirty (30) days from the date of shipment to the rental
firm, whichever comes first.
Your Responsibility
THE ABOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING
CONDITIONS:
(1) You must provide your bill of sale or other proof of
purchase.
(2) All warranty servicing of this Television must be performed
by an ASP.
(3) The warranties from TCL are effective only if the Television
is (i) purchased as new and unopened from TCL or from
TCL's authorized distributors, dealers or resellers ("ADR's")
and (ii) located/operated in Canada.
(4) Labour charges for set installation, setup, adjustment of
customer controls, and installation or repair of antenna
systems are not covered by these warranties. Reception
problems caused by inadequate antenna systems are your
responsibility.
(5) Warranties extend only to material defects in materials or
workmanship as limited above, and do not extend to:
a. Service, repairs or replacement made necessary by
accident, misuse, abuse, moisture, liquids, dust, dirt,
neglect, accident, damage, 24/7 applications,
improper installation, improper operation, improper
cleaning, improper maintenance, normal wear and
tear, screen burn or image retention caused by
prolonged display of static images and/or phosphor
aging, or any other external cause or event, act or
omission outside the control of TCL, including fire,
theft, acts of God, alteration, power failures, power
surges or power shortages, lightning, other electrical
faults, or repairs, modifications or replacements by
persons other than those authorized by TCL to service
the Television;
b. Replacement of missing, discarded or lost parts, the
provision of retrofits, or preventive maintenance;
c. Repair of damage that is cosmetic only or does not
affect the Television functionality, such as wear and
tear, scratches and dents;
d. Service on Toshiba-branded accessory items (such
accessory items may be covered by their own
warranty);
e. Service on third party products or service made
necessary by use of incompatible third party products;
f. Service made necessary by the simultaneous use of
this Television and connected equipment;
g. Modifications to the Television not approved in writing
by TCL, and service made necessary by the use or
installation of non-Toshiba modifications to the
Television;
h. Service of a Television on which the TOSHIBA label or
logo, rating label or serial number have been defaced
or removed;
i. On-site service and repair of the Television; and
j. Damage to the Television caused by failure to follow
the specifications, User manuals or guides as to usage
and/or storage.