ShoreTel 110 Quick Reference

ShoreTel 110 IP Phone Quick Reference
PHONE OPERATION
Place Calls
Place a Call
Make a Conference Call
Use the Intercom
Redial Last Number
Dial Paging Extension
Answer Calls
Answer Call Waiting
Interact with Calls
Adjust Handset, Headset
Volume
Mute a Call
Place a Call On or Off Hold
Transfer a Call
VOICE MAIL
Log Into Main Menu
Log In from Another Extension
Note: For more information about voice mail features, please consult the Voice Mail Quick Reference.
ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333
lift handset + access code + number
Conference Conference
while in a call + + ext. +
Intercom
lift handset + + ext.
Redial
lift handset +
number provided by administrator
lift handset
Hold
Volume
to select
Mute
Hold
Transfer
+ ext. + hang up
Voice Mail
lift handset +
+ password + #
# # + ext. + password + #
OFFICE ANYWHERE CODES
Transfer a call
Conference a call
Hold a call
Hang up
Access other star codes
QUICK REFERENCE OF COMMON STAR CODES
Park a call
UnPark a call
Pick Up a Remote Extension
Pick Up the Night Bell
Use the Intercom
Barge In
Silent Monitor
Toggle the Hunt Group Status
Whisper Page
Change CHM and Forwarding
Change Extension Assignment
Unassign Extension Assignment
Assign Extension to External Number
TROUBLESHOOTING
View Phone Information
Reboot Your Phone
Note: For additional details on the information contained in this Quick Reference card, please
consult the IP 110 User Guide.
www.shoretel.com
+ destination +
* *
# #
+ destination +
* * * *
* *
# #
+ (star code from below)
* *
+ ext.
* 1 1
+ ext.
* 1 2
+ ext.
* 1
3
+ ext.
* 1
4
+ ext.
1
* 5
+ ext.
* 1 6
+ ext.
* 1 7
+ HG ext.
* 1 8
+ ext.
* 1
9
Voice Mail
+ password + +
# 2
7
Voice Mail
+ password + +
# 3 1
7
Voice Mail
+ password + +
# 3 2
7
Voice Mail
+ password + +
# 3 3
7
Mute
+ I-N-F-O + #
Mute
+ R-E-S-E-T + #