ShoreTel 110 Quick Reference

ShoreTel 110 IP Phone Quick Reference
PHONE OPERATION

Place Calls

Place a Call

Make a Conference Call

Use the Intercom

Redial Last Number

Dial Paging Extension

Answer Calls

Answer Call Waiting

Interact with Calls
Adjust Handset, Headset
Volume

Mute a Call

Place a Call On or Off Hold

Transfer a Call

VOICE MAIL

Log Into Main Menu

Log In from Another Extension
Note: For more information about voice mail features, please consult the Voice Mail Quick Reference.
ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333
PN 800-1035-02
lift handset + access code + number
Conference Conference
while in a call + + ext. +
Intercom
lift handset + + ext.
Redial
lift handset +
number provided by administrator
lift handset

Hold

Volume
to select
Mute
Hold
Transfer
+ ext. + hang up
Voice Mail
lift handset + #
+ password +
# # #
+ ext. + password +
OFFICE ANYWHERE CODES
Transfer a call
Conference a call
Hold a call
Hang up
Access other star codes
QUICK REFERENCE OF COMMON STAR CODES
Park a call
UnPark a call
Pick Up a Remote Extension
Pick Up the Night Bell
Use the Intercom
Barge In
Silent Monitor
Toggle the Hunt Group Status
Whisper Page
Change CHM and Forwarding
Change Extension Assignment
Unassign Extension Assignment
Assign Extension to External Number

TROUBLESHOOTING

View Phone Information
Reboot Your Phone
Note: For additional details on the information contained in this Quick Reference card, please
consult the IP 110 User Guide.
www.shoretel.com
* * + destination +
# #
* * + destination + * *
* *
# #
* *
+ (star code from below)
* 1 1
+ ext.
* 1 2
+ ext.
* 1
3 + ext.
* 1
4 + ext.
1
* 5 + ext.
* 1 6 + ext.
* 1 7 + ext.
* 1 8 + HG ext.
* 1 + ext.
9
Voice Mail
+ password + # + 2
7
Voice Mail
+ password + # + 3 1
7
Voice Mail
+ password + # + 3 2
7
Voice Mail
+ password + # + 3 3
7
Mute
#
+ I-N-F-O +
Mute
#
+ R-E-S-E-T +