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2
Click the Applications tab.
If a program has stopped responding, the words "not
responding" appear beside its name in the list.
3
Select the program you want to close, then click End
Task.
Closing the failed program should allow you to continue
working. If it does not, continue with step 4.
4
Close the remaining programs one by one by selecting
the program name, then End Task.
5
Click Start, Turn off computer.
The Turn off computer window appears.
6
Click Turn off.
The computer turns off.
Your program performs an illegal operation.
If you receive the message, "
," you should wait to see if it happens again. If it does,
operation
record the details of the message and consult the software
manufacturer.
To record the details:
1
Click the Details button and select the text the operating
system displays.
The Details button displays information that the software
manufacturer needs to help you solve your problem.
2
Press
clipboard.
3
Open Notepad (click Start, point to All Programs, then
point to Accessories and click Notepad).
4
Press
Notepad.
Problems that are easy to fix
and
simultaneously to copy the text to the
Ctrl
c
and
simultaneously to paste the details into
Ctrl
v
If Something Goes Wrong
Your program has performed an illegal
183
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