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Charge your Segway HT for a full 12 hours before the first use. > Do not let anyone power on your Segway HT e Series Segway HT or try to engage or disengage E-Stand, unless that person has completed training, provided by a Segway authorized trainer >...
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Segway LLC. Segway LLC has no control over the manner or methods used by that instructor to instruct you in the use of the Segway HT. Segway LLC is not liable for the acts or omissions of the instructor.
Page 4 of 106 Basic Rider Optimization Training for the Segway HT Table of Contents > Session 1 Course Overview ................6 Introduction..........................7 Agenda ............................8 Group Introductions........................9 Summary ............................ 9 > Session 2 Specifications, Components, Theory of Operation ....10 Introduction..........................
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Basic Rider Optimization Training for the Segway HT Page 5 of 106 > Session 5 Agility Track – Riding Skills ............62 Introduction..........................62 Objectives..........................62 Topics ............................62 Before You Ride ........................62 Agility Track ..........................63 Summary ..........................66 >...
You must be able to comply with all the instructions and warnings in this Workbook. Do not attempt to ride the Segway HT if you are ill or if, for any other reason, you cannot continually monitor your surroundings and the terrain, maintain your lateral (side-to-side) balance, step on and step off, and comply fully with the instructions and warnings in this Workbook.
5 min Total Time 15 min Introduction A strong entry is imperative – Ride in on the Segway HT. Know how you will introduce yourself and the course before you begin speaking. Say: Welcome to Basic Rider Optimization Training! >...
Basic Rider Optimization Training for the Segway HT The Segway HT operates with the same principles of operation that humans use to walk. It can go about as fast as a person can run. It can stop and start quickly on dry pavement. It can go up and down slopes.
Optimize your usage of the Segway HT in a controlled and responsible fashion. (Ride within your capabilities. Ride within the Segway HT’s capabilities.) > Recognize and adapt your riding technique to environments for which the Segway HT has been designed. (Anticipate and adapt to your environment.) >...
Note: Arrange all components on table for participants to see. If you have a chassis, lay in the Controller Board and BSA. Introduction In this session, you will learn the specifications for each Segway model. You will be shown the main components of the Segway HT, and then we will discuss how the Segway HT balances. Objectives Upon completion of this session the rider should be able to: >...
Page 11 of 106 Specifications Following are specifications for the i, p and e Series Segway HTs. The i Series is optimized for travels on or off the beaten path—on gravel, grass, bumpy trails or gentle slopes. It can travel longer distances and has greater stability than the p Series.
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Only experienced riders riding in optimum conditions will reach the optimum range distances stated above. Weight Limits for Riders and Cargo Segway sets weight limits primarily for rider safety, as well as to reduce risk of damage to the Segway HT. Dynamic Weight Limits To keep the Segway HT and rider upright, the Segway HT must always have enough power to be able to turn its wheels forward and backward.
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Workbook will not damage the Segway HT. Just like the dynamic weight limits, several factors affect the loads transmitted to the Segway HT: Skill level of the rider >...
Page 14 of 106 Basic Rider Optimization Training for the Segway HT Components of the Segway HT Steering Grip Fixed Steering Grip Key Port Display Bezel Handlebar Fixed Grip Handlebar Trim Display Mode Button Height Adjustment Collar Control Shaft Control Shaft Cord...
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Notes: The Mode Button is used to transition between Power Assist Mode and Balance Mode, (tap) and to turn off the Segway HT (hold down until you see a sleepy face – approximately 2 seconds.) The Display is designed to provide information in easy-to understand images for all languages.
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Page 16 of 106 Basic Rider Optimization Training for the Segway HT Notes: There are three types of Keys- each has a different top speed when riding forward: > Beginner Key (6mph /10 km/h) > Sidewalk Key (8 mph / 13 km/h) >...
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If one part of a motor fails, the other part continues to operate long enough to bring you safely to a stop. The Segway HT will perform a Safety Shutdown. You have approximately 10 seconds before the Segway HT powers off.
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Page 18 of 106 Basic Rider Optimization Training for the Segway HT Gearboxes Notes: The Gearboxes have a 25:1 gear ratio that allows the motors to spin at a higher, more efficient speed. Designed to withstand rugged commercial applications. Custom developed to be very quiet and integrate into the indoor environment.
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The tilt sensors check each other continuously. If you perform activities which result in jostling of the tilt sensors to a point at which the Segway HT is unable to assess whether or not it is balancing correctly, the Segway HT will activate the speed limiter and display the icon indicating reduced performance.
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Parking Stand (i Series only) Notes: There is no Parking Stand on the e or p Series Segway HTs – only on the i Series model. Remember: Using the Parking Stand should be the FIRST and LAST activity in the operational model.
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Ask some/all of the questions below to ensure retention/comprehension of the content. Feel free to throw in some of your own questions. 1. How do you turn off the Segway HT? 2. How do you change from Balance Mode to Power Assist Modes? 3.
Ask participants to stand, and move away from the table. Explain that, while stationary, their center of gravity is over their contact patches (feet). Describe contact patch as the part of you or the Segway HT that is in contact with the ground. Show how a larger contact patch is more stable than a smaller one by standing on your toes.
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Basic Rider Optimization Training for the Segway HT Page 23 of 106 Humans are unique because they The contact patch on balance dynamically. In order for a the Segway HT is the human to stay balanced while moving, part of the wheel that is...
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The rider uses the transient tilting to accelerate and decelerate. The rider causes acceleration by placing the center of gravity of the system (rider + Segway HT) forward or aft of the contact patch. The operator causes deceleration by moving the center of gravity opposite to the previous position with relation to the contact patch.
In contrast, the Segway HT does not dynamically stabilize laterally. Ask: “Does the Segway HT provide any lateral stability?” The answer is YES, but only statically. It doesn’t move side-to-side dynamically to maintain balance. The rider has to do that! (I usually push a chair over to illustrate how, statically, the chair was maintaining lateral stability just fine, but dynamically, it was not able to correct.
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Do not perform tricks or stunts. > Cross a road at designated crosswalks or signaled intersections. Do not jaywalk/ride. > Never take passengers on your Segway HT. It is designed for one rider at a time. Ask: “Who has a question?” Optional: >...
1 hour, 30 min Introduction In this session, riders will have their first experience on the Segway HT and learn to operate the Segway HT independently on flat ground. Additionally, they will be introduced to the sounds, icons and colors in the Display.
Turn the Segway HT 360° in its own footprint, both right and left > Ride the Segway HT around an oval maintaining speed control and executing gentle turns Upon completion of the Skills & Drills the rider should be able to: >...
When released from a stationary position while in Balance Mode > When entering Balance Mode If the Segway HT is in Balance Mode with no rider on, and is released from a stationary position:: The Segway HT will move approximately three feet, stick shake and i and p Series transition to Power Assist Mode.
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1. Adjust the Control Shaft height to a position between the rider’s waist and hips. Arms and legs should be slightly bent. 2. Instruct rider to stand to beside the Segway HT with feet clear of the Platform, and hold the Handlebar, to feel the Segway HT in Balance Mode.
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Explain that when the rider can find a position centered over the wheels, the Segway HT will remain stationary. 12. Step to the Steering Grip side of the Segway HT, and instruct the rider to move forward and backward at a controlled speed.
17. Instruct the rider to step down, off the Platform, as if stepping off a stair or steep ladder. Repeat all of above for next rider. Maintain a position of control at all times by walking beside the Segway HT within a bent-arm’s length of the Handlebar/Control Shaft.
Parking Stand to retract or deploy. Remember, your Parking Stand should NEVER be deployed when the power is on. Do not start the Segway HT or stand on it until the Parking Stand is retracted. Using the Keys Make contact between the metal pad on the key and the center contact and one outside contact.
Stepping On – e Series The e Series Segway HT has been designed for operators who need to carry cargo and who need to get on and off without turning off the Segway HT. These features are combined into a feature called the “...
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The e Series Segway HT has two operating functions while balancing: E-Stand and Ride. Ride E-Stand The operation of the e Series Segway HT is different from the i and p Series Segway HT in the following ways: > Stepping on - Entry to Balance Mode for riding >...
Segway HT. Leaning into the turn improves lateral stability. Loading and Unloading Cargo (e Series only) There are three bags on the e Series Segway HT. The recommended cargo loading for the bags is: Front Bag 10 lbs (4.5 kg) maximum Side Bags 30 lbs (13.6 kg) maximum per bag...
The rider should not steer to avoid an obstacle; instead, he should slow down, and then turn. Drill #1: Operational Model Parking stand retracted (i Series only) Set up Segway HTs in a line in an open space. Segway HTs should be off with Parking Stand deployed. Ask each participant to stand behind a Segway HT.
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Work your way down the line until each rider has had the opportunity to turn on their Segway HT in front of you – and you should guide them as to how to put the Segway HT into Balance Mode from Power Assist Mode (for this first time, particularly because some riders may need more help if they are riding an e Segway HT).
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> e Series - Step down with one foot. Then step down with the other while continuing to hold at least one grip or the Control Shaft gently. Don’t pull Segway HT toward you or push it away. Release Segway HT gently into E-Stand by guiding it into or very near it’s desired orientation.
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Segway HT, as this would not be safe. Ask riders to step off and put the Segway HT in Power Assist Mode. Tell riders that if the Segway HT is in Power Assist Mode for 60 seconds no input to the Steering Grip; the Segway HT will automatically shut off to save power.
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3. Do not exceed “end zone” line. 4. Reverse direction. This drill transitions riders into using their body weight to laterally stabilize Segway HTs. Focus on coaching riders to put weight on inside leg/foot – lean onto the turn, bend inside knee and inside arm, keep shoulders square.
3. Ride slowly and concentrate on technique, not speed. This drill is important in exposing riders to the width of the Segway HT’s wheelbase, so they can use good judgment in narrow places (doorways, sidewalks, between cars, in manufacturing plants).
Error Conditions During Startup If you attempt to power on your Segway HT, but the Segway HT detects a condition that precludes power on, one of the following icons will appear in the Display. (The system fault icons described on pages 45 may also appear.) All of these icons are red.
Reduced Performance Levels The following Display icon (note that the face is not smiling) will appear if the Segway HT is operating at reduced performance levels due to a temporary condition. These conditions include: riding up a...
When you receive notification of an empty Battery Pack condition, you should stop, step off, shut down and charge your Segway HT. If you fail to stop and step off of your Segway HT during an empty battery notification, then your Segway HT will perform a Safety Shutdown. (See a detailed description of Safety Shutdown in your Rider’s Guide or e Series manual.)
System Faults If the Segway HT detects a fault in the hardware of the Segway HT, one of the following icons (which are red and always displayed together with a wrench icon) will appear in the Display. The Segway HT cannot be used until the fault is cleared.
Basic Rider Optimization Training for the Segway HT Page 47 of 106 Now, break the group into two parts, if there are more than 6 participants. Ask the participants to go around the room counting off A – B – A – B – A – B, etc.
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Page 48 of 106 Basic Rider Optimization Training for the Segway HT Startup test being Power Assist Mode. Balance mode. Full Balance mode. Battery performed. Do not step Full Battery Packs. Do Battery Packs. OK to Packs at 20%. not step on.
Start the Segway HT with the key – not with the Mode Button. 3. How do you turn off the Segway HT? Turn off the Segway HT with the Mode Button. Hold it down for 2 seconds. Rider must be off the Platform before the 2 seconds begin.
45 min Introduction In this session, the riders will be introduced to the design features of the Segway HT. They will see examples of features being induced by the instructor. Class discussion will focus on appropriate responses to Segway HT alerts.
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• You must use good judgment! The Segway HT has a depth of utility that you will have to become adept at mastering, just like driving a car in heavy traffic. Say: “It’s easy to use, but nothing is obvious to the uninformed”...
Say: In case of a critical component malfunction, the Segway HT will perform a Safety Shutdown. Speed Limiter Like your body, the Segway HT has a top speed. The Segway HT’s top speed is limited by many conditions, including: >...
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Just like your feet with relation to your body, the Segway HT needs to be able to move its wheels beneath your body to stay balanced, even if the Segway HT has a low battery charge. If you are running on the grass and stumble on a root, your feet need to speed up to get back underneath you.
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Exceed the speed limit for a few seconds so they can see the effects. One way for the Segway HT to limit speed is to adjust the pitch of the Platform. By tilting the Platform backward, the Segway HT can inhibit forward acceleration by making it difficult for the rider to get his/her center of gravity in front of the contact patch.
Are there any pilots in here? One of the ways the Segway HT notifies you that you are at risk of falling is by shaking the Handlebar and making growling noises. This is called the Stick Shake Warning. The Stick Shake Warning will...
In cases where the HT is stationary, it is still possible to demand more torque than the Segway HT can produce. In this case, the Segway HT will stick shake to warn the operator it is at its limit. Some...
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7. Put the Segway HT into Balance Mode again. 8. Do not step on. 9. Move the Segway HT very slowly to show the speed at which it will NOT give the Stick Shake Warning. 10. Show the proper way to use riderless Balance Mode to pull the Segway HT up stairs or guide it down stairs.
Display, the Segway HT’s speed will be limited, and the Segway HT will beep. You should come to a controlled stop and safely step off of the Segway HT prior to commencement of the Safety Shutdown. The red unhappy face icon will be shown in the Display.
A person slips when stepping on ice or other slippery surfaces because the person loses traction— the person’s shoe does not grip the surface. The Segway HT can slip in the same way. If a tire loses traction, then the Segway HT cannot move to stay upright and the rider could fall. To be safe, you must avoid slippery surfaces, such as ice, wet floors, wet grass, or any other surface that you might slip on if you were running.
A person is more likely to slip walking up or down a steep slope because he needs more traction. In the same way, if you ride your Segway HT up or down a steep slope, you are more likely to lose traction and fall.
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7. What safety mechanism does the Rider Detection perform? It attempts to stop the Segway HT from moving with no rider on. On an i or p Series, this takes much longer if released at speed, than from a stationary position. On an e Series, this function is overridden by the E-Stand function.
I know that I don’t know the Segway HT’s capabilities and limitations. I know that I don’t know how I will handle a slippery surface. I know I don’t know how the Segway HT will perform on a steep incline.”...
For an i and p Series model, you can drive to the curb, leave the Segway HT in Balance Mode, and pull it over the curb from the front of the Segway HT, but be aware that if you exceed speed or distance, the Segway HT will give the Stick Shake Warning and/or transition to Power Assist Mode.
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Stand to the side the first few times you use Power Assist Mode, to get the feel of the Steering Grip. > Always have the Segway HT’s weight below you, so if you stumble, the Segway HT will not fall onto you. >...
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Avoid steep slopes. A person is more likely to slip walking up or down a steep slope because he needs more traction. In the same way, if you ride your Segway HT up or down a steep slope, you are more likely to lose traction and fall.
Reinforce the need to go through curb cuts squarely and with caution, and NOT to stop in a hole, and then attempt to start moving again. If you stop in a hole, to be safe, you must get off the Segway HT and pull it out of the hole onto flat ground before continuing to ride.
> Summary Segway HT Maintenance Segway Customer Operations can answer your questions about your Segway HT via the Web, email, or phone. If you have a question about parts or replacement procedures, please contact us using the information below: Hours of Support Operation...
Cleaning and Exposure to Water All parts of the Segway HT can be cleaned with soap and water and a soft cloth. the Segway HT is designed to withstand brief exposure to water, but not submersion. Avoid submerging the Battery Packs or Platform.
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WARNING! Unplug and disconnect your Segway HT from AC power before removing or installing Battery Packs. It is hazardous to work on any part of your Segway HT when it is plugged into AC power. You risk serious bodily injury from electric shock as well as damage to your Segway HT.
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Even if you do not intend to immediately use your new Segway HT, you should still charge the Battery Packs for at least 12 hours as soon as possible. You should always plug your Segway HT into AC power when it is not in use. Otherwise, the Battery Packs could fully discharge over time, causing them permanent damage.
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The Segway HT will display intermediate battery charge levels using flashing segments (e.g., a battery at approximately 90 percent will display a flashing top bar). If the battery charge level is very low, the Segway HT will notify you of a pending empty battery condition prior to initiating Safety Shutdown (see page 58).
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Operations at www.segway.com or call 1-866-4SEGWAY (1-866-473-4929). In Hot Conditions, You Can Improve Charging By: > Moving the Segway HT or off board charging unit out of the sun, or off of hot asphalt. (Into an air- conditioned environment is best!) >...
Before using these parts replacement instructions, the user must check for such updates. If a user is in doubt as to how to proceed with any replacement of a part on a Segway product, the user should contact Segway Customer Support at www.segway.com or 1-866-4SEGWAY (1-866-473-4929) with any questions.
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4. Do not attempt to repair any stripped or damaged screw hole. Instead, replace the part. 5. Insert fasteners slowly and carefully. Do not cross-thread or over-tighten fasteners. Tighten only to the prescribed torque. If a fastener is cross-threaded, call Segway Customer Operations at 1- 866-4SEGWAY.
Use care when handling Battery Packs. If you are transporting your Segway HT, be sure to protect the Battery Packs to avoid damage Tip the Segway HT to expose the bottom of the during shipment. chassis and Inspect Battery Pack gaskets (foam rubber 1.
Segway HT onto its side. > Tip the Segway HT onto its side so that the Tire/Wheel Assembly to be replaced faces up 2. Strike down on the outside edge of the tire with a rubber mallet to unseat the wheel hub taper.
Before you begin: Make sure Segway HT is shut down and not plugged into an AC outlet. If Segway HT is an e Series, you must first remove lower cargo bags and structure. Directions: 1. Lift Mat off Platform. For i and e Series models only, pull both “ears”...
HT onto its side. Installations Instructions > Tip the Segway HT onto its side so that the (Note: Replace any fasteners you remove fender to be replaced faces up when performing this installation with the new...
16mm socket wrench, alcohol wipes, plastic or rubber mallet, torque wrench Before you begin: Replace any fasteners you remove when Tip the Segway HT onto its side so that the outside performing this installation with the new of the left wheel lays flat against a clean smooth fasteners included in the replacement kit surface.
You may wish to disconnect the Handlebar/ Control Shaft from the Control Shaft Base. This may make it easier to transport the Segway HT. To remove the Handlebar/Control Shaft Assembly, follow the procedure described in the previous steps 1 through 5. The Handlebar/ Control Shaft is then disconnected from the Control Shaft Base.
Basic Rider Optimization Training for the Segway HT Page 81 of 106 Replacing the Fixed Grip Tools Required: 5.0mm hex wrench, torque wrench Before you begin: > Make sure Segway HT is shut down and not plugged into an AC outlet.
Page 82 of 106 Basic Rider Optimization Training for the Segway HT Replacing the Steering Grip Tools Required: 5.0mm hex wrench, torque wrench Before you begin: > Make sure Segway HT is shut down and not plugged into an AC outlet.
Before you begin: 5. Press the Charge Port Cover onto the AC power receptacle until it snaps into place. Make sure Segway HT is shut down and the (You may need to squeeze the left and AC power cord is removed.
Page 84 of 106 Basic Rider Optimization Training for the Segway HT Replacing the Control Shaft Clamp Tools Required: 4.0mm hex wrench, torque wrench The two rubber wedges found in the Control Shaft Base (CSB) hold the Control Shaft in place.
Basic Rider Optimization Training for the Segway HT Page 85 of 106 Installing an Upper Frame and Bag Cargo Structure Tools Required: 2.5mm and 4mm hex wrenches, torque wrench 4. Install the clamp on the control shaft just Before you begin: above the height adjustment collar with the >...
Segway HT, with each placing a hand on the Control Shaft (under the Height Adjustment Collar) and a hand under the Platform. Lift with your legs, not your back. Never lift the Segway HT by its tires, fenders, or wheels because your hand could become caught between the tire and the fender, resulting in injury.
Page 87 of 106 Summary Review these processes in preparation for the Operation and Maintenance Assessment exercise. > Bring the Segway HT to an open area using Power Assist Mode > Note the Battery Pack Charge level. > Check the Control Shaft for tightness/rotation and tighten Control Shaft Clamp bolt if necessary.
Total Time 30 min Introduction In this session, you will learn how to introduce a new rider to the Segway HT by allowing him/her to experience its operation by a guided ride. Objectives Upon completion of this session the participant (the “Guide”) should be able to: >...
> Show power assist. Begin next ride. Guiding a Ride Always dismount the Segway HT, turn it off, and turn it back on with a Beginner Key prior to giving a guided ride. Guide Tips: > Hold the Handlebar firmly and brace yourself every time the rider steps on or off the Segway HT.
Grips keeps the rider safely on the Segway HT while the Guide stabilizes the Segway HT. Tip: If you have a rider who oscillates, you can request that he step down off the Segway HT completely, and then step on again. Some Guides have found that the second time on the Segway HT, the rider does not oscillate.
> Keep pace with the rider at all times. It is not necessary to actually be touching the Control Shaft or Handlebar every second, but the Guide needs to be able to quickly grasp the Segway HT and stop it.
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Platform until expressly instructed. The Guide can position himself in front of or beside the Segway HT but MUST have a firm grip on the Handlebar or Control Shaft. 1. Explain the Segway HT parts 2.
It is common for the rider to oscillate. If this happens, do the following: > Ask the rider to try to relax and concentrate on standing still, as you hold the Segway HT still. > Ask the rider to look ahead if s/he is looking down >...
Review Goals Being aware of, anticipating, and responding correctly to the environment, your own capabilities and limitations, and those of the Segway HT will enable you to ride in a safe and responsible manner. > Operate the Segway HT in a controlled and responsible fashion.
Page 96 of 106 Basic Rider Optimization Training for the Segway HT > Session 9 Written and Riding Assessments Who. Split class into two groups, and then reconvene for review of Written Assessment. What. Half the class will perform the agility track assessment, while the other half completes the written assessment.
Power is on. Balancing mechanism is enabled. Use Steering Grip to turn right and left. OK to step on and ride. 5. Which of the following displays indicates that the Segway HT is shutting down: 6. Indications that the Segway HT is in Balance Mode are: Green smiling face, wheels move when you move the Handlebar b.
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Page 98 of 106 Basic Rider Optimization Training for the Segway HT 7. The following alerts occur when a rider is on the Segway HT, and the Battery Packs reach full depletion: The display flashes orange and the Segway HT stick shakes b.
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Position your center of gravity over the contact patch on the tires Position your center of gravity over the front Rider Detect Sensors d. Step off the Segway HT, because it is impossible to remain stationary on a hill Instructor Guide and Participant Workbook Rev 3.5i - January 2004...
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The Segway HT slowed itself down because there were traction issues d. The Segway HT was still plugged in 24. If you are in a building with an elevator, and you want to ride your Segway to the bottom floor, you should:...
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Keep Segway HT in Balance Mode, stand below, guide up stairs d. Ride the Segway HT up the stairs 34. After you plug in your Segway HT, it is important to see if the Segway HT is receiving a charge by looking at the: Display on the Handlebar b.
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Page 102 of 106 Basic Rider Optimization Training for the Segway HT 37. If the Segway HT is trying to communicate a safety critical message, the rider would expect to: Hear the message b. Feel the message See the message d.
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Control Shaft, and then tightening the Height Adjustment Collar. 50. To remove a Battery Pack ________(5), tip the Segway HT to provide access beneath the Platform, unfasten the four 3mm screws, and slide the Battery Pack straight off the chassis.
Instructor Guidelines for Riding Assessment > Instruct the participants to choose a helmet and a Segway HT, and meet you at the agility track. > Assess each rider as s/he negotiates the agility track. (It is OK to direct them through the course, but don’t coach them on riding skills.)
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