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If the computer is able to read the CD, a conflict probably exists with one of the devices that was installed on
your computer. You need to resolve this device driver conflict. Check the configuration jumper settings for the
other devices or refer to your device documentation. To contact your hard disk drive manufacturer, see Hard
Disk Drive Manufacturers for more information.
If you are unable to access the CD, you might have a hardware problem. If the CD-ROM drive still does not
read the data CD, the CD-ROM drive might be defective. Go to Help and Service Information.
The CD cannot be read.
Consider the following actions:
- The CD might be dirty; clean it as described in Caring for a CD.
- The CD might be defective; try another CD.
- The CD is not ISO-9660 or High Sierra Group (HSG) compatible.
- Check with your place of purchase.
There is no sound from the CD.
Consider the following actions:
- Check that you are using an audio CD and not a data CD.
- Adjust the volume control on the drive. See Front View of the Drive if headphones are connected to the front
of the drive.
- Adjust the sound-adapter volume control. See the documentation that comes with your sound adapter and
audio-CD player
program.
- Turn off the computer, unplug the cables from the power outlets for your computer and all attached devices,
and remove the
computer cover. Check that the audio-signal cable connects the CD-ROM drive with the sound adapter.
You receive a common error message.
These are actions for some common error messages:
CDR-103
The CD in the CD-ROM drive is not a High Sierra or ISO 9660 format. The CD-ROM drive
does not support this format.
CDR-101
The "not ready reading the drive" situation occurs if you try to access the CD-ROM drive
before the drive is ready. The busy indicator comes on when you attempt to access the
drive after loading a CD into the CD tray. Wait until the busy indicator is no longer lit before
attempting to access the drive. The connectors on the audio cables provided do not fit the
connector on your sound adapter. Some sound adapters might require a special cable. See
the documentation that comes with your sound adapter.
You might have to separately purchase an audio cable for the CD-ROM drive. The audio-
out connector on the CD-ROM drive requires a MPC-2 compliant Molex 70066-G connector.
(Refer to Back View of the Drive to locate the audio connector.) If you are using an IBM
computer or IBM sound adapter, refer to Help and Service Information for assistance.
Diagnostics:
To help you solve CD-ROM drive problems, the IBM 32X-12X Internal IDE CD-ROM Drive Option Diskette
contains a general
purpose diagnostic program. You must successfully load the CD-ROM drive device drivers before starting the
diagnostics. The program can be run only from a real DOS prompt. You cannot run the diagnostic program in
a DOS session under OS/2, or in DOS under Windows or Windows 95.
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