Storage Of Biosensors; Neurometrix, Inc. Limited One Year Warranty - NeuroMetrix NC-stat DPNCheck User Manual

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NC-stat DPNCheck Device User Manual

4.4 Storage of Biosensors

NC-stat DPNCheck biosensors are single-use, non-sterile devices. They should be stored lying flat at
room temperature in a dry location. Storage temperature should not fall below -22° F (-30° C) or exceed
140° F (60° C). The package should only be opened immediately prior to use. The biosensors should not
be used after the expiration date shown on the package.

4.5 NeuroMetrix, Inc. Limited One Year Warranty

NeuroMetrix, Inc. manufactures its hardware products from new components in accordance with
industry standard practices. NeuroMetrix warrants the NC-stat DPNCheck device to be free from defects
in materials and workmanship. The warranty term is one year beginning on the date of invoice, as
described in the following text.
Damage due to shipping the products is covered under this warranty. Otherwise, this warranty does not
cover damage due to external causes, including accident, abuse, misuse, problems with electrical power,
servicing not authorized by NeuroMetrix, Inc., usage not in accordance with product instructions, failure
to perform required preventive maintenance, and problems caused by use of parts and components not
supplied by NeuroMetrix, Inc.
This warranty does not cover any items that are in one or more of the following categories: software,
external devices (except as specifically noted) or accessories or parts added to a NeuroMetrix device
through authorized NeuroMetrix service centers.
NeuroMetrix, Inc., will repair or replace products covered under this limited warranty that are returned
to NeuroMetrix's facility or an authorized NeuroMetrix representative. To request warranty service, you
must call the NeuroMetrix Customer Service at (888) 786-7287 or call an authorized technical support
representative within the warranty period. NeuroMetrix will issue a Return Material Authorization
(RMA) Number. The product must be shipped to NeuroMetrix in the original or equivalent packaging,
with prepaid shipping charges, and insured against loss or damage during shipment. NeuroMetrix will
ship the repaired or replacement units to the originator (freight prepaid) to addresses within the US or
Canada. Shipments to other locations will be made freight collect.
All parts removed from repaired products will become the property of NeuroMetrix, Inc. If NeuroMetrix
repairs or replaces a product, the original warranty is not extended.
NEUROMETRIX, INC. MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS
WARRANTY STATEMENT. NEUROMETRIX DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OR
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS) DO
NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT
APPLY TO YOU.
NEUROMETRIX'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO
REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. THESE WARRANTIES GIVE
YOU SPECIFIC LEGAL RIGHTS IN ADDITION TO OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
©2021 NeuroMetrix, Inc. All Rights Reserved. PN2203282 Rev N