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CHAPTER TWO: SETUP
2.1 Package Contents
Prior to use, the package should be inspected to ensure that all of the following components are
included and undamaged.
STANDARD COMPONENTS:
•
NC-stat DPNCheck device
•
3V Lithium Battery
•
USB Cable
2.2 Reporting Damage
If any of the components appear to be damaged, or if the
described in this manual, contact NeuroMetrix immediately. Within the USA, customers should contact
NeuroMetrix Customer Service:
Phone: (888) 786-7287
Fax: (781) 663-3820
E-mail: customerservice@neurometrix.com
International customers should contact the nearest authorized NeuroMetrix representative. If the
shipping container is damaged, customers should also notify the shipping carrier.
2.3 Battery Installation
The NC-stat DPNCheck device uses a standard 3V Lithium Ion Battery (Type CR123A).
1. Remove the battery cover on the backside of the device.
2. Insert the battery. Check the battery symbol inside the device to ensure proper orientation of
positive and negative contacts.
3. Replace the cover.
2.4 Registration
In order to activate your warranty, receive software updates, and use various optional reporting and
data management services, you must register your device with NeuroMetrix. Call NeuroMetrix Customer
Service (888) 786-7287 to register the device's serial number. The serial number is an 8 digit number
(e.g., 11110001) found inside the battery compartment.
4
NC-stat DPNCheck Device User Manual
NC-stat DPNCheck device
©2021 NeuroMetrix, Inc. All Rights Reserved. PN2203282 Rev N
fails to operate as
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