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Summary of Contents for NeuroMetrix Quell
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Page 1: User Manual
Wearable Pain Relief Technology User Manual © 2015 NeuroMetrix, Inc. -
Page 2: Table Of Contents
Contents Chapter 1: Pain Relief with Quell 20 APPENDIX A: Indicator Lights Introduction APPENDIX B: Troubleshooting What You Should Have Received Device Components APPENDIX C: Frequently Asked Questions Chapter 2: Getting Started APPENDIX D: Alternate Placement Sites Chapter 3: Device Basics... -
Page 3: Chapter 1: Pain Relief With Quell
APPENDIX C gives answers to frequently asked questions. If you have any questions about how to use Quell please call Quell Customer Service at 1-800-204-6577. Quell... -
Page 4: What You Should Have Received
Quick Start Guide Quick Start Guide Although the Quell App is not required for the use of the device, it Although the Quell App is not required for the use of the device, it greatly enhances its functionality. Download it by searching for “Quell greatly enhances its functionality. -
Page 5: Device Components
< Contents | Chapter 1: Pain Relief with Quell Device Components Indicator lights Push button Adjustable sports band Micro-USB port Two electrode (not seen in image, port is on bottom of device) connector snaps Quell User Manual Quell Customer Service 1-800-204-6577... -
Page 6: Chapter 2: Getting Started
Contents | Chapter 2: Getting Started Chapter 2 Getting Started The following instructions will help you start using Quell. For additional details, please review Chapters 3-8. www.QuellRelief.com/user These instructions are also available in video format at: you can call Customer Service with any questions at 1-800-204-6577. - Page 7 60 minute break between sessions. Sessions will • Change the electrode continue until the device is removed from the leg. every 2 weeks. 60 minutes 60 minutes 60 minutes 60 minutes Therapy Break Therapy Break Quell User Manual Quell Customer Service 1-800-204-6577 ™...
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Page 8: Chapter 3: Device Basics
1 white indicator light flashes, battery has enough charge for one therapy session. If the orange light flashes, reconnect the USB cable and continue charging. Do not use your device with the USB cable connected. Quell User Manual Quell Customer Service 1-800-204-6577 ™... -
Page 9: Attaching Electrode
You should reseal the pouch if it contains an electrode. To attach an electrode, snap the electrode into the two connectors as shown below. Only use Quell electrodes manufactured by NeuroMetrix, Inc. 1. Slide device into band pouch with lights facing up. -
Page 10: Device Placement
If the pads are only partially on the skin, then the stimulation may feel uncomfortable. The band was designed to stretch and fit most legs. If you can’t get it to fit, contact Customer Service. Quell User Manual Quell Customer Service 1-800-204-6577 ™... -
Page 11: Chapter 4: Calibration
When the lights go off, calibration is complete. If you need to halt the calibration process at any point just click the button 4 times in sequence. Device is calibrated for a single person and should not be shared. Quell User Manual Quell Customer Service 1-800-204-6577 ™... -
Page 12: Chapter 5: Pain Therapy
You swim with the device on your leg. should also check the battery to ensure it has an adequate charge. Place the device on your leg as described in Chapter 3. Quell User Manual Quell Customer Service 1-800-204-6577 ™... -
Page 13: Adjusting Intensity During Therapy Session
Air-out skin after wearing several hours or Maximum pain relief will be obtained at the overnight; device will pulse on and off for 1 minute highest intensity that is also comfortable. as a reminder. Quell User Manual Quell Customer Service 1-800-204-6577 ™... -
Page 14: Chapter 6: Overnight Therapy
Chapter 6 Overnight Therapy You may use Quell at bedtime and throughout the night. Before going to sleep, make sure the device is placed securely and comfortably around your leg. Start a therapy session by briefly clicking the button. This first therapy session will stimulate at your regular intensity level. -
Page 15: Chapter 7: Electrodes
The electrode should be replaced prior to two weeks if stimulation becomes painful despite positioning the device so that the entire electrode is making smooth contact with the skin. You can order electrodes at www.quellrelief.com/replace. Quell User Manual Quell Customer Service 1-800-204-6577 ™... -
Page 16: Chapter 8: Skin Care
There are some simple things you can do to take care of your skin while using Quell. Never use the device on open wounds or rashes or over swollen, red, infected, or inflamed skin. -
Page 17: Chapter 9: Using The Mobile App
Download the App Install the App and Connect to Your Quell Device The Quell App is optional and not required for the use of the device. From your mobile device After downloading the app, tap the Quell icon on search for “Quell Relief” by NeuroMetrix, Inc. and your mobile device to start the app. - Page 18 Chapter 9: Using the Mobile App Using the App Time to Calibrate Your Device This message will appear if your Quell device has not yet been calibrated. Refer to the Quick Start Guide that came with your device. Dashboard Screen...
- Page 19 • Pairing You can use this menu to un-pair your mobile device from your Quell device. You use this if you want to pair your mobile device with a different Quell device. Tap the red button to un-pair.
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Page 20: Chapter 10: Maintenance, Safety, And Service
Cleaning Device not supplied by NeuroMetrix. This warranty does not apply to any product repaired or altered by Use a damp cloth moistened to clean the exterior anyone other than NeuroMetrix or an authorized of the device. -
Page 21: Appendix A: Indicator Lights
2, 3, or 4 White Lights The number of illuminated white lights correspond to the level of battery charge. The higher the number the closer it is to being fully charged 5 White Lights Fully Charged battery Quell User Manual Quell Customer Service 1-800-204-6577 ™... -
Page 22: Appendix B: Troubleshooting
What should I do if I get leg cramps under sensation. Either increase the intensity by clicking the device? and holding the button or calibrate the device again. You should lower the intensity by briefly clicking the button. Repeat as needed. Quell User Manual Quell Customer Service 1-800-204-6577 ™... - Page 23 Skin irritation may occur. The skin should be aired-out after wearing for 4 hours and after overnight use by removing the device and electrode from the leg. Consider using skin moisturizer if your skin is dry. Quell User Manual Quell Customer Service 1-800-204-6577 ™...
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Page 24: Appendix C: Frequently Asked Questions
Do I need to recalibrate when I switch legs? device settings overnight. Do I need to set up Quell differently for sleep use? If I have foot pain, should I position the device No, but there are 3 sleep setting options (see closer to my foot? Chapter 6). -
Page 25: Appendix D: Alternate Placement Sites
APPENDIX D Alternate Placement Sites If your Quell device cannot be placed at its usual location just below the knee, such as due to a wound or skin irritation, then it may be positioned at one of the following alternate sites:... -
Page 26: Appendix E: Automatic Restart
Note that automatic restart must be on in order to use and change the overnight settings (described in Chapter 6). Automatic restart is now on Quell User Manual Quell Customer Service 1-800-204-6577 ™... -
Page 27: Appendix F: Technical Specifications
Mylar substrate, silver electrode pads Number of Electrodes 2, outer electrode area 28 cm , inner electrode area 33 cm Connector Medical snap (male) Dimensions 0.2 cm x 5.3 cm x 28.3 cm (exterior) Quell User Manual Quell Customer Service 1-800-204-6577 ™... - Page 28 Guidance Documents & Standards Draft Guidance for Industry and Staff: Class II Special Control Guidance Document: Transcutaneous Electrical Nerve Stimulator for Pain Relief (April 5, 2010) IEC 60601-1, IEC 60601-1-2, IEC 60601-1-6, IEC 62304 Quell User Manual Quell Customer Service 1-800-204-6577 ™...
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Page 29: Appendix G: Precautions & Warnings
Indications • The long-term effects of electrical stimulation are unknown. Quell is intended for use as a transcutaneous • Since the effects of stimulation of the brain electrical nerve stimulation device for the are unknown, stimulation should not be applied... -
Page 30: Adverse Reactions
• Do not apply stimulation over open wounds or rashes, or over swollen, red, infected, or inflamed areas or skin eruptions (e.g., phlebitis, thrombophlebitis, varicose veins). • Do not apply stimulation over, or in proximity to, cancerous lesions. Quell User Manual Quell Customer Service 1-800-204-6577 ™... -
Page 31: Appendix H: Symbols
Contents | APPENDIX H: Symbols APPENDIX H Symbols User Manual/device labeling Type BF Applied Part WEEE (Waste Electronic and Electrical Equipment) symbol in accordance with council directive 2002/96/EC Abbreviation for model number Quell User Manual Quell Customer Service 1-800-204-6577 ™... -
Page 32: Appendix I: Electromagnetic Compatibility Declaration
Compliance Electromagnetic environment – guidance RF emissions; Group 1 Quell uses RF energy only for its internal function. Its CISPR 11 RF emissions are very low and are not likely to cause any interference in nearby electronic equipment. RF emissions;... -
Page 33: Appendix J: Fcc And Ic
This transmitter meets both portable and mobile limits as demonstrated in the RF Exposure Analysis. The Bluegiga BLE Bluetooth Module contains Transmitter Module: FCC ID: QOQBLE113 IC: 5123A-BGTBLE113 Quell User Manual Quell Customer Service 1-800-204-6577 ™... -
Page 34: Appendix K: Bluetooth
While all sensitive data transmission is encrypted, Bluetooth functionality can be turned off for increased privacy. If Bluetooth is disabled, then the Quell Relief App will not function, but all other functions of the Quell device will operate normally. To turn off Bluetooth: 1. - Page 35 1000 Winter Street Waltham, MA 02451 Quell User Guide (800) 204-6577 ©2015 NeuroMetrix, Inc. www.QuellRelief.com All Rights Reserved. PN2204111 Rev. A...
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