11. Troubleshooting & maintenance
Problems
Output image with white noise.
No output image when switching.
POWER indicator doesn't work or
no respond to any operation.
Cannot control the device by
control device (e. g. a PC) through
RS232 port.
Note:
If the problem still remaining after following the above troubleshooting steps, please contact your
local dealer or distributor for further assistance.
12. CE Declaration of Conformity
Note:
The current commissioning and operating instructions can be downloaded from our website:
https://shop.kindermann.de/erp/webshop/navigationPath/5778000150.html
The currently valid CE declaration can be viewed and downloaded at the following URL:
https://shop.kindermann.de/erp/KCO/avs/5/5778/5778000150/12_Zertifizierungen/CE5778000150.pdf
Potential causes
Bad quality of the connecting cable
Fail or loose connection
No signal at the input
Fail or loose connection
No power
Wrong RS232 communication
parameters
Wrong pin assignment
Solutions
Try another high quality cable.
Make sure the connection is good.
Check the device whether the output
is active.
Make sure the connection is good.
Make sure the socket is powered
and the power supply is connected.
Type in correct RS232 communication
parameters.
Please modify the cable or use
gender changers.
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