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MODELS:
NATURAL GAS
CFL-18NG-C
CFL-24NG-C
CFL-30NG-C
CFL-24NG-IPI
• Important operating
a n d m a i n t e n a n c e
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• What to do if you smell gas
- Do not try to light any appliance.
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from a
neighbor's phone. Follow the gas suppli-
er's instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
In the Commonwealth of Massachusetts:
• Installation must be performed by a licensed plumber
or gas fitter.
• The chimney flue damper, when used with gas logs,
will be welded open or completely removed.
• A CO detector shall be installed in the room where the
appliance is installed.
PROPANE
CFL-18LP-C
CFL-24LP-C
CFL-30LP-C
CFL-24LP-IPI
CAUTION
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI, • 526-910 Rev. V • 2/21
Owner's Manual
Installation and Operation
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other flammable
materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
Installation and service of this
appliance should be performed
by qualified personnel. Hearth &
Home Technologies recommends
NFI certified professionals.
Note: The use of a thermostat is prohibited in vented log
installations.
WARNING: This product and the fuels used to
operate this product (liquid propane or natural
gas), and the products of combustion of such fuels, can
expose you to chemicals including benzene, which is
known to the State of California to cause cancer and
reproductive harm. For more information go to: www.
P65Warnings.ca.gov.
1

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Summary of Contents for Hearth & Home CFL-18NG-C

  • Page 1 Owner’s Manual Installation and Operation MODELS: NATURAL GAS PROPANE CFL-18NG-C CFL-18LP-C CFL-24NG-C CFL-24LP-C CFL-30NG-C CFL-30LP-C CFL-24NG-IPI CFL-24LP-IPI CAUTION DO NOT DISCARD THIS MANUAL • Important operating • Read, understand and follow • Leave this manual with a n d m a i n t e n a n c e...
  • Page 2 Read this manual before installing or operating this appliance. Please retain this owner’s manual for future reference. Congratulations Congratulations on selecting a Hearth & Home Technologies This owner’s manual should be retained for future gas fireplace, an elegant and clean alternative to wood reference. We suggest that you keep it with your other important documents and product manuals. burning fireplaces. The gas fireplace you have selected is designed to provide the utmost in safety, reliability, and The information contained in this owner’s manual, unless efficiency. noted otherwise, applies to all models and gas control systems.
  • Page 3: Table Of Contents

    Table of Contents 1 Introduction A. Appliance Certification ......4 B. BTU Specifications ....... 6 C. High Altitude Installation .
  • Page 4: Introduction

    Introduction A. Appliance Certification This log set is to be installed only in a solid-fuel burning fireplace with a working flue and one constructed of non- combustible material. The minimum permanent vent open- ing provided by the fireplace chimney damper to vent the MODELS: CFL-18NG/LP-C, CFL-24NG/LP-C, flue products must not be less than 51 square inches (328 CFL-30NG/LP-C, CFL-24NG/LP-IPI ). The chimney damper MUST be fixed in a manner to LABORATORY: Underwriters Laboratories, Inc. (UL) maintain the minimum permanent vent opening. This may TYPE: Decorative Gas Appliances for Installation in be accomplished by fastening the damper stop clamp pro- Solid-Fuel Burning Fireplaces vided to the edge of the damper to prevent its closing. STANDARD: ANSI Z21.60b-2004 CSA 2.26b-2004 The installation, including provisions for combustion and ventilation air, must conform with the National Fuel Gas These gas log sets have been tested and listed in the U.S.
  • Page 5 MINIMUM FIREPLACE SIZE FRONT WIDTH : 23 ” (750mm) REAR WIDTH : 19 ” (521mm) TOP VIEW DEPTH : 13 ” (331mm) HEIGHT : 22” (508mm) MODEL CFL-18-C MINIMUM FIREPLACE SIZE FRONT WIDTH : 27 ” (750mm) REAR WIDTH : 22” (521mm) DEPTH : 15 ” (331mm) TOP VIEW HEIGHT : 22” (508mm) MODEL CFL-24-C MINIMUM FIREPLACE SIZE FRONT WIDTH : 30” (750mm) REAR WIDTH : 24” (521mm) DEPTH : 15 ” (331mm) TOP VIEW HEIGHT : 22” (508mm) MODEL CFL-30-C Figure 1. Minimum Fireplace Sizes for CFL-18/24/30-C Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI, • 526-910 Rev. V • 2/21...
  • Page 6: Btu Specifications

    (U.S. or Canada) or authorities having jurisdiction. When installing above 2000 feet elevation: 60,000 7-1.55 mm • In the USA: Reduce input rate 4% for each 1000 feet (0-2000 FT) above 2000 feet. CFL-18NG-C CFL-24NG-C • In CANADA: Reduce input rate 10% for elevations CFL-30NG-C between 2000 feet and 4500 feet. Above 4500 feet, CFL-24NG-IPI CANADA 54,000 #25 DMS consult local gas utility.
  • Page 7: Getting Started

    Getting Started B. Installation CAUTION! When installing this log set in a factory built fireplace, be certain to consult the fireplace installation 1. GAS CONNECTION manual. ALL knockouts in the fireplace through which the a. Run proper size gas line into fireplace. A 1/2 inch (13mm) gas supply line is run MUST be resealed with insulation gas line, with a 3/8 inch (10mm) reduction for hook-up, is after the gas line is in place.
  • Page 8 2. ELECTRICAL INSTALLATION e. A damper stop clamp with set screw is provided to pre- vent full closure of the fireplace damper blade. Attach • This appliance may be used with a wall switch and/or the clamp to the edge of the damper blade with pliers remote control. or wrenches. If the damper stop supplied does not fit • Use low resistance thermostat wire for wiring from igni- the application, use a permanent means that will keep tion system to the wall switch. the damper open to a MINIMUM of 51 square inches (328cm ). See Figure 1. • Keep wire lengths as short as possible by removing any excess wire length. WARNING! Risk of Fire! • Low voltage and 110 VAC voltage cannot be shared • Open the chimney damper to its FULLY OPEN posi- within the same wall box.
  • Page 9 3. AIR SHUTTER SETTINGS. This appliance has an adjustable air shutter (which con- trols the primary air) factory set for the minimum vertical vent run. If your installation has more than the minimum required vertical vent length, adjustment of the air shutter may be necessary to obtain optimal flame appearance. This should be adjusted by a qualified installer at the time of installation. Air Shutter Settings Propane Burner 3/8 in. Full Open 4. REMOTE CONTROL • If a remote control is used, the receiver cannot be placed under the burner. If possible, place the receiver outside the combustion chamber.
  • Page 10: Operating Guidelines And Maintenance Instructions

    Operating Guidelines and Maintenance Instructions A. Before Lighting Appliance WARNING Before lighting this appliance determine if it has a Standing Pilot or IntelliFire ignition system by viewing the wiring ® HOT SURFACES! system and gas valve. If this appliance has a red or black Glass and other surfaces are hot during operation AND cool down. ignitor button (see Figure 3 and Figure 4) this appliance has a Standing Pilot ignition system. If there is no red or Hot glass will cause burns. black ignitor button, this appliance has an IntelliFire ignition • Do not touch glass until it is cooled system. • NEVER allow children to touch glass • Keep children away • CAREFULLY SUPERVISE children in same room as WARNING fireplace.
  • Page 11 Lighting Instructions (IPI) The IPI system must be operated with two D-cell batteries. FOR YOUR SAFETY LIGHTING READ BEFORE LIGHTING INSTRUCTIONS (IPI) WARNING: If you do not follow these instructions exactly, a fire or explosion 1. This appliance is equipped with an ignition may result causing property damage, personal injury or loss of life. device which automatically lights the burner. DO NOT try to light the burner by hand. • Immediately call your gas supplier A. This appliance is equipped with an from a neighbor’s phone. Follow the intermittent pilot ignition (IPI) device gas supplier’s instructions. which automatically lights the burn- er. DO NOT try to light the burner by • I f you cannot reach your gas sup- VALVE hand.
  • Page 12 Lighting Instructions (Standing Pilot) LIGHTING FOR YOUR SAFETY INSTRUCTIONS READ BEFORE LIGHTING 1. Turn off all electric power to the appliance. WARNING: If you do not follow these instructions 2. Push in gas control knob exactly, a fire or explosion may result causing property slightly and turn clockwise damage, personal injury or loss of life. to “OFF”. A. This appliance has a pilot which • I f you cannot reach your gas sup- NOTE: Knob cannot be turned from “PILOT” to “OFF”...
  • Page 13: Troubleshooting

    Troubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician. A. Standing Pilot Ignition System Symptom Possible Causes Corrective Action 1. After repeated triggering A. No gas or low gas pressure. Check the remote shut-off valves from the appliance. Usually, there of the red or black piezo is a valve near the gas main. There can be more than one valve ignitor button, the spark between the appliance and the main. ignitor will not light the B. No propane in tank. Check the propane tank. You may be out of fuel. pilot. C. Ignitor. Check the spark at the electrode and pilot. If no spark and electrode wire is properly connected, replace the ignitor. Verify that there is no short in electrode wire. D. Pilot or misaligned electrode Using match, light the pilot. If the pilot lights, turn off the pilot and (spark at electrode). trigger the piezo ignitor button again. If the pilot lights, an improper gas/air mixture caused the bad lighting and a longer purge period is recommended. If the pilot will not light, ensure the gap at the elec- trode and pilot is one-eighth in. to have a strong spark. If the gap is OK, replace the pilot. 2. The pilot will not stay lit A. Thermocouple. Check that the pilot flame impinges on the thermocouple. Adjust the after carefully following pilot for proper flame impingement.
  • Page 14 Troubleshooting (continued) Symptom Possible Cause Corrective Action 3. (Continued) c. Valve. Turn the valve knob to the ON position. Place the ON/OFF switch in the ON position. Check the millivolt meter a the thermopile terminals. The millivolt meter should read greater than 125mV. If the reading is ac- ceptable, and if the burner does not come on, replace the gas valve. d. Plugged burner orifice. Check the burner orifice for stoppage. Remove stop- page. e. Wall switch or wires. Follow the corrective action in Symptom and Possible Cause 1.a above. Check the switch and wiring. 4. Frequent pilot outage a. Pilot flame may be too high or too low, or blow- Clean thermocouple and adjust the pilot flame for problem. ing out (high pressure), causing pilot safety to proper flame impingement. Follow lighting instructions drop out. carefully. 5. The pilot and main a. No propane in tank. Check the propane tank. Refill the fuel tank. burner extinguish b. Improper gas inlet pressure. Verify with manometer. NG should read 5-14 in. w.c. while in operation. Propane should read 10-14 in. w.c. c. Inner vent pipe leaking exhaust gases back into Check venting system for damage. Replace/repair the system. improperly assembled pipe sections.
  • Page 15: Intellifire ® Ignition System

    B. IntelliFire Ignition System ® Symptom Possible Cause Corrective Action 1. Pilot won’t light. a. Incorrect wiring. Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor The ignitor/module are connected to correct terminals on module and pilot assembly. makes noise, but no b. Loose connections or electrical Verify no loose connections or electrical shorts in wiring from spark. shorts in the wiring. module to pilot assembly. Verify connections underneath pilot as- sembly are tight; also verify connections are not grounding out to metal chassis, pilot burner, pilot enclosure, mesh screen if present, or any other metal object. c. Ignitor gap is too large. Verify gap of igniter to right side of pilot hood. The gap should be approximately .17 in. or 1/8 in. (3 mm). d. Module. Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5 mm) away from “I” terminal on module. Place ON/OFF rocker switch or wall switch in ON position. If there is no spark at “I” terminal module must be replaced. If there is a spark at “I” terminal, module is fine. Inspect pilot assembly for shorted sparker wire or cracked insulator around electrode. Replace pilot if necessary. 2. Pilot won’t light, a. No power. Check batteries. there is no noise or spark.
  • Page 16 IntelliFire Ignition System - (continued) Symptom Possible Cause Corrective Action a. A shorted or loose connection in flame Verify all connections to wiring diagram in manual. Verify 4. Pilot lights but contin- sensing rod. connections underneath pilot assembly are tight. Verify ues to spark, and main connections are not grounding out to metal chassis, pilot burner will not ignite. burner, pilot enclosure or screen if present, or any other (If the pilot continues metal object. to spark after the b. Poor flame rectification or contaminated With fixed glass assembly in place, verify that flame is en- pilot flame has been lit, flame sensing rod. gulfing flame sensing rod on left side of pilot hood. Flame flame rectification has sensing rod should glow shortly after ignition. Verify cor- not occurred.) rect pilot orifice is installed and gas inlet is set to pressure specifications. Polish flame sensing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing rod. c. Module is not grounded. Verify module is securely grounded to metal chassis of appliance. Verify that wire harness is firmly connected to the module. d. Damaged pilot assembly or contami- Verify that ceramic insulator around the flame sensing rod nated flame sensing rod.
  • Page 17: Reference Materials

    Reference Materials CFL-18NG-C, CFL-18LP-C A. Service Parts Service Parts Beginning Manufacturing Date: Nov 2007 Campfire 18” Gas Log Set Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or...
  • Page 18 CFL-24NG-C, CFL-24LP-C Service Parts Beginning Manufacturing Date: Nov 2007 Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 19 CFL-24NG-IPI, CFL-24LP-IPI Service Parts Beginning Manufacturing Date: Aug 2009 Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 20 CFL-30NG-C, CFL-30LP-C Service Parts Beginning Manufacturing Date: Nov 2007 Ending Manufacturing Date: Active Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 21 CFL-18/24/30-C Service Parts Beginning Manufacturing Date: Nov 2007 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 22: Limited Lifetime Warranty

    B. Limited Lifetime Warranty  Hearth & Home Technologies LLC LIMITED LIFETIME WARRANTY Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances (each a “Product” and collectively, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”) that are purchased from a HHT authorized dealer or distributor.
  • Page 23 B. Limited Lifetime Warranty (continued) WARRANTY CONDITIONS: • Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers is available on the HHT branded websites.
  • Page 24: Contact Information

    C. Contact Information Hearth & Home Technologies 7571 215th Street West, Lakeville, MN 55044 www.hearthnhome.com Please contact your Hearth & Home Technologies dealer with any questions or concerns. For the location of your nearest Hearth & Home Technologies dealer, please visit www.hearthnhome.com. - NOTES - ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ CAUTION DO NOT DISCARD THIS MANUAL • Important operating • Read, understand and follow • Leave this manual with a n d m a i n t e n a n c e these instructions for safe party responsible for use instructions included.

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