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Question: Can I install multiple conduit applications like
PocketMirror, Intellisync, etc?
Answer: No. More than one conduit can cause system
lockups and other problems. Select one preferred conduit
application and install. If you decide later that you would
like a different conduit application, remove the Palm
Desktop application and delete all the subdirectories, then
reinstall along with the desired conduit application.
Using your i330 with the Sprint Business
Connection Palm Client
1. If you boot your system up with the i330 cradle connected
AND an active BizConn sync in progress, you may be
intermittently left in a state in which BOTH the com port
settings in HotSync and the system Device Manager are
correct but nothing happens when you press the HotSync
button.
Resolution: Remove the handset from the cradle, reboot
the system; do not put handset in cradle during the boot
process.
2. Intermittently, if you plug in the USB cable from the cradle
into a booted system while the BizConn client is actively
syncing, the device may not be properly recognized and
register as a yellow-banged USB device in the Device Mgr.
Attempts to manually reinstall the driver fail.
Resolutions: a.) Remove the handset from the cradle, plug
the USB cable into a different port and replace the
handset. It will pick up / install the device at a different
com port address; or if you DO NOT have multiple USB
ports available, go to "b.".
b.) Un-install yellow-banged device, unplug the USB
Common Problems 21
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