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Samsung SPH-i330 Tips/Troubleshooting Manual

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SPH - i330 Tips/Troubleshooting Guide

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  • Page 1 SPH - i330 Tips/Troubleshooting Guide...

  • Page 2: Table Of Contents

    Index Index .............2 Tips ...............4 Wake up Feature ............4 Phone Application Buttons ........... 5 Internal/External Battery Charge ........5 Screen Calibration ............6 HotSync to Save Current Settings ......... 7 Common Problems ........9 Resetting the i330 ............9 Operating Systems ............
  • Page 3 Tips/Troubleshooting Instructions...

  • Page 4: Tips

    Tips Wake up Feature Do you have the problem of your phone turning on accidentally when you carry it in your pocket or case? The Wake Up feature is the solution. The Wake Up feature allows you to designate the buttons that wake the phone up after it has been idle with the screen turned off.

  • Page 5: Phone Application Buttons

    6. Tap Done to exit and save your selection Phone Application Buttons The four application buttons can also be programmed to launch special phone related applications when you are in the phone main menu. These buttons will act normally if you are in the application main menu. To modify the applications associated with the buttons: 1.

  • Page 6: Screen Calibration

    battery charge is getting too low, the battery icon ) blinks and the phone sounds a warning tone. There is also an internal backup battery that saves all the settings in the phone when the regular battery is discharged. An internal backup battery needs to be charged initially for 24 hours.

  • Page 7: Hotsync To Save Current Settings

    HotSync to Save Current Settings If you are constantly adding new data to your i330, make sure that you perform a HotSync periodically to save any recent changes. If the unit looses data from a discharged battery or crashes, it can be easily restored performing a HotSync provided the data is current on the desktop/laptop machine.
  • Page 8 Settings Chart Soft Reset Hard Reset Hot Sync Speed Dial no change Cleared Recovered Voice Dial no change Cleared Not supported Voice Memo no change no change Not supported Application buttons Set back to no change Recovered (PDA) default Application buttons Set back to no change Recovered...

  • Page 9: Common Problems

    Common Problems This guide contains common solutions to problems that may arise when operating your i330. Please look over the following list of solutions, before calling the customer support center. Resetting the i330 Question: How do I perform a soft reset on my i330? When you perform a Soft Reset, no stored data is lost.

  • Page 10: Operating Systems

    Operating Systems Question: Can I set up new entries or modify the existing entry in the Palm OS Network Panel? Answer: NO! Access to the Internet is via the Sprint PCS Vision network; the setup/configuration in the Sprint PCS Network Panel entry should not be modified in any way, or else you may no longer be able to access the network.
  • Page 11 Answer: In Windows XP and 2000 you must have “Standard User Rights”. If you are working on a network, please see your IT department or consult the Microsoft documentation for more information. Question: I am having problems when trying to install a USB device or a USB device is not recognized.

  • Page 12: Palm Applications

    2. Right click on the Backup folder and select “Copy”. Paste the folder to the desktop. 3. Return to C:\Program Files\Palm\Backup. Right click and select “Select All”. Press the Delete key. Confirm the delete by pressing Enter. 4. (THIS STEP WILL ERASE ALL DATA ON THE PHONE, make sure that the Backup folder was copied correctly in the steps above).

  • Page 13: Battery

    Question: Can I use an application like Jot to expand the Graffiti text area into the palm display? Answer: No. This will cause the Palm OS to have fatal system errors. The same system calls and launch codes are used by the phone application. Question: Can I install multiple conduit applications like PocketMirror, Intellisync, etc? Answer: No.

  • Page 14: Hotsync

    3. After the software download is complete, install the software on to your system. Question: Can I sync my existing backup from my old Palm OS device to my SPH-I330? Answer: NO! Due to the integration of the cellular handset into the I330's Palm OS implementation, some of the system files that are synced during a HotSync operation are unique to the I330.
  • Page 15 If you have an existing Palm device, simply beam addressbook, datebook and other data to the I330. When doing an initial HotSync, create a NEW user name for the I330. You will then need to use the Palm Install tool or your other application's install programs to finish setting up your I330.
  • Page 16 User Manual for instructions on how to set up a network sync. Question:. Can I do a LAN or Network sync with my SPH-I330? Answer: Yes, please see “Performing a HotSync Operation via a Network” on page 156 of the Online User Manual for instructions on how to set up a LAN or network sync.
  • Page 17 Answer: Ensure that you are NOT using any other software application that may be setup to use the same COM port. Common faxing applications like Winfax Pro & ProComm may be configured to use the same COM port. If they are setup to use the same port, exit the conflicting application and re-start the HotSync operation.

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