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Answer: Yes, please see "Performing a HotSync Operation
via a Network" on page 156 of the Online User Manual
for instructions on how to set up a LAN or network sync.
Question: I have connected the cable and installed the
required software, but I cannot perform a HotSync?
Answer: Make sure that you have "Local Serial" selected
in the HotSync control panel as the type of connection.
The cable connects to your computer as a USB cable, but
the data is still transferred as a local serial connection. To
check your connection:
1. Right click on the HotSync manager icon in the tool bar.
2. If not selected, click on Local Serial.
3. Try the HotSync operation again.
Question: I have "Local Serial" selected and I am still
unable to perform a HotSync operation?
Answer: Ensure that you are NOT using any other
software application that may be setup to use the same
COM port. Common faxing applications like Winfax Pro
& ProComm may be configured to use the same COM
port. If they are setup to use the same port, exit the
conflicting application and re-start the HotSync
operation.
If it still is not working correctly, make sure that you have
the proper COM port selected in the HotSync control
panel. To verify the COM port setting:
1. Click on the HotSync manager icon in the tool bar.
2. Click "Setup"
3. Click on the "Local" tab.
Common Problems 13
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