Table of Contents
Advertisement
r1.9-3/11/15
1. Unit will not power up or
power is lost unexpectedly.
2. Unable to control unit
through manual interface
3. Yearly on board Battery
Testing
Warranty
Note: All alarm conditions will cause SmartAire MZ to react by sounding an alarm, opening all zones fully
and re-enabling any disabled zones. Additionally, if configured, an alarm email will processed and sent.
Alarm
Er01: Error 01
"Er01"
Er02: Error 02
"Er02"
Er04: Error 04
"Er04"
If any alarm is persistent and the above steps has no effect, please contact Tate Technical support for
further assistance
7510 Montevideo Road
Jessup, MD 20794
Tel (410)799-4200
TROUBLESHOOTING & ALARMS
Troubleshooting
Double check all power connections and battery is switched to the "ON"
position
Device is in TCP/IP mode. Unplug all power connections, and switch the
battery to the "OFF" position, wait 30 seconds, then plug power back in,
switch battery to "ON position and press the power button.
Unplug the power connection from the unit and check that the alarm
sounds for 10 seconds. Please contact Tate technical services if this is
not the case within the first five years of operation.
Please see
http://tateairflow.com/data-center-products/airflow-
controls/smartaire-mz
and support.
Alarm Index
Description
Error Flag 1 indicates a power failure
scenario,
Error Flag 2 indicates a high temperature
warning, or the measured temperature at
the sensor is 10°F or more above the set
point.
Error Flag 4 indicates a sensor is
functioning improperly or has become
disconnected.
User Installation Manual
or contact Tate Technical support for warranty terms
check PoE supply and all connections
or Coaxial power connections
Perform a factory default reset, and
ensure temperature sensors are
within 10°F of default set point of
76°F.
Check that all connections are
secure, especially the primary
temperature tree connector. If
alarm persists, Perform a factory
default reset.
®
SmartAire
MZ
Resolution
© 2014 Tate Access Floors, Inc.
26 of 26
Advertisement
Table of Contents
Need help?
Do you have a question about the SmartAire MZ and is the answer not in the manual?