pts Diagnostics CardioChek Plus User Manual page 43

X. TROUBLESHOOTING, continued
MESSAGE or ISSUE
IX. TR OUBLESHOOTING , co ntinued
INSTALL MEMO CHIP
EXPIRED LOT
REPLACE BATTERIES
TEST ABORTED
PRINT ERROR
Results will not print.
STRIP ERROR
INSUFFICIENT
SAMPLE
STRIP REMOVED
PROBABLE CAUSE
MEMo Chip is not properly
inserted or is defective.
Test strips are expired, wrong
MEMo Chip is inserted, or
date is not set properly.
Batteries need to be replaced.
Test strip was not properly
inserted or was removed
before test was complete.
Print function has been
interrupted.
Communication Cable was
improperly connected.
Printer cover is not closed
properly. (Printer indicator
light is red.)
Labels/paper were not loaded
in the printer.
MEMo Chip is defective.
Sample size was not large
enough to complete testing
and get result(s).
Test strips were removed
during testing.
43
WHAT TO DO
Insert same or new MEMo
Chip properly.
Check test strip expiration date
and make sure correct MEMo
Chip is inserted. Check date
setting – see
Section III.,
Setup – How To Set the Date
and Time.
Replace all batteries with new
high-quality AA batteries. (The
analyzer will not run tests until
batteries are replaced.)
Test again with a new test
strip.
Print result in MEMORY or
test again.
Check all connections. Reprint
test results stored in memory.
Close printer cover correctly,
ensuring that the printer
indicator light is green. Reprint
test results stored in memory.
See Printer System
Setup/Operating System
Instruction Sheet packaged
with the printer.
Use another MEMo Chip from
the same lot.
Repeat test(s) using proper
sample amount(s).
Repeat test(s) without
removing test strip(s) until
results are displayed.