Table 9-3 Problems Connecting With The Lan - ZyXEL Communications Prestige 782M User Manual

P782M G.SHDSL Bridge
PROBLEM
Cannot connect Check menu 4 or menu 11.1 to verify the Encapsulation for the remote node.
to a remote
node or ISP.
I cannot get a The WAN IP is provided after the ISP verifies the MAC address, host name or user ID.
WAN IP
Find out the verification method used by your ISP and configure the corresponding
address from
fields.
the ISP.
9.3 Problems Connecting with the LAN
PROBLEM
Cannot ping Check the LAN LEDs on the front panel. The LED should be on for a port that has a
any station station connected. If it is off, check the cables between your Prestige and the station.
on the LAN.
Make sure you are using a crossover Ethernet cable if you are connecting the Prestige
directly to one computer and a straight-through cable if you are connecting your Prestige
to LAN computers via a hub.
Make sure your computer NIC (Network Interface Card) is working properly.
Check the TCP/IP configuration on your computer. Make sure that the IP address and
the subnet mask of the Prestige and the LAN computer(s) are on the same subnet.
9.4 Problems Accessing SMT Menus
PROBLEM
I cannot access The default SMT password is "1234". If you have changed the password and have
the SMT menu. now forgotten it, you will need to upload the default configuration file (see User's
Guide).
B

Table 9-3 Problems Connecting with the LAN

Table 9-4 Problems Accessing SMT Menus
CORRECTIVE ACTION
CORRECTIVE ACTION
CORRECTIVE ACTION
Troubleshooting