G-Technology ArmorLock User Manual

G-Technology ArmorLock User Manual

Encrypted nvme ssd with mobile and desktop apps
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ArmorLock
Encrypted NVMe
SSD with Mobile and Desktop Apps
User Manual

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Summary of Contents for G-Technology ArmorLock

  • Page 1 ArmorLock ™ ™ Encrypted NVMe SSD with Mobile and Desktop Apps User Manual...
  • Page 2: Accessing Online Support

    Check warranty, get product replacement (RMA) Warranty & Returns — ▪ Submit a query about a product or open a support case Ask a Question — ▪ Share your thoughts and connect with other G-Technology users at our community G-Technology Community —...
  • Page 3: Table Of Contents

    Drive Compatibility......................2 App Compatibility....................... 2 USB Host and OS Compatibility..................3 ™ Bluetooth Compatibility....................3 A Look at the ArmorLock Drive..................3 _________ 2 Getting Started....................5 Get the Mobile App......................5 Download and Setup the App....................5 ArmorLock Mobile App Overview..................5 Add a New Drive with the Mobile App................6 Setup and Use the Drive.....................
  • Page 4 _________ 4 More About Your ArmorLock App and Drive..........14 Drive Indicators.......................14 App Version........................14 User Authentication......................14 Location Tracking......................14 Drive Information......................15 How to Use Recovery.....................15 _________ 5 Manager Settings..................16 Adding and Removing Users..................16 Adding a User........................16 Removing a User........................ 16 User Name........................
  • Page 5 QR Code......................... 24 USB..........................24 User..........................24 User ID..........................25 User Key..........................25 User Name........................25 ArmorLock Encrypted NVMe SSD User Manual...
  • Page 6: Welcome To Armorlock

    1000MB/s read and 1000MB/s write.** BUILT FOR RIGOR Production trucks, DIT carts, Pelican cases, and backpacks. The ArmorLock encrypted ™ NVMe SSD gives you pro-grade durability you can rely on. Hand it off and trust it’s safe with our durable, easy-to-hold enclosure, up to 3-meter drop protection***, 1,000- pound crush resistance, and IP67 dust and water resistance.
  • Page 7: Armorlock App

    We’ve made this technology so easy to use that if you can use your phone, you can use ArmorLock. What's in the Box ▪...
  • Page 8: Usb Host And Os Compatibility

    Bluetooth Compatibility ™ Your smartphone and ArmorLock SSD communicate via Bluetooth. The ArmorLock SSD is compatible with the Bluetooth Low Energy (BLE) wireless personal area network technology that is part of the Bluetooth 4.2 and later wireless technology standards. All of the operating systems included in the preceding list are compatible with Bluetooth Low Energy.
  • Page 9 Welcome to ArmorLock The image below illustrates the location, color, and status of the LEDs, and the location of the USB-C port. ArmorLock Encrypted NVMe SSD User Manual...
  • Page 10: Getting Started

    Use your phone's camera to scan the QR code located on the back of your drive b. Go to GetArmorLock.com/Apps c. Search for ArmorLock on the App Store 2. Launch the ArmorLock app. The End User License Agreement (EULA) window will open. 3. Scroll down to read the full agreement, then select Accept 4.
  • Page 11: Add A New Drive With The Mobile App

    USB hub is recommended in order to supply the appropriate power to the drive. 3. The ArmorLock drive will power on and the LED light under the Lock Symbol will turn on. 4. Open the ArmorLock app and add a new drive.
  • Page 12: Get The Desktop App

    The ArmorLock desktop app allows you to unlock and manage your drive using your computer. One main difference with using the ArmorLock app on a computer is the use of unique alphanumeric Short Codes instead of scanning QR codes like you do with...
  • Page 13: Download And Setup The App

    Download the ArmorLock app in one of the following ways: a. Go to GetArmorLock.com/Apps b. Search for ArmorLock on the App Store 2. Launch the ArmorLock app. The End User License Agreement (EULA) window will open. 3. Scroll down to read the full agreement, then click Accept 4.
  • Page 14: Add A New Drive With The Desktop App

    USB hub is recommended in order to supply the appropriate power to the drive. 3. The ArmorLock drive will power on and the LED light under the Lock Symbol will turn on. 4. Inside the app, there are three ways to add a new drive.
  • Page 15 Save as PDF 10. After saving, click . Then you will be asked to confirm that the Recovery Key is Done saved, click Confirm 11. Your computer is now the drive and ready to use. Manager ArmorLock Encrypted NVMe SSD User Manual...
  • Page 16: Main Activities

    Main Activities Unlock and Lock the Drive To lock the ArmorLock drive, you must eject it from your computer. Any ejected ArmorLock drive is securely locked and can only be unlocked with the ArmorLock app using an Authorized phone or computer. The following steps describe how to unlock and lock the drive.
  • Page 17: Authorize Local Users

    Authorizing additional users can only be done from a phone or computer that is a designated Manager. This section describes how a Manager can authorize another phone or computer to unlock and use or manage an ArmorLock drive when they are all in the same physical location (both within distance to the ArmorLock drive).
  • Page 18: User Requesting Access To A Drive

    Manager User User Receives and Adds the Drive connects the drive to the computer and opens the ArmorLock app. User – Select . Locate the on the back of the drive and...
  • Page 19: More About Your Armorlock App And Drive

    Settings LED. By default, the LED is enabled. App Version To view the version of the ArmorLock app, follow the steps below. This process may be required when contacting support. Open the ArmorLock app. 2. Access the Main Menu –...
  • Page 20: Drive Information

    The following steps illustrate how to use the Recovery process to add a previously-installed drive to the ArmorLock app. Either method (mobile or desktop) can be used. This operation will preserve existing data on the drive, but will remove access for all other users.
  • Page 21: Manager Settings

    Adding and Removing Users The ArmorLock app can be used to manage which users have authorized access to each ArmorLock drive. Adding a User Open the ArmorLock app.
  • Page 22: New Recovery Key

    Reset to Factory Settings The ArmorLock drive can be reset to the factory settings. This action erases all data, settings, authorizations, user IDs, and keys. Open the ArmorLock app. 2. Select a drive and go to Manager Settings –...
  • Page 23: Keeping Armorlock Up To Date

    Keeping ArmorLock Up to Date Firmware Updates: Using iOS Mobile App Users are encouraged to use the latest version of the ArmorLock firmware. A notification will appear if an update is available. An "Update Available: An ArmorLock NVMe SSD firmware update is available."...
  • Page 24: Compliance And Warranty Information

    This device complies with ISED’s license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. ArmorLock Encrypted NVMe SSD User Manual...
  • Page 25: Ices-3(B)/Nmb-3(B) Compliance Statement

    Warranty Information Obtaining Service G-Technology values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at https://support.g-technology.com...
  • Page 26: Limited Warranty For Consumer Products

    What does this limited warranty cover? This Limited Warranty applies to new G-Technology storage products purchased from an authorized G-Technology dealer by the original purchaser for normal use and not for resale. G-Technology warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below.
  • Page 27: Australia/New Zealand

    This Limited Warranty applies to new G-Technology storage products purchased from an authorized G-Technology dealer in Australia by the original purchaser for normal use and not for resale. G-Technology warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below.
  • Page 28: How To Handle An Armorlock Drive

    Always observe the following precautions when unpacking and installing your external storage product: ▪ The rugged ArmorLock drive is built to withstand up to a three meter (3m) drop and 1,000 lb. crush resistance. Do not subject the drive to drop or crush events with higher limits.
  • Page 29: Glossary

    QR Code A "Quick Response" matrix barcode which allows instant access to the information hidden within the code. The ArmorLock QR code is located on the back of the drive, and is used with the app. Universal Serial Bus (USB) is an industry standard for connecting computers and peripherals.
  • Page 30 User Name The "friendly" name of the user. This information is stored on the drive, but can be changed by the manager. ArmorLock Encrypted NVMe SSD User Manual...
  • Page 31 FCC Class B Information User ID User Key User Name 16, Glossary Warranty Information service, obtaining Handling precautions Hardware IC Statement ICES-3(B)/NMB-3(B) Compliance Kit contents LED Light - Enable or Disable Location Tracking Lock New Recovery Key ArmorLock Encrypted NVMe SSD User Manual...
  • Page 32 Information furnished by G-Technology is believed to be accurate and reliable; however, no responsibility is assumed by G-Technology for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of G-Technology.

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