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ZyXEL Communications Prestige 2304R-P1 Support Notes

Voip station gateway
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Prestige 2304R-P1
VoIP Station Gateway
Support Notes
Version 3.60
April. 2006

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Summary of Contents for ZyXEL Communications Prestige 2304R-P1

  • Page 1 Prestige 2304R-P1 VoIP Station Gateway Support Notes Version 3.60 April. 2006...

  • Page 2: Table Of Contents

    Why can't I make Telnet to Prestige from WAN? ...77 What should I do if I forget the system password?...77 What is SUA? When should I use SUA?...77 What is the difference between NAT and SUA? ...78 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 3 Internet, what can I do?...84 What is Multi-NAT? ...86 When do I need Multi-NAT? ...87 What IP/Port mapping does Multi-NAT support? ...87 What is the difference between SUA and Multi-NAT? ...88 What is BOOTP/DHCP?...89 All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 4 I suspect there is a hardware problem with my Prestige what should I do? 94 Trouble Shooting ...94 Unable to Get WAN IP from ISP ...94 Using Embedded Packet Trace ...98 Debug PPPoE Connection ...113 CLI Command List...124 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...

  • Page 5: Application Notes

    2. DHCP server enabled with IP pool starting from 192.168.1.33 3. Default SMT menu password = 1234 • Setting up the PC (Windows OS) 1. Ethernet connection All PCs must have an Ethernet adapter card installed. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 6 Prestige is powered on before answering Yes to the prompt. Repeat the above steps for each Windows PC on your network. • Setting up the Prestige router All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes window, click button.
  • Page 7 Prestige. The default LAN IP of the Prestige is 192.168.1.1. See the example below. Note that you can either http://192.168.1.1 https://192.168.1.1 2. Login first The default password is the default SMT password, '1234'. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 8 Prestige 2304 Support Notes 3. Configure Prestige for Internet access by using WIZARD SETUP All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 9 Prestige 2304 Support Notes The Web screen shown below takes PPPoE as the example. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 10: Setup The Prestige As A Dhcp Relay

    DHCP relay function. When it is configured as DHCP server, it assigns the IP addresses to the LAN clients. When it is configured as DHCP relay, it is reponsable for forwarding the requests and responses negotiating between the DHCP clients and the server. See figure 1. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 11 Third DNS Server= N/A IP Address= N/A DHCP Server Address= 192.168.1.2 Press ENTER to Confirm or ESC to Cancel: All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes TCP/IP Setup: IP Address= 192.168.1.1 IP Subnet Mask= 255.255.255.0...

  • Page 12: Configure An Internal Server Behind Sua

    'Menu 15.2.1', Multiple Server Configuration. The outside users can access the local server using WAN IP the Prestige's address which can be obtained from menu 24.1. • For example (Configuring an internal Web server for outside access) : All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...

  • Page 13: Configure A Pptp Server Behind Sua

    • Port numbers for some services Service Telnet SMTP DNS (Domain Name Server) www-http (Web) Configure a PPTP server Behind SUA • Introduction All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Port Number...
  • Page 14 PPP support for the analog or ISDN modem. The PPTP is supported in Windows NT and Windows 98 already. For Windows 95, it needs to be upgraded by the Dial-Up Networking 1.2 upgrade. • Configuration All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 15 & password and the IP address of the Prestige's Internet IP address for logging to NT RAS server. Set the Internet gateway to the router that is connecting to ISP Prestige router setup All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 16 Before making a VPN connection from the Win9x client to the NT server, you need to know the exact Internet IP address that the ISP assigns to Prestige router in SUA mode and enter this IP address in the All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...

  • Page 17: About Filter & Filter Examples

    With each filter set having up to six rules, you can have a maximum of 24 rules active for a single port. The following diagram illustrates the logic flow when executing a filter rule. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 18 The Generic filter rules belong to the device category; they act on the raw data from/to LAN and WAN. The IP and IPX filter rules belong to the protocol category; they act on the IP and IPX packets. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 19 'Protocol and device filter rules cannot be active together' IPX) filter rule in a filter set that has already had one or more active Generic filter rules. You will receive the All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes filter rules are in different filter sets.
  • Page 20 Active= Yes IP Protocol= 0 Destination: IP Addr= 0.0.0.0 Source: IP Addr= 0.0.0.0 TCP Estab= N/A All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Log= None IP Source Route= No IP Mask= 0.0.0.0 Port #= 0 Port # Comp= None IP Mask= 0.0.0.0...
  • Page 21 Rem Node Name= LAN Active= Yes Encapsulation= PPP Incoming: Rem Login= test Rem Password= ******** All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Log= None Route= IP Bridge= No Edit PPP Options= No Rem IP Addr= ?
  • Page 22 • Configuration Before configuring a filter, you need to know the following information: All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Session Options: Edit Filter Sets= Yes protocol filters field.
  • Page 23 _______________ _______________ _______________ _______________ Enter Filter Set Number to Configure= 1 Edit Comments= Press ENTER to Confirm or ESC to Cancel: All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Filter Set # Comments ------ ----------------- _______________...
  • Page 24 Filter #: 1,2 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 6 Destination: IP Addr= 0.0.0.0 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 80 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 25 Action Not Matched= Forward Press ENTER to Confirm or ESC to Cancel: 5. After the three rules are completed, you will see the rule summary in Menu 21. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes IP Mask= 0.0.0.0...
  • Page 26 _______________ _______________ Enter Filter Set Number to Configure= 0 Edit Comments= Press ENTER to Confirm or ESC to Cancel: All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes M m n N D N N D N...
  • Page 27 Action Not Matched...Set to 'Forward' to allow the packets from other clients 3. Apply the filter set number '1' to the A filter for blocking a specific MAC address All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes IP Source Route= No IP Mask= 0.0.0.0...
  • Page 28 The detailed format of the Ethernet Version II: + Ethernet Version II - Address: 00-80-C8-4C-EA-63 (Source MAC) (Destination MAC) - Ethernet II Protocol Type: IP All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes 08 00 45 00 ----> 00-A0-C5-23-45...
  • Page 29 0040: 77 61 62 63 64 65 66 67 68 69 2. We are now ready to configure the 'Generic Filter Rule' as below. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes [00 80 c8 4c ea 63].
  • Page 30 Specify the MAC address masked packet. If the result from the masked packet matches the 'Value', then the packet is considered matched. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Log= None [00 80 c8 4c ea 63]...
  • Page 31 Input Filter Sets: protocol filters= device filters= 1 Output Filter Sets: protocol filters= device filters= All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Log= None in Menu 3.1. Please note that the but not the 'Protocol Filter'...
  • Page 32 Before starting to set the filter rules, please enter a name for each filter set in the 'Comments' field first. Menu 21 - Filter Set Configuration Filter All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Filter...
  • Page 33 TCP Estab= No More= No Action Matched= Drop Action Not Matched= Check Next Rule Press ENTER to Confirm or ESC to Cancel: All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Set # Comments ------ ----------------- _______________...
  • Page 34 Rule 3-Destination port number 138 with protocol number 6 (TCP) Menu 21.1.3 - TCP/IP Filter Rule Filter #: 1,3 Filter Type= TCP/IP Filter Rule Active= Yes All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 137 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 35 IP Protocol= 17 Destination: IP Addr= 0.0.0.0 Source: IP Addr= 0.0.0.0 TCP Estab= N/A More= No All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 138 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 36 • Rule 6-Destination port number 139 with protocol number 17 (UDP) Menu 21.1.6 - TCP/IP Filter Rule Filter #: 1,6 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 139 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 37 Pr=17, SA=0.0.0.0, DA=0.0.0.0, DP=138 5 Y IP Pr=6, SA=0.0.0.0, DA=0.0.0.0, DP=139 6 Y IP Pr=17, SA=0.0.0.0, DA=0.0.0.0, DP=139 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 139 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 38 Rule 2-Source port number 137, Destination port number 53 with protocol number 17 (UDP) Menu 21.2.2 - TCP/IP Filter Rule Filter #: 2,2 Filter Type= TCP/IP Filter Rule Active= Yes All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes 'Output Protocol Filter' IP Source Route= No IP Mask= 0.0.0.0...
  • Page 39 1. Apply the filter set 'NetBIOS_LAN' in the the packets from LAN Menu 3.1 - General Ethernet Setup Input Filter Sets: All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes IP Source Route= No IP Mask= 0.0.0.0...

  • Page 40: Using The Dynamic Dns (Ddns)

    IP to the DDNS server. • Visit 'Dynamic DNS' in the 'Maintenance>System' in the WEB GUI to configure the settings. All contents copyright (c) 2005 ZyXEL Communications Corporation. WWW.DYNDNS.ORG WWW.DYNDNS.ORG first.

  • Page 41: Network Management Using Snmp

    Enter the hostname for the wildcard function that the supports. Note that Wildcard option is available only when the provider is Enable Wildcard WWW.DYNDNS.ORG. Network Management Using SNMP 1. SNMP Overview All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes DDNS server this field.
  • Page 42 6. Reads Read is used to monitor the managed devices, NMSs read variables that are maintained by the devices. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes (SNMP) is an applications-layer protocol used to exchange the Management Information Base (MIB).
  • Page 43 The managed devices to asynchronously report certain events to NMSs use trap. 2. SNMPv1 Operations SNMP itself is a simple request/response protocol. 4 SNMPv1 operations are defined as below. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 44 • Request ID Associates requests with responses. • Error status Indicates an error and an error type. • Error index Associates the error with a particular object variable. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 45 In some cases (download new files, CI command "sys reboot", ...), reboot is done intentionally. And traps with the message "System reboot by user !" will be sent. All contents copyright (c) 2005 ZyXEL Communications Corporation. Associates particular object with their value.
  • Page 46 4. Configure the Prestige for SNMP The SNMP related settings in Prestige are configured in menu 22, SNMP Configuration. The following steps describe a simple setup procedure for configuring all SNMP settings. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 47 Enter the IP address of the NMS that you wish to send the traps to. If 0.0.0.0 is Trap Destination entered, the Prestige will not send trap any NMS manager. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...

  • Page 48: Using Syslog

    SYSLOG_CDR, SYSLOG_INFO, String ); String = board xx line xx channel xx, call xx, str board = the hardware board ID All contents copyright (c) 2005 ZyXEL Communications Corporation. argument. by adding the following line at the end of the Prestige 2304 Support Notes /etc/syslog.conf...
  • Page 49 Feb 14 16:57:17 192.168.1.1 ZyXEL Communications Corp.: board 0 line 0 channel 0, call 18, C01 Incoming Call OK Feb 14 17:07:18 192.168.1.1 ZyXEL Communications Corp.: board 0 line 0 channel 0, call 18, C02 Call Terminated • Packet triggered log Format: sdcmdSyslogSend( SYSLOG_PKTTRI, SYSLOG_NOTICE, String );...
  • Page 50 Src: Source Address Dst: Destination Address prot: Protocol (TCP,UDP,ICMP) spo: Source port dpo: Destination port Example: Jul 19 14:44:09 192.168.1.1 ZyXEL Communications Corp.: IP[Src=202.132.154.1 Dst=192.168.1.33 UDP spo=0035 dpo=05d4]}S03>R01mF Jul 19 14:44:13 192.168.1.1 ZyXEL Communications Corp.: IP[Src=192.168.1.33 Dst=202.132.154.1 ICMP]}S03>R01mF • PPP Log Format: sdcmdSyslogSend( SYSLOG_PPPLOG, SYSLOG_NOTICE, String );...

  • Page 51: Using Ip Alias

    Prestige 2304 Support Notes Jul 19 11:43:55 192.168.1.1 ZyXEL Communications Corp.: ppp:BACP Opening Jul 19 11:44:00 192.168.1.1 ZyXEL Communications Corp.: ppp:LCP Closing Jul 19 11:44:05 192.168.1.1 ZyXEL Communications Corp.: ppp:IPCP Closing Jul 19 11:44:09 192.168.1.1 ZyXEL Communications Corp.: ppp:CCP Closing Jul 19 11:44:14 192.168.1.1 ZyXEL Communications Corp.: ppp:BACP Closing...
  • Page 52 Copyright (c) 1994 - 2004 ZyXEL Communications Corp. ras> ip ro st Dest FF Len Interface Gateway 192.168.3.0 00 24 enif0:1 192.168.2.0 00 24 enif0:0 192.168.1.0 00 24 enif0 ras> Two new protocol filter interfaces in menu 3.2.1 allow you to accept or deny LAN packets from/to the IP alias 1 and IP alias 2 go through the Prestige.
  • Page 53 Toggle to 'Yes' and enter the third LAN IP address for the Prestige. This will create the IP Alias 2 third route in the enif0:1 interface. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Menu 3.2.1 - IP Alias Setup 192.168.2.1...

  • Page 54: Using Ip Multicast

    NTP protocol(RFC-1305). You have to assign an IP address of a time server and then, the Prestige will get the date, time, and time-zone information from this server. Using IP Multicast • What is IP Multicast ? All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 55 Second DNS Server= From ISP IP Address= N/A Third DNS Server= From ISP IP Address= N/A All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Menu 3.2 - TCP/IP and DHCP Ethernet Setup TCP/IP Setup: IP Address= 192.168.1.1 IP Subnet Mask= 255.255.255.0...

  • Page 56: Using Prestige Traffic Redirect

    Once Prestige detects it's WAN connectivity is broken, Prestige will try to forward outgoing traffic to backup gateway that users specify in traffic redirect configuration menu. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes IGMP-v2...
  • Page 57 When Prestige has a dynamic IP address on it's WAN port, it may be easier to connect backup gateway to the LAN of Prestige. Traffic Redirect on LAN port • Traffic Redirect Setup All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 58 Period Specify the period that Prestige would check it's WAN connectivity. Timeout Specify the seconds that Prestige would wait for a response from the reliable server. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...

  • Page 59: Using Universal Plug N Play (Upnp)

    The key components in UPnP are devices, services, and control points. • Devices: Network devices, such as networking gateways, TV, refrigerators, printers...etc, which provides services. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 60 Control: Devices can be manipulated by control points through Control message. • Eventing: Devices can send event message to notify control points if there is any update on services provided. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 61 Control Point: PC1 1. Enable UPnP function in ZyXEL device Go to Management->UPnP, check two boxes, Enable UPnP service and Allow users to make configuration changes through UPnP. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 62 MSN application can assign dynamic port mapping to the router. So that network administrator don't need to setup SUA port mapping in the router. 2. After getting IP address, you can go to open MSN application on PC and sign in MSN server. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 63 Prestige 2304 Support Notes 3. Start a Video conversation with one online user. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 64 Prestige 2304 Support Notes 4. On the opposite side, your partner select Accept to accept your conversation request. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 65 Prestige 2304 Support Notes 5. Finally, your video conversation is achieved. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 66: Voip Application Notes

    SIP handles telephone calls and can interface with traditional circuit-switched telephone networks. The Prestige can hold up to two SIP account simultaneously please follow the below instruction to configure the SIP account properly. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 67 SIP server port, Register server port, Register server address, SIP service domain. Step 5. In the Authentication category fill in the User ID and authentication password your ITSP provided to you. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 68 SIP2 by using the SIP account selector than follow step 1 to 8 to complete the 2nd account setup. Note: If more than both SIP number are associated both phone port you will not be able to identify which account is being called for the incoming call. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 69 SIP Server Port field again here. A SIP service domain is the domain name that comes after the @ symbol Service in a full SIP URI. Domain All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...

  • Page 70: Phone Port Settings

    Click Reset to begin configuring this screen afresh. Reset Phone port settings Prestige allow you to configure the volume and echo cancellation setting for each individual phone port. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 71 1 to 5 to complete the 2nd phone port setup. Each field's detail description is listed below. Label Description Phone Port Use this field to select the phone port that you want to configure. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...

  • Page 72: Phone Book Speed Dial

    Click Reset to begin configuring this screen afresh. Phone book Speed dial Prestige allows you to configure up to 10 SIP numbers in the phone book for speed dial. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 73 IP or URL remote peer. Step 6. Click on Add button when you are finish to add the entry to the phone book. Each field's detail description of the page is listed below. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 74 Click this button to change the speed dial entry. The speed dial entry Edit displays in the Add New Entry section of the screen where you can edit it. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...

  • Page 75: Faq

    "SYSTEM" and press the Password tab. At the password screen type in the old password and the new password and retype to confirm than press "Apply" button to save the change. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 76: How Do I Upload The Zynos Firmware Code Via Embeded Web Configurator

    Press "Configuration" tab. d. Press "Restore" tab and press browse button point to the directory where the romfile you want to upload is stored. e. Press "Upload" button. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...

  • Page 77: How Do I Backup/Restore Configurations By Using Ftp Client Program Via Lan

    SUA (Single User Account) is a unique feature supported by Prestige router which allows multiple people to access Internet concurrently for the cost of a single user account. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...

  • Page 78: What Is The Difference Between Nat And Sua

    In ZyNOS, the filters have been separated into two groups. One group is called 'device filter group', and the other is called 'protocol filter group'. Generic filters belong to the 'device filter group', TCP/IP and IPX filters belong to the 'protocol filter group'. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 79: Why Can't I Configure Device Filters Or Protocol Filters

    You need a ADSL modem or cable modem with an Ethernet port to use the Prestige. The Prestige has two Ethernet ports: LAN port and WAN port. You should connect the computer to the LAN port and connect the All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 80: What Is Pppoe

    Quake, QuakeII, QuakeIII, StarCraft, & Quick Time. How can I configure the Prestige? a. Telnet remote management- Menu driven user interface for easy remote management b. Web browser- web server embedded for easy configurations All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...

  • Page 81: What Network Interface Does The Prestige Support

    Prestige Internet Access Sharing Router using "jane"<mycompany@ispname.com> and "john"<mycompany@ispname.com> respectively as their e-mail addresses. Again, they will be able to retrieve their individual private and secured e-mail, if they have been assigned the proper access right. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 82: What Is The Difference Between The 'Standard' And 'Roadrunner' Service

    The new Prestige series support auto MDX/MDIX 10/100M Ethernet LAN/WAN port to connect to the computer on LAN and 10/100M Ethernet to connect to the external cable or ADSL modem on WAN. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 83: How Does The Prestige Support Tftp

    Most independent Internet Service Providers today connect to the Internet using a single 1.5 Mbps "T1" telephone line. All of their subscribers share that 1.5 Mbps pipeline. Cable head-ends connecting to the Internet backbone using a T1 limit their subscribers to an absolute maximum of 1.5 Mbps. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 84: Internet, What Can I Do

    MAC from the PC you need to enter that PC's IP in menu 2. Once the MAC is received by the Prestige, the WAN MAC in menu 24.1 will be updated and used for the ISP's authentication. All contents copyright (c) 2005 ZyXEL Communications Corporation. MAC Address:...
  • Page 85 ISP in menu 4. Menu 4 - Internet Access Setup ISP's Name= MyISP Encapsulation= Ethernet Service Type= My Login= cso@zyxel My Password= ******** Retype to Confirm= N/A All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes RR-Toshiba...

  • Page 86: What Is Multi-Nat

    IP address. It is only one subset of the NAT. The Prestige with ZyNOS V3.00 supports the most of the features of the NAT based on RFC 1631, and we call this feature as 'Multi-NAT'. For more information on IP address translation, please refer to RFC 1631, All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes 0.0.0.0 Choose the correct one for your local ISP.

  • Page 87: When Do I Need Multi-Nat

    In Many-to-Many Overload mode, the Prestige maps the multiple ILA to shared IGA. 4. Many to Many No Overload In Many-to-Many No Overload mode, the Prestige maps each ILA to unique IGA. 5. Server All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...

  • Page 88: What Is The Difference Between Sua And Multi-Nat

    SUA (Read Only) Set in menu 15.1 is a convenient, pre-configured, read only, Many-to-One mapping set, sufficient for most purposes and helpful to people already familiar with SUA in previous ZyNOS versions. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...

  • Page 89: What Is Bootp/Dhcp

    What is DDNS wildcard? Some DDNS servers support the wildcard feature which allows the hostname, *.yourhost.dyndns.org, to be aliased to the same IP address as yourhost.dyndns.org. This feature is useful when there are multiple servers All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 90: Does The Prestige Support Ddns Wildcard

    Basically VoIP is a technic to send voice information in digital form in discrete packets over digital network rather than by using traditional circuit switch (PSTN). To do so we will need an analog to digital converter on All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 91: Why Use Voip

    (SIP-to-SIP and H.323-to-H.323) and then between protocols. Currently in order for SIP client to talk to H.323 client the ITSP must have a trunking All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 92: What Is Voice Quality

    As which codec choose is depending on what codec is supported on both end of the VoIP host. Generally a codec with low bandwidth consumption and high voice quality is a good codec . All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...

  • Page 93: Unable To Register With The Sip Server

    If the problem is a firewall before it. Please check with the firewall manager, make sure the SIP protocol is allow to pass-through firewall, and the range of RTP port is allowed through firewall. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 94: I Can Make A Call But The Voice Only Goes One Way Not Bothway

    Please contact your ZyXEL local vendor to send the device in for RMA service. Trouble Shooting Unable to Get WAN IP from ISP My Prestige can not get an IP address from the ISP to connect to the Internet, what can I do? All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 95 MAC Address: Assigned By= IP address attached on LAN IP Address= Key settings: • Assigned By=, Choose All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Menu 2 - WAN Setup 192.168.1.33 'IP address attached on LAN'.
  • Page 96 IP Address= N/A Edit Dynamic DNS= No Key Setting: • System Name=, The system name must be the same as the PC's computer name. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Menu 1 - General Setup...
  • Page 97 IP...The Prestige will find the Road Runner server IP if this field is blank, otherwise enter the authentication server IP address if you know it. All contents copyright (c) 2005 ZyXEL Communications Corporation. Menu 4 - Internet Access Setup Choose the correct one for your local ISP.

  • Page 98: Using Embedded Packet Trace

    The details for capturing the trace in SMT menu 24.8 are as follows. Online Trace 1. Trace LAN packet 2. Trace WAN packet All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Address...Enter the IP address, subnet mask & gateway...
  • Page 99 Frame Type: TCP 192.168.1.2:1116->192.31.7.130:80 Ethernet Header: Destination MAC Addr Source MAC Addr Network Type All contents copyright (c) 2005 ZyXEL Communications Corporation. sys trcp channel enet1 none sys trcp channel enet0 bothway sys trcp sw on & sys trcl sw on...
  • Page 100 0030: 20 00 BE C3 00 00 02 04-05 B4 01 01 04 02 ---<0001>---------------------------------------------------------------- LAN Frame: ENET0-XMIT Size: 58/ 58 All contents copyright (c) 2005 ZyXEL Communications Corporation. = 20 = 0x00 (0) = 0x0030 (48) = 0x330B (13067)
  • Page 101 Flags Window Size Checksum Urgent Ptr Options 0000: 02 04 05 B4 RAW DATA: All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0080C84CEA63 = 00A0C5921311 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x002C (44) = 0x57F3 (22515)
  • Page 102 TCP Header: Source Port Destination Port Sequence Number Ack Number Header Length Flags Window Size All contents copyright (c) 2005 ZyXEL Communications Corporation..w... Time: 12090.210 sec = 00A0C5921311 = 0080C84CEA63 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x0028 (40)
  • Page 103 12374.930 ENET1-R[0064] TCP 192.31.7.130:80->202.132.155.97:10261 12374.940 ENET1-T[0054] TCP 202.132.155.97:10261->192.31.7.130:80 12374.940 ENET1-T[0438] TCP 202.132.155.97:10261->192.31.7.130:80 12375.320 ENET1-R[0064] TCP 192.31.7.130:80->202.132.155.97:10261 12375.360 ENET1-R[0090] UDP 202.132.155.95:520->202.132.155.255:520 All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0xE8ED (59629) = 0x0000 (0) "8... sys trcp channel enet0 none...
  • Page 104 Destination Port Sequence Number Ack Number Header Length Flags Window Size Checksum Urgent Ptr All contents copyright (c) 2005 ZyXEL Communications Corporation. Time: 12387.260 sec = 00A0C5921312 = 00A0C5012345 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x048B (1163)
  • Page 105 Total Length Idetification Flags Fragment Offset Time to Live Protocol Header Checksum Source IP All contents copyright (c) 2005 ZyXEL Communications Corporation. .*L/../... Time: 12387.490 sec = 00A0C5012345 = 00A0C5921312 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x0028 (40)
  • Page 106 IP Version Header Length Type of Service Total Length Idetification Flags Fragment Offset All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0xC01F0782 (192.31.7.130) = 0x281E (10270) = 0x0050 (80) = 0x00C18F63 (12685155) = 0xD3E95DE9 (3555286505) = 20 = 0x10 (.A...)
  • Page 107 2. Trace WAN packet 1. Trace LAN packet 1.1 Disable to capture the WAN packet by entering: 1.2 Enable to capture the LAN packet by entering: All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0x7F (127) = 0x06 (TCP) = 0x533C (21308) = 0xCA849B61 (202.132.155.97)
  • Page 108 LAN Frame: ENET0-XMIT Size: 58/ 58 Frame Type: TCP 192.31.7.130:80->192.168.1.2:1103 Ethernet Header: Destination MAC Addr Source MAC Addr All contents copyright (c) 2005 ZyXEL Communications Corporation. sys trcp sw on & sys trcl sw on sys trcp sw off &...
  • Page 109 0010: 00 2C 7F 02 40 00 ED 06-85 7D C0 1F 07 82 C0 A8 .,..@...}... 0020: 01 02 00 50 04 4F D9 1B-18 26 00 AA 40 5F 60 12 ...P.O...&..@_`. 0030: FA F0 DC EF 00 00 02 04-05 B4 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 110 Frame Type: TCP 204.217.0.2:80->202.132.155.97:10278 Ethernet Header: Destination MAC Addr Source MAC Addr Network Type All contents copyright (c) 2005 ZyXEL Communications Corporation. sys trcp channel enet0 none sys trcp channel enet1 bothway sys trcp sw on & sys trcl sw on sys trcp sw off &...
  • Page 111 0010: 00 E5 E9 3B 40 00 F0 06-6E 15 CC D9 00 02 CA 84 ...;@...n... 0020: 9B 61 00 50 28 26 4D 71-3D 8A 00 C8 C0 15 50 18 .a.P(&Mq=...P. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes Modified..Date:...
  • Page 112 Source Port Destination Port Sequence Number Ack Number Header Length Flags Window Size Checksum All contents copyright (c) 2005 ZyXEL Communications Corporation. Time: 12865.130 sec = 00A0C5591284 = 00A0C5921312 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x018D (397)

  • Page 113: Debug Pppoe Connection

    3 (save crash information and make system enter debug mode after the crash) poe debug 1 (turn on pppoe debug) dev dial 1 (dial remote node 1) All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0x0000 (0) oftimes.gi...
  • Page 114 ### Hit any key to continue.### $$$ DIALING dev=6 ch=0... poeI/C: ver 1 type 1 code x07 sessId x0000 len 274(x0112) poeCtrlI/C: pkt len 274 poeGetTags() service-name service-name telstra service-name bpa All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 115 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b ...b...f...j...n e5bdc030: 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b ...b...f...j...n All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 116 (Compressed) Version: RAS P2302RLP1, start: bfc58030 Length: 3DB3EC, Checksum: 9AA9 Compressed Length: 12AC58, Checksum: DC06 Copyright (c) 1994 - 2005 ZyXEL Communications Corp. initialize ch =0, ethernet address: 00:A0:C5:CB:A8:16 initialize ch =1, ethernet address: 00:A0:C5:CB:A8:17 VC5402 Init...OK Press ENTER to continue...
  • Page 117 1.4 Display the brief trace online by entering: 1.5 Display the detailed trace online by entering: Example: ras> sys trcp channel mpoa00 none All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes sys trcp channel mpoa00 none sys trcp channel enet0 bothway sys trcp sw on &...
  • Page 118 Type of Service Total Length Idetification Flags Fragment Offset Time to Live Protocol Header Checksum All contents copyright (c) 2005 ZyXEL Communications Corporation. Time: 12089.790 sec = 00A0C5921311 = 0080C84CEA63 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x0030 (48)
  • Page 119 Source MAC Addr Network Type IP Header: IP Version Header Length Type of Service Total Length All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0xC0A80102 (192.168.1.2) = 0xC01F0782 (192.31.7.130) = 0x045C (1116) = 0x0050 (80) = 0x00BD15A7 (12391847) = 0x00000000 (0) = 28 = 0x02 (...S.)
  • Page 120 LAN Frame: ENET0-RECV Size: 60/ 60 Frame Type: TCP 192.168.1.2:1116->192.31.7.130:80 Ethernet Header: Destination MAC Addr Source MAC Addr All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0x57F3 (22515) = 0x02 = 0x00 = 0xED (237) = 0xAC8C (44172) = 0xC01F0782 (192.31.7.130) = 0xC0A80102 (192.168.1.2)
  • Page 121 0010: 00 28 35 0B 40 00 80 06-3C 79 C0 A8 01 02 C0 1F .(5.@...<y... 0020: 07 82 04 5C 00 50 00 BD-15 A8 4A D1 B5 80 50 10 ...\.P...J...P. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2304 Support Notes...
  • Page 122 IP Header: IP Version Header Length Type of Service Total Length Idetification All contents copyright (c) 2005 ZyXEL Communications Corporation. "8... sys trcp channel enet0 none sys trcp channel mpoa00 bothway sys trcp sw on & sys trcl sw on...
  • Page 123 0040: A5 3C 2B 59 E2 78 A7 98-8F 3F A9 09 E4 0F 26 14 .<+Y.x...?...&. 0050: 9C 58 3E 95 3E E7 FC 2A-4C 2F FB BE 2F FE EF D0 .X>.>..*L/../... Offline Trace All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0x02 = 0x00...

  • Page 124: Cli Command List

    The latest CI command list is available in release notes of every ZyXEL firmware release. Please go to ZyXEL public WEB site http://www.zyxel.com/support/download.php to download firmware package (*.zip), you should unzip the package to get the release note in PDF format. All contents copyright (c) 2005 ZyXEL Communications Corporation.

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