Troubleshooting; Before Calling For Technical Support - Black Box 3270 Manual

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6.1 Before Calling for Technical Support

If the Repeater fails, ask the following questions.
1. Is the Power LED on the Repeater lit?
NO
• Is the power adapter the proper voltage and cycle
frequency for the AC outlet?
Requirement
240 volts, 50 Hz
230 volts, 50 Hz
120 volts, 60 Hz
100 volts, 50-60 Hz
240 volts, 50 Hz
• Is the power adapter properly installed in the
Repeater and in the outlet?
• Call Black Box Technical Support at 724-746-5500.
YES
• Proceed to step 2.

6. Troubleshooting

CHAPTER 6: Troubleshooting
Location
United Kingdom
Europe
USA/Canada/Mexico
Japan
Australia
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