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USER MANUAL
ACX1M-CC SERIES
DKM SERIES
(CROSS)
REPEATERS
24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM

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Summary of Contents for Black Box DKM SERIES

  • Page 1 USER MANUAL ACX1M-CC SERIES DKM SERIES (CROSS) REPEATERS 24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM...
  • Page 2: Table Of Contents

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TABLE OF CONTENTS TECHNICAL SUPPORT 1.877.877.2269 SAFETY INSTRUCTIONS .................................. 4 Installation ........................................4 Repair ..........................................4 1. SPECIFICATIONS ................................... 5 1.1 Interfaces ........................................5 1.1.1 RJ-45 (Interconnect) ......................................5 1.1.2 Fiber SFP Type LC (Interconnect) ..................................5 1.2 Interconnect Cable ....................................5 1.2.1 CATx ............................................
  • Page 3 3.3 Example Applications ....................................28 3.4 Configuration ......................................29 3.5 Operation ........................................29 4. TROUBLESHOOTING ................................... 30 5. CONTACTING BLACK BOX TECHNICAL SUPPORT ........................31 51 Support Checklist ....................................31 5.2 Shipping Checklist ....................................31 APPENDIX A. REGULATORY INFORMATION ..........................32 A.1 CE Declaration of Conformity ................................32 A.2 FCC Statement .......................................32...
  • Page 4: Safety Instructions

    Š Do not attempt to open or repair a power supply unit. Š Š Do not attempt to open or repair the Repeater. There are no user serviceable parts inside. Š Š Please contact Black Box Technical Support at 877-877-2269 or info@blackbox.com if there is a fault. Š 1.877.877.2269 BLACKBOX.COM...
  • Page 5: Specifications

    The communication of fiber devices is performed via Gigabit SFPs that have to be connected to suitable fibers fitted with type LC connectors. NOTE: The correct function of the device can only be guaranteed with SFPs provided by Black Box. CAUTION: SFP modules can be damaged by electrostatic discharge (ESD). When handling, take care not to damage devices.
  • Page 6: Fiber

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 TABLE 1-2. MAXIMUM ACCEPTABLE CATX CABLE LENGTH CABLE TYPE MAXIMUM LENGTH Solid-conductor 24 AWG CATx cable 400 feet (140 m) Stranded-conductor 26/28 or 27/28 AWG or CATx cable 200 feet (70 m) 1.2.2 FIBER NOTE: A point-to-point connection is necessary.
  • Page 7: Connector Pinouts

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 1.3 CONNECTOR PINOUTS TABLE 1-5. MINI USB TYPE B CONNECTOR PINOUT PICTURE SIGNAL COLOR VCC (+5 VDC) Data - White Data + Green Not connected —...
  • Page 8: Power Supply

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 1.4 POWER SUPPLY TABLE 1-9. AC POWER SUPPLY PART NUMBER MAX. CURRENT MAX. VOLTAGE FREQUENCY ACXMODH2R-P-R2 700 mA max. 100 to 240 VAC 50/60 Hz ACXMODH6R-R2 1400 mA max 100 to 240 VAC...
  • Page 9: Dimensions

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 1.6 DIMENSIONS TABLE 1-12. DKM FX MODULAR REPEATERS ITEM DIMENSIONS Repeater/Cross Repeater 1.7”H x 5.81”W x 5.75”D (4.3 x 14.8 x 14.6 cm) TABLE 1-13. DEVICES IN THE 2-SLOT CHASSIS (ACXMODH2-R2) ITEM DIMENSIONS CPU Unit/CON Unit...
  • Page 10: Shipping Weight

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 1.7 SHIPPING WEIGHT TABLE 1-19. DKM FX MODULAR REPEATERS ITEM DIMENSIONS Repeater/Cross Repeater 0.6 lb. (0.3 kg) Shipping Box 4.9 lb. (2.2 kg) TABLE 1-20. DEVICES IN THE 2-SLOT CHASSIS (ACXMODH2-R2) ITEM SHIPPING WEIGHT CPU Unit/CON Unit...
  • Page 11: Description

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.1 APPLICATION The (Cross) Repeater is used to double the maximum cabling distance between a KVM extender CON or CPU Unit or even a KVM matrix.
  • Page 12: Product Range

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.3 PRODUCT RANGE 2.3.1 CHASSIS TABLE 2-2. AVAILABLE CHASSIS PART NUMBER DESCRIPTION ACXMODH2-R2 Empty chassis for up to 2 boards, 1 external power supply unit Empty chassis for up to 2 boards, 1 external power supply unit, preparation for redundancy for a second power supply ACXMODH2R-R2 unit (external)
  • Page 13: Accessories Upgrade Kits

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.4 ACCESSORIES UPGRADE KITS TABLE 2-4. ACCESSORIES UPGRADE KITS PART NUMBER DESCRIPTION ACXMODHEAR2 19”/1U rack mount kit for 2-slot chassis ACXMODHEAR2P 19”/1U rack mount kit for 2-slot chassis with internal PSU ACXMODHEAR4 19”/1U rack mount kit for 4-slot chassis ACXMODHEAR6...
  • Page 14: Device Views

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.5 DEVICE VIEWS 2.5.1 2-SLOT CHASSIS WITH ONE EXTERNAL POWER SUPPLY UNIT (ACXMODH2-R2) TABLE 2-5. ACXMODH2-R2 SPECIFICATIONS SPECIFICATION DESCRIPTION Connectors (1) 2.5-mm barrel connector for power Primary Power Output: 5 V, 3 A;...
  • Page 15: 2-Slot Chassis With One External Power Supply Unit And Redundant Power Option (Acxmodh2R-R2)

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.5.2 2-SLOT CHASSIS, EXTERNAL POWER AND REDUNDANT POWER OPTION (ACXMODH2R-R2) TABLE 2-7. ACXMODH2R-R2 SPECIFICATIONS SPECIFICATION DESCRIPTION Connectors (2) 2.5-mm barrel connectors for power Primary Power Output: 5 V, 3 A; Power Secondary Power Output (optional): 5 V, 3 A Dimensions...
  • Page 16: 2-Slot Chassis With One Internal Power Supply Unit And Redundant Power Option (Acxmodh2R-P-R2)

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.5.3 2-SLOT CHASSIS, INTERNAL POWER AND REDUNDANT POWER OPTION (ACXMODH2R-P-R2) TABLE 2-9. ACXMODH2R-P-R2 SPECIFICATIONS SPECIFICATION DESCRIPTION (1) 2.5-mm barrel connector for power; NOTE: If you are using this chassis as an 8-Port DKM FX Switch, use a higher amperage power supply sucha s Connectors ACXMODH6-PS or the main IEC-320 power input.
  • Page 17: 4-Slot Chassis With One External Power Supply Unit (Acxmodh4-R2)

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.5.4 4-SLOT CHASSIS WITH ONE EXTERNAL POWER SUPPLY (ACXMODH4-R2) TABLE 2-11. ACXMODH4-R2 SPECIFICATIONS SPECIFICATION DESCRIPTION Connectors (1) 2.5-mm barrel connector for power; Primary Power Output: 5 V, 5 A; Power Secondary Power Output: Does not support redundant power Dimensions...
  • Page 18: 4-Slot Chassis With One External Power Supply Unit And Redundant Power Option (Acxmodh4R-R2)

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.5.5 4-SLOT CHASSIS WITH EXTERNAL POWER AND REDUNDANT POWER OPTION (ACXMODH4R-R2) TABLE 2-13. ACXMODH4R-R2 SPECIFICATIONS SPECIFICATION DESCRIPTION Connectors (2) 2.5-mm barrel connectors for power Primary Power Output: 5 V, 5 A; Power Secondary Power Output (Optional): 5 V, 5 A Dimensions...
  • Page 19: 6-Slot Chassis With One Internal Power Supply And Redundant Power Option (Acxmodh6R-R2)

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.5.6 6-SLOT CHASSIS WITH INTERNAL POWER AND REDUNDANT POWER OPTION (ACXMODH6R-R2) TABLE 2-15. ACXMODH6R-R2 SPECIFICATIONS SPECIFICATION DESCRIPTION (1) IEC-320 main power input; Connectors (1) 2.5-mm barrel connector for redundant power Primary Power Output: 5 V, 8 A;...
  • Page 20: -Slot Chassis With Active Backplane And Two Internal Power Supplies (Acxmodh6Bpac-R2)

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.5.7 6-SLOT CHASSIS WITH BACKPLANE AND TWO INTERNAL POWER SUPPLIES (ACXMODH6BPAC-R2) TABLE 2-17. ACXMODH6BPAC-R2 SPECIFICATIONS SPECIFICATION DESCRIPTION Connectors (2) IEC-320 main power inputs Primary Power Output: 5 V, 10 A; Power Secondary Power Output (Optional): 5 V, 10 A Dimensions...
  • Page 21: 6-Slot Chassis With Active Backplane And Two Internal Power Supplies And Connectors On The Back Side (Acxmod6Fpac-R2)

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.5.8 6-SLOT CHASSIS WITH BACKPLANE, 2 INT. PS AND BACK SIDE CONNECTORS (ACXMODH6FPAC-R2) TABLE 2-19. ACXMODH6FPAC-R2 SPECIFICATIONS SPECIFICATION DESCRIPTION Connectors (2) IEC-320 main power inputs Primary Power Output: 5 V, 10 A;...
  • Page 22: 21-Slot Chassis With One Internal Power Supply And Redundant Power Option (Acxmodh21R)

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.5.9 21-SLOT CHASSIS WITH REDUNDANT POWER OPTION (ACXMODH21R) TABLE 2-21. ACXMODH21R SPECIFICATIONS SPECIFICATION DESCRIPTION (2) IEC-320 main power inputs; Connectors (21) 20-position headers for cards Primary Power Output: 5 V, 50 A;...
  • Page 23: Catx Repeater Module (Acx1M-Cc)

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.5.10 CATX REPEATER MODULE (ACX1M-CC) CATX REPEATER MODULE (ACX1M-CC) TABLE 2-23. CATX REPEATER MODULE (ACX1M-CC) COMPONENTS NUMBER IN FIGURE ABOVE DESCRIPTION Service port Connect to interconnect cable 1 Connect to interconnect cable 2 2.5.11 SINGLE-MODE FIBER REPEATER MODULE (ACX1M-SS) SINGLE-MODE FIBER REPEATER MODULE (ACX1M-SS)
  • Page 24: Catx/Single-Mode Fiber Repeater Module (Acx1M-Cs)

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.5.12 CATX/SINGLE-MODE FIBER REPEATER MODULE (ACX1M-CS) CATX/SINGLE-MODE FIBER REPEATER MODULE (ACX1M-CS) TABLE 2-25. CATX/SINGLE-MODE FIBER REPEATER MODULE (ACX1M-CS) COMPONENTS NUMBER IN FIGURE ABOVE DESCRIPTION Service port Connect to interconnect cable 1 Connect to interconnect cable 2 2.5.13 CATX DUAL REPEATER MODULE (ACX1M-2C2C)
  • Page 25: Single-Mode Fiber Dual Repeater Module (Acx1M-2S2S)

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.5.14 SINGLE-MODE FIBER DUAL REPEATER MODULE (ACX1M-2S2S) SINGLE-MODE FIBER DUAL REPEATER MODULE (ACX1M-2S2S) TABLE 2-27. SINGLE-MODE FIBER DUAL REPEATER MODULE (ACX1M-2S2S) COMPONENTS NUMBER IN FIGURE ABOVE DESCRIPTION Service port (repeater 1) Connect to interconnect cable 1 (repeater 1)
  • Page 26: Status Leds

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: DESCRIPTION TECHNICAL SUPPORT 1.877.877.2269 2.6 STATUS LEDS 2.6.1 STATUS (CROSS) REPEATER MODULE The (Cross) Repeater module is fitted with a multi color LED for overall status indication and with two further LEDs for indication of the connection status.
  • Page 27: Installation

    Š (1) or (2) country-specific power cord(s) (depending on chassis) Š If anything is missing or damaged, contact Black Box Technical Support at 877-877-2269 or info@blackbox.com 3.2 SYSTEM INSTALLATION First-time users are recommended to setup the system in the same room as a test setup. This will allow you to identify and solve any cabling problems, and experiment with your system more conveniently.
  • Page 28: Example Applications

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 3.3 EXAMPLE APPLICATIONS This section illustrates typical installations of (Cross) Repeaters. FIGURE 3-1. SINGLE MEDIA CONVERSION APPLICATION TABLE 3-1. SINGLE MEDIA CONVERSION APPLICATION SYSTEM COMPONENTS NUMBER IN FIGURE 3-1 COMPONENT Source (computer, CPU)
  • Page 29: Configuration

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 3-2. DUAL MEDIA CONVERTER APPLICATION TABLE 3-2. DUAL MEDIA CONVERSION APPLICATION SYSTEM COMPONENTS NUMBER IN FIGURE 3-2 COMPONENT Source (computer, CPU) KVM Extender CPU Unit Interconnect cable (CATx) (Cross) Repeater #1 Interconnect cable (fiber)
  • Page 30: Troubleshooting

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: TROUBLESHOOTING TECHNICAL SUPPORT 1.877.877.2269 GENERAL FAILURES FIGURE 6-1. REPEATER MODULES, BACK VIEWS TABLE 6-1. LEDS STATUS DIAGNOSIS POSSIBLE REASON MEASURE LED 3 OFF Power Supply Check power supply units and the connection to the power network Connection between (Cross) Repeater LED 2 OFF or LED 5 OFF Check interconnect cables and connections...
  • Page 31: Contacting Black Box Technical Support

    Contact Black Box Technical Support at 877-877-2269 or info@blackbox.com 5.2 SHIPPING CHECKLIST 1. To return your device, contact Black Box Technical Support at 877-877-2269 or info@blackbox.com to obtain a RMA number (Return-Material-Authorization). 2. Package your devices carefully, preferably using the original box. Add all pieces that you received originally.
  • Page 32: Appendix A. Regulatory Information

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 A.1 CE DECLARATION OF CONFORMITY These products as delivered comply with the provisions of the following European Directives: 2004/108/EG Council Directive on the approximation of the laws of the Member States relating to electromagnetic compatibility CE Marking 2009 The products comply with the following harmonized standards for Information Technology Equipment: Š...
  • Page 33: Rohs/Rohs2

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 A.5 ROHS/ROHS2 This device complies with the Directive 2011/65/EU of the European Parliament and of the council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS 2, RoHS II).
  • Page 34: Appendix B. Glossary

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX B: GLOSSARY TECHNICAL SUPPORT 1.877.877.2269 The following terms are commonly used in this guide or in video and KVM technology. AES/EBU: Digital audio standard that is officially known as AES3 and that is used for carrying digital audio signals between devices.
  • Page 35 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX B: GLOSSARY TECHNICAL SUPPORT 1.877.877.2269 Single-Head: A system with one video connection Single-mode: 9μ single-mode fiber cable S-Video (Y/C): S-Video (Y/C) is a video format transmitting luminance and chrominance signals separately. It has a higher quality standard than CVBS.
  • Page 36: Appendix C. Disclaimer/Trademarks

    C.1 DISCLAIMER Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice.
  • Page 37 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________\ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ 1.877.877.2269 BLACKBOX.COM...
  • Page 38 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ 1.877.877.2269 BLACKBOX.COM...
  • Page 39 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ _________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ __________________________________________________________________________________________________ 1.877.877.2269 BLACKBOX.COM...
  • Page 40 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 © COPYRIGHT 2017 BLACK BOX CORPORATION. ALL RIGHTS RESERVED.

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