Pandora SMART PRO V3 User Manual

Pandora SMART PRO V3 User Manual

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Pandora Smart Pro v3 is a car service-security system built for cars with on-board voltage of 12V.
It is a complex engineering solution, which includes unique and modern technological software and
hardware solutions.
When building the Pandora Smart Pro v3 we were using the most up-to-date electronics from
world's best manufacturers. The device is built using high-precision mounting and control machinery,
thus we guarantee highest possible quality, reliability and stable technical characteristics for the whole
operation period.
The Pandora Smart Pro v3 has a cryptographically strong authorization code with unique dialog
algorithm and individual encryption key on every device. It guarantees protection form electronic
hacking for the whole operation period.
The system is built for your convenience: it's ergonomic, reliable, has the highest security and
service characteristics, 3 years unconditional warranty and free service and support. We are happy to
provide any support we can – feel free to use our online support.
!
WARNING! It is strongly advised to have professional car mechanic installing the system.
Any car electronics installer should be able to install the system using installation scheme in this
manual and the special software. Most features are highly dependent on competent installation.
Our systems are thoroughly tested for quality, so if a feature fails to produce expected result,
most likely the problem is in improper installation.
This device has limited external factors resistance. It should not be subjected to water beyond occasional splatter, or operated in
temperatures outside -40 to +85° C range. All system components must be installed only in a car interior.
The base unit and radio tags fulfil with the IP40 category of protection against water.
Our web-site: pandorainfo.com
Customer support: support@pandorainfo.com
Pandora would like to thank you for
choosing our service-security system
Сертификат соответствия RU C-RU.MT49.B.00406/20

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Summary of Contents for Pandora SMART PRO V3

  • Page 1 Pandora would like to thank you for choosing our service-security system Pandora Smart Pro v3 is a car service-security system built for cars with on-board voltage of 12V. It is a complex engineering solution, which includes unique and modern technological software and hardware solutions.
  • Page 2: Table Of Contents

    Table of contents General information System set Read before using PIN codes of the system Owner’s personal card External VALET button System modules layout Base unit Information signals of the system System functions and modes Security mode Security and monitored zones Remote and automatic engine starts Slave mode Owner authorization devices and functions...
  • Page 3 Control by a phone Changing settings via a phone Online service and mobile applications Control the system Arming Disarming Locking/unlocking doors when ignition is on PANIC mode Remote engine start Service mode Control the system in case of emergency Emergency disarming Emergency control of the anti-theft functions Additional devices U S E R M A N UA L...
  • Page 4: General Information

    System set 1. User manual 2. Owner’s card 3. Radio tag 4. Case for radio tag 5. External VALET button 6. Beeper 7. Base unit 8. Blocking relay 9. External temperature sensor 10. Wires and fastening kit 11. Piezo siren PS-330 12.
  • Page 5: Read Before Using

    Read before using Carefully read this manual before starting installation and using the security-service system. Pay attention to text marked with HE SECURITY AND TELEMETRIC SYSTEM IS A COMPLEX TECHNICAL PRODUCT YSTEM INSTALLATION AND CONFIGURATION MUST BE CARRIED OUT ONLY BY A SKILLED PROFESSIONAL EATURES AND SYSTEM MODES CONTROL OF THE VEHICLES ZONES DEPENDS ON THE TYPE OF CONNECTION AND SYSTEM SETTINGS ORIGINAL VEHICLE OPERATION LOGIC AND TRIM...
  • Page 6: Pin Codes Of The System

    PIN-codes of the system The “Secret PIN-code” CANNOT BE CHANGED (is written on the “Owner’s personal card” The “Service PIN-code” (default value is 1-1-1-1) The “Guest PIN-code” (default value is 1-2-3-4) The “Immobilizer PIN-code” (is used for the Validator (pin-to-drive) function) PIN- T IS RECOMMENDED THAT YOU WILL WRITE DOWN THE CHANGED OR CREATED VALUES OF ALL CODES...
  • Page 7: External Valet Button

    External VALET button An external VALET button with a three-color status LED indicator is placed inside a vehicle (see the system modules layout) The button is used for programing the system, arming/disarming, activating/deactivating immobilizer mode. System modules layout External VALET button (VALET button via CAN) Button for the immobilizer PIN...
  • Page 8: Base Unit

    Built-in GSM modem (2G/3G/4G LTE) provides a connection with our online-service pandora-on. com and mobile applications (Pandora Online/Pandora Pro), allows to control the system by a phone using DTMF-commands, voice and SMS notifications, automatic date and time detection. The modem operates in a mobile network using the built-in SIM-chip or/and a nano-SIM.
  • Page 9 Built-in digital IMMO-KEY port and immobilzer bypass* – hardware and software algortihms with the special Pandora CLONE server allow the system to bypass original immobilizers for automatic and remote engine starts.This port can be also used to control Webasto Thermo Top Evo и Eberspacher Hydronic/2 heaters.
  • Page 10: Information Signals Of The System

    Information signals of the system LED INDICATOR SIGNALS SIGNALS DESCRIPTION THE SYSTEM IS ARMED Short red flashes System is armed Short green flashes System is armed (an authorization device is in the coverage zone) Fast red flashes Alarm THE SYSTEM IS DISARMED Faded System is disarmed System is preparing for automatic or delayed arming...
  • Page 11 SOUND AND LIGHT SIGNALIZATION SIGNALS DESCRIPTION (sound / light) Arming 1х /1х Disarming 2х /2х Car search 5х /5х Alarm, PANIC mode 30 sec. /30 sec. Preparing for remote engine start 3х Warning level of a sensor is triggered 3х /1х...
  • Page 12: System Functions And Modes

    SYSTEM FUNCTIONS AND MODES Security mode The system confirms arming with 1х sound 1х light signals. When the system is armed, the system monitors security zones with separated warning and alarm level of triggering: • Warning mode - this mode activates when there is a slight impact on the shock sensor or additional senor.
  • Page 13: Remote And Automatic Engine Starts

    • “Parking light is not turned off” notification (status) • Shock sensor (security zone – alarm and warning level) • Motion sensor (security zone – alarm level) • Tilt sensor (security zone – alarm level) • OE alarm system status via CAN, additional sensor (status, security zone – alarm and warning level) • Turning ignition on (status, security zone –...
  • Page 14: Slave Mode

    it out of the lock (skip this step for cars with a Start/Stop button). 3. Leave the car, close the doors. 4. Arm the system - the engine will be stopped. Now the system is ready to perform remote and automatic engine start.
  • Page 15: Owner Authorization Devices And Functions

    Owner authorization devices and functions Authorization devices Authorization devices are Bluetooth devices paired with the system (radio tags, remote control D030, mobile phone with the app). The devices are used to recognize an owner in the radio coverage zone of the base unit to arm/disarm the system (Hands Free mode) and to implement immobilizer or Anti-Hi-Jack functions.
  • Page 16: Checking The Number Of Paired Devices

    If the system cannot detect an authorization device, the base unit will perform a delayed engine blocking. The siren will play the ‘Engine blocking warning’ ringtone before blocking. The engine will be blocked immediately or at the time the car starts moving, it depends on the system settings. When an authorization device appears in the coverage zone, the system will exit blocking mode and will continue to work in normal mode.
  • Page 17: Immobilizer Radio Tag

    IMMOBILIZER RADIO TAG A radio tag is a device used to control a vehicle/system. The tag is also used as an authorization device for “Immobilizer/Anti-Hijack/HandsFree” modes. It works in the Bluetooth coverage zone. The radio tag has: a control button for arming/disarming and activating/deactivating service mode;...
  • Page 18: Replacing An Immobilizer Tag Battery

    Light indication of SEND LED SIGNAL DESCRIPTION 1 fl ash Arming/disarming Confi rmation of arming Low battery level (when installing a battery) 2 fl ash Confi rmation of disarming 3 fl ash Battery is charged (when installing a battery) Faded Battery is discharged (when installing a battery, when pressing the button) Replacing an immobilizer tag battery...
  • Page 19: Updating Firmware Of The Tag

    Updating firmware of the tag • Download the Pandora BT application (for Android or iOS devices equipped with a Bluetooth 4.0 Low Energy or higher module). • Open the mobile app Pandora BT. • Press and hold the button of the radio tag until the 10th flash of the...
  • Page 20 CONTROL THE SYSTEM BY A PHONE OR THE CORRECT OPERATION OF THE FUNCTIONS AN OWNER SHOULD MONITOR THE STATUS BALANCE OF THE CARD , GSM INSTALLED IN THE SYSTEM F THE CARD IS BLOCKED OR DEFECTIVE FUNCTIONS OF THE SYSTEM WILL BE UNAVAILABLE Call the system’s phone number.
  • Page 21 +XXXXXXXXXXX,123*,297* where “+XXXXXXXXXXX” – the system phone number, “, ” - - pause is a feature of the phone (can be displayed as the ‘P’ , see the instructions of the phone), “123*” - remote engine start DTMF command, “297*” - end call DTMF command. Contact can be added as a speed dial to any of the free button.
  • Page 22 Enabling/disabling automatic engine starts Pandora systems have a function of prompt disabling automatic engine start: 1. Call the system number and wait for the answer. 2. Dial 987* to disable all automatic engine starts or 789* to enable. 3. The system will confirm execution of the command.
  • Page 23 1. Call the system number and wait for the answer. с Dial 666* to block an engine or 999* to unlock it (after dialing 999* you should enter the “Secret PIN code” that is located on the owner’s card). LL OTHER COMMANDS CAN BE ENTERED IN THE SAME MANNER Changing settings via a phone Disarm the system, call the system number, wait for the answer, switch on the ignition for 1-3 seconds (but no more than 5 seconds), then switch it off.
  • Page 24 Owner's number -> # Changing guest PIN-code Phone Additional number settings settings Additional owner's number -> # Entering as guest Second additional owner's Set threshold voltage for sending number -> # text message Account balance inquiry number -> # By time Automatic engine start System’s number ->...
  • Page 25 ONLINE SERVICE AND MOBILE APPLICATIONS Telemetric function of the system allows you to control pandora-on.com your vehicle using the online service pandora-on.com or mobile apps – Pandora Pro (for iOS), Pandora Online (for e-mail LOGIN Android). The Pandora Pro and Pandora Online applications...
  • Page 26 Login After completing of the registration process, youcan login to the online service via a computer’s web browser or via the mobile apps Pandora Pro or Pandora Online. Use your previously created login/ password to login. Adding a system to your account The created account can support up to 3 telemetry systems.
  • Page 27 III. PAIR A MOBILE PHONE. Turn on Bluetooth on your mobile phone and open the mobile application. Go to : Settings -> Bluetooth control -> Bluetooth device/ Not specified (Android)» -> + (iOS)/ Add (Android». Select the found system in the search window, the system and the mobile device will be automatically paired.
  • Page 28 1 0 * Online-service Login to the PANDORA-ON.COM, when the system is online (there is an Internet connection) press the button on the control panel. Mobile applications Pandora Online and Pandora Pro Open the mobile application. When the system is online (there is an Internet or Bluetooth connection), press and hold the button on the control panel until the scale is fully loaded.
  • Page 29 HandsFree mode Move with an authorization device away from your vehicle VALET button Press and hold the VALET button for 3 seconds. The system will be armed in 30 seconds. The LED indicator is lighting red during the countdown. HERE IS AN OPTION IN THE SYSTEM SETTINGS THAT ALLOWS TO ARM THE SYSTEM WITH DISABLED SENSORS SHOCK TILT MOTION...
  • Page 30 Online service Login to the PANDORA-ON.COM, when the system is online (there is an Internet connection) press the button on the control panel. Mobile applications Pandora Online and Pandora Pro Open the mobile application. When the system is online (there is an Internet or Bluetooth connection), press and hold the button on the control panel until the scale is fully loaded.
  • Page 31 30 seconds. To activate this mode, use one of the methods described below. Mobile applications Pandora Online and Pandora Pro Open the mobile application. When the system is online (there is an Internet or Bluetooth connection), press and hold the button on the control panel until the scale is fully loaded.
  • Page 32 Online service • To start the engine, login to the PANDORA-ON.COM (when the system is online there is an Internet connection), press the START ENGINE button on the control panel. In a few seconds the engine will be started, it will be confirmed with the spinning icon.
  • Page 33 Mobile applications Pandora Online and Pandora Pro • To start the engine, open the mobile application. When the system is online (there is an Internet or Bluetooth connection) press and hold the START ENGINE button on the control panel until the scale is fully loaded.
  • Page 34 Immobilizer buttons • To activate service mode, enter the “Immobilizer PIN-code” and press the immobilizer button 10 times within 20 seconds. • To deactivate service mode, turn on the ignition and enter the “Immobilizer PIN-code”. Service mode indication • Activated Service mode is indicated by: an icon in the mobile application, constant green LED when the ignition is on, long sound signal of a Beeper at the moment you activate the mode.
  • Page 35 CONTROL OF THE SYSTEM IN CASE OF EMERGENCY The system has emergency ways to deactivate security and anti-hijack functions (using the VALET button and the “Secret PIN-code”) in case of loss or failure of control devices or in case of discharge of a battery (when you cannot replace it or charge).
  • Page 36 • Enter the fourth digit • Press the button the number of times equal to the fourth digit. Pauses between presses should not exceed 1 second. Each pressing will be confirmed with an orange LED indicator flash. The correct input will be confirmed with the series of green and red flashes of the LED indicator.
  • Page 37 Enter the “Secret PIN-code” or the “Service PIN-code” (default value is 1-1-1-1) to put the system in programming mode. To manage Immobilizer and Anti- To manage Immobilizer and Anti-Hi-Jack Hi-Jack functions - After entering functions - After entering programming programming mode, press the VALET mode, press the VALET button 15 times.
  • Page 38 ADDITIONAL DEVICES is a two-way short-distance communication Remote control D-030 device designed to control a security system and receive information about its state. The remote control can be used as an owner authorization device. CONTROL COMMANDS Arming/Disarming | Trunk | Remote engine start | Engine pre-heater STATUSES Vehicle and system statuses OWNER AUTHORIZATION...
  • Page 39 • supports up to 4 remote controls D-043; • integrated “CALL/SOS” for arming/disarming, driver call and emergency notifications; • Integrated PANDORA security mode status LED. 868MH /128B | 2.4G (BLE 4.2) |...

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