Ergomotion quest 1.0 Owner's Manual

Ergomotion quest 1.0 Owner's Manual

Adjustable base
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OWNER'S MANUAL
OWNER'S
MANUAL
Actual product appearance and functionality may vary from photographs, illustrations and descriptions included in this manual.

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  • Page 1 OWNER'S MANUAL OWNER’S MANUAL Actual product appearance and functionality may vary from photographs, illustrations and descriptions included in this manual.
  • Page 2: Table Of Contents

    table of contents Safety Precautions and Usage Statements ............... 1-3 Parts List .
  • Page 3: Safety Precautions And Usage Statements

    safety precautions and usage statements Attention: Important Safety Disclaimers Read the following information before using this product. Failure to use a surge protection device could compromise safety or cause product malfunction and could void the electrical portion of your warranty. TO REDUCE THE RISK OF SHOCK, BURNS, FIRE OR INJURY: with devices such as pacemakers, ICD’s and any other device sensitive For optimal safety and operation, plug bed base into a surge protector...
  • Page 4 The angle (designated “β” in figure 1) between the flat section and foot All Ergomotion adjustable foundations, depending on make and model, are designed and manufactured to perform and function within designated quality control parameters. Bases are subject to meticulous and rigorous inspections during the quality control process to ensure bases will operate within these standards during normal operating use.
  • Page 5 safety precautions and usage statements in our adjustable bases such as the woods, metals and plastics used in the WEIGHT LIMITS: platform, frame and components are sensitive to moisture content and This product is not rated to support weights in excess of 750 pounds. The temperature and may make sounds in colder environments.
  • Page 6: Parts List

    parts list Before discarding the packing materials - ensure all the parts are accounted for. All electronics and components that need to be installed are located in boxes under the base or attached to the frame. Wireless Remote Control (1) Mattress Retainer Bar (1)* Legs (6) Power Cord (1)
  • Page 7: Base And Remote Overview

    base and remote overview Head Motor Lifts head portion of the base. Lowers head portion of the base.
  • Page 8: Quick Reference Guide

    quick reference guide Not to scale. For illustration purposes only. Read all instructions before beginning installation. ELECTRONICS OVERVIEW Remote Power Cord Power Supply Splitter Cable Head Motor...
  • Page 9: Installation Guide

    Do not over tighten. • Insert the Power Cord into the Power Supply. • Plug the Power Cord into a power outlet. A surge protector is recommended. For customer support, visit www.ergomotion.com or call: 1-888-550-3746...
  • Page 10 • Quickly test remote functions to verify proper setup and return the base to a flat position before placing the mattress on top. Setup is now complete! For customer support, visit www.ergomotion.com or call: 1-888-550-3746...
  • Page 11: Headboard Brackets

    headboard bracket installation guide (optional) Headboard Brackets are an optional accessory. A 9/16” (14 mm) & 1/2” (13 mm) socket and crescent wrench are necessary to complete installation. a.) Align the hole in the bracket to the brass sleeve into which Attach the plastic spacer and T-Bracket.
  • Page 12 battery backup strip (optional) For emergency use only, in case of a power outage. Batteries are not to be used for normal operation of the bed. OVERVIEW For emergency use only, in case of a power outage. In the event that the base is stuck in an articulated position during a power outage — the Battery Backup Strip will return the base to a FLAT position.
  • Page 13: Troubleshooting

    Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded, electrical surge protector is recommended). If issue is not resolved by following the instructions above, locate serial number on warranty card or back of remote and call Ergomotion Customer Service: US 1-888-550-3746...
  • Page 14 Nationwide Customer Service ©2018 Ergomotion Inc V001_R3_06/2020 Phone 1.844.534.3676 1.805.979.9399 Email info@ergomotion.com www.ergomotion.com Serial Number:...
  • Page 15 OWNER'S MANUAL OWNER’S MANUAL Actual product appearance and functionality may vary from photographs, illustrations and descriptions included in this manual.
  • Page 16 table of contents Safety Precautions and Usage Statements ............... 1-3 Parts List .
  • Page 17: Safety Precautions And Usage Statements

    safety precautions and usage statements Attention: Important Safety Disclaimers Read the following information before using this product. Failure to use a surge protection device could compromise safety or cause product malfunction and could void the electrical portion of your warranty. TO REDUCE THE RISK OF SHOCK, BURNS, FIRE OR INJURY: Some products contain Neodymium MAGNETS which may interfere For optimal safety and operation, plug bed base into a surge protector...
  • Page 18 All Ergomotion adjustable foundations, depending on make and model, are designed and manufactured to perform and an audible sound.
  • Page 19 safety precautions and usage statements base respond to weight and temperature changes. Some of the materials WEIGHT LIMITS: in our adjustable bases such as the woods, metals and plastics used in the This product is not rated to support weights in excess of 750 pounds. The platform, frame and components are sensitive to moisture content and base will structurally support this weight, provided it is evenly distributed temperature and may make sounds in colder environments.
  • Page 20: Parts List

    parts list Before discarding the packing materials - ensure all the parts are accounted for. All electronics and components that need to be installed are located in boxes under the base or attached to the frame. Wireless Remote Control (1) Mattress Retainer Bar (1)* Legs (6) Power Cord (1)
  • Page 21: Base And Remote Overview

    base and remote overview Head Motor Head up Flat Preset Foot Down Control Foot Up Zero-G® Preset Memory Preset #2 Head Down Remote Flashlight Memory Preset #1 Foot Motor...
  • Page 22: Quick Reference Guide

    quick reference guide Not to scale. For illustration purposes only. Read all instructions before beginning installation. ELECTRONICS OVERVIEW Remote Emergency Battery Head Motor Backup Strap Foot Motor Control Power Cord Input Cord Power Supply If installing a split unit, see page 13.
  • Page 23: Installation Guide

    Do not over tighten. • Insert the Power Cord into the Power Supply. • Plug the Power Cord into a power outlet. A surge protector is recommended. For customer support, visit www.ergomotion.com or call: 1-888-550-3746...
  • Page 24 • Quickly test remote functions to verify proper setup and return the base to a flat position before placing the mattress on top. Setup is now complete! For customer support, visit www.ergomotion.com or call: 1-888-550-3746...
  • Page 25: Remote Control

    remote control REMOTE OVERVIEW BUTTON FUNCTIONS The HEAD arrows lift and lower the head section of the base. The FOOT arrows lift and lower the foot section of the base. One touch FLAT preset position. Turn the remote flashlight On/Off. One touch ZERO G preset position.
  • Page 26: Remote Control Preset Programming

    remote control preset programming MEMORY PRESETS Memory Preset Position 1 Memory Preset Position 2 TO PROGRAM THE PRESET POSITIONS: Articulate the head and foot to your desired position. Next, press and hold one of the preset buttons [MEMORY 1/2] for 7 seconds.
  • Page 27 Perform Step 2 within 10 seconds, adjustable base movements, please repeat the process again or call while the control box light is flashing. Ergomotion customer service: 1-888-550-3746 Power Supply Power Cord Hold the...
  • Page 28: Connecting Strap

    connecting strap (not included) If a split setup is being installed, optional plastic connecting straps can be used to help secure the bases together. To purchase optional accessories, please call 1-888-550-3746. With the bases in their desired Re-tighten legs. Do not over tighten. Use the remaining strap and location, slightly loosen both legs repeat on other end of the base.
  • Page 29: Syncing Two Bases

    syncing two bases (optional) A Sync Cord is included with the base. Not available on Queen, Full or Full-Long size bases. The Sync Cord connects the two control boxes to a single remote for the synchronization of two bases. This process is most commonly used for syncing two connected TXL bases. Unplug bases from power source.
  • Page 30: Headboard Brackets

    headboard bracket installation guide (optional) Headboard Brackets are an optional accessory. A 9/16” (14 mm) & 1/2” (13 mm) socket and crescent wrench are necessary to complete installation. a.) Align the hole in the bracket to the brass sleeve into which Attach the plastic spacer and T-Bracket.
  • Page 31 battery backup strap (optional) For emergency use only, in case of a power outage. Batteries are not to be used for normal operation of the bed. Disconnect the Power Supply from the input power cord. Connect the end of the Battery Backup Strap to the input cord that is attached to the control box.
  • Page 32: Troubleshooting

    Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded, electrical surge protector is recommended). If issue is not resolved by following the instructions above, locate serial number on warranty card or back of remote and call Ergomotion Customer Service: US 1-888-550-3746...
  • Page 33: Notes

    notes...
  • Page 34 Nationwide Customer Service ©2018 Ergomotion Inc V001_12/2019 Phone 1.844.534.3676 1.805.979.9399 Email info@ergomotion.com www.ergomotion.com Serial Number:...
  • Page 35 OWNER'S MANUAL Actual product appearance and functionality may vary from photographs, illustrations and descriptions included in this manual.
  • Page 36 table of contents Safety Precautions and Usage Statements ............... 1-3 Parts List .
  • Page 37: Safety Precautions And Usage Statements

    safety precautions and usage statements Attention: Important Safety Disclaimers Read the following information before using this product. Failure to use a surge protection device could compromise safety or cause product malfunction and could void the electrical portion of your warranty. TO REDUCE THE RISK OF SHOCK, BURNS, FIRE OR INJURY: Some products contain Neodymium MAGNETS which may interfere For optimal safety and operation, plug bed base into a surge protector...
  • Page 38 All Ergomotion adjustable foundations, depending on make and model, are designed and manufactured to perform and an audible sound.
  • Page 39 safety precautions and usage statements with the kids or grandkids. The extra movement will help the adjustable WEIGHT LIMITS: base respond to weight and temperature changes. Some of the materials This product is not rated to support weights in excess of 750 pounds. The in our adjustable bases such as the woods, metals and plastics used in the base will structurally support this weight, provided it is evenly distributed platform, frame and components are sensitive to moisture content and...
  • Page 40: Parts List

    parts list Before discarding the packing materials - ensure all the parts are accounted for. All electronics and components that need to be installed are located in boxes under the base or attached to the frame. Wireless Remote Control (1) Mattress Retainer Bar (1)* Legs (6) Power Cord (1)
  • Page 41: Base And Remote Overview

    base and remote overview Head Control Massage Motor Motor USB Port USB Port Memory Presets #1,2,3 Remote Pair Button Head & Foot Up Head & Foot Down Head Up Foot Down Foot up Head Down Flat Position Memory Preset #4 Zero-G®...
  • Page 42: Quick Reference Guide

    quick reference guide Not to scale. For illustration purposes only. Read all instructions before beginning installation. ELECTRONICS OVERVIEW Remote Emergency Battery Wand Voice Backup Strap Control Single Head Single Foot Massage Motor Massage Motor Underbed Lighting Head Motor USB Ports Foot Motor Input Cord Power...
  • Page 43: Installation Guide

    Step 1: First, remove the offline voice voice box, when installing on the tube from the card slot. other side, slide the wand device onto the mounting bracket until you feel it click into place. For customer support, visit www.ergomotion.com or call: 1-888-550-3746...
  • Page 44 Step 5: Connect The Wand to the Uncoil the Input Cord (connected to Control Box Cable via the 3-pin control box’s Power port) and plug it into connector. Power Supply. Step 6: Snap the hose into the slot. Insert the Power Cord into the Power Supply.
  • Page 45 Place each end of the mattress retainer bar into the inserts at the foot of the base until the retainer bar is secured in place. Setup is now complete! Test all functions on remote. For customer support, visit www.ergomotion.com or call: 1-888-550-3746...
  • Page 46: Remote Control

    remote control REMOTE OVERVIEW ADJUST The HEAD arrows lift and lower the head section of the base. Memory Presets 1-3 Remote Pair Button The SYNC arrows lift and lower the head & foot section of Head & Foot Up the base simultaneously. Head &...
  • Page 47 remote control MEMORY PRESETS MASSAGE FEATURE The Head + and - buttons adjust HEAD Memory Preset Position 1 the head massage intensities. Memory Preset Position 2 The Foot + and - buttons adjust FOOT the foot massage intensities. Memory Preset Position 3 Memory Preset Position 4 The Timer/All Off button selects TIMER/...
  • Page 48 Perform Step 2 within 10 seconds, adjustable base movements, please repeat the process again or call while the control box light is flashing. Ergomotion customer service: 1-888-550-3746 Power Supply Power Cord Press and hold down the Pair button. The LED light on the remote will start flashing.
  • Page 49: Connecting Strap (Not Included)

    connecting strap (not included) If a split setup is being installed, optional plastic connecting straps can be used to help secure the bases together. To purchase optional accessories, please call 1-888-550-3746. With the bases in their desired Re-tighten legs. Do not over tighten. Use the remaining strap and location, slightly loosen both legs repeat on other end of the base.
  • Page 50: Syncing Two Bases (Optional)

    syncing two bases (optional) A Sync Cord is included with the base. Not available on Queen, Full or Full-Long size bases. The Sync Cord connects the two control boxes to a single remote for the synchronization of two bases. This process is most commonly used for syncing two connected TXL bases. Unplug bases from power source.
  • Page 51: The Wand Voice Activated System

    the wand voice activated system Install The Wand to enable offline voice control of your adjustable base. OVERVIEW ATTENTION: Your adjustable base can pose an entrapment hazard which is increased in households with small children and or pets. Using voice controls further increases this entrapment hazard due to the potential of unintentionally triggering a command vocally.
  • Page 52 the wand voice activated system SETUP DEVICE The Wand Voice Activated system will arrive turned off and you will need to activate The Wand by selecting an invocation command of your preference. In order to activate The Wand and start using voice controls to control your adjustable base, please select one of the invocation phrases provided by moving the slider switch to either “ERGO”...
  • Page 53: The Wand Voice Commands

    the wand voice commands Once the invocation phrase has been uttered, the microphone will be active for 8 seconds which is indicated by the blue light. While the microphone is active you can now use any of the command utterances listed below to control your adjustable base. VOICE COMMAND EXPLANATION VOICE COMMAND...
  • Page 54: Headboard Bracket Installation Guide (Optional)

    headboard bracket installation guide (optional) Headboard Brackets are an optional accessory. A 9/16” (14 mm) & 1/2” (13 mm) socket and crescent wrench are necessary to complete installation. a.) Align the hole in the bracket to the brass sleeve into which Attach the plastic spacer and T-Bracket.
  • Page 55 battery backup strap (optional) For emergency use only, in case of a power outage. Batteries are not to be used for normal operation of the bed. Disconnect the Power Supply from the input power cord. Connect the end of the Battery Backup Strap to the input power cord that is attached to the control box.
  • Page 56: Troubleshooting

    Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded, electrical surge protector is recommended). If issue is not resolved by following the instructions above, locate serial number on warranty card or back of remote and call Ergomotion Customer Service: US 1-888-550-3746...
  • Page 57: Notes

    notes...
  • Page 58 Nationwide Customer Service ©2018 Ergomotion Inc V001_04/2020 Phone 1.844.534.3676 1.805.979.9399 Email info@ergomotion.com www.ergomotion.com Serial Number:...

This manual is also suitable for:

Quest 2.5

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