Troubleshooting - Zanussi ZKC5030 User Manual

Troubleshooting

Please carry out the following checks on your
appliance before calling a Service Engineer. It
may be that the problem is a simple one which
you can solve yourself without the expense of a
service call.
PROBLEM
The grill, ovens and timer do not work.
The grill and top oven work but the main oven
does not.
The grill does not work or cuts out after being used
for a long period of time.
The timer does not work.
The oven is not cooking evenly.
The indicator neons are not working correctly.
The oven fan is noisy.
The oven temperature is too high or too low.
In-guarantee customers should make sure
that the checks have been made as the
engineer will make a charge if the fault is not
a mechanical or electrical breakdown.
Please note that proof of purchase is required
for in-guarantee service calls.
POSSIBLE SOLUTION
Check that the appliance has been wired in to the
appliance supply and is switched on at the wall.
Check that the main appliance fuse is working.
If you have checked the above:
Allow the appliance to cool for a couple of hours.
The appliance should now be working normally.
Check that the time of day has been set on the
clock.
Ensure the cooling fan is running when the grill is
on. If the cooling fan fails, the grill will not
operate correctly. Contact your local service
force centre.
Leave the grill door open and allow the grill to
cool. After a couple of hours check that the grill
works as normal
Check that the instructions for the operation of
the timer are being closely followed.
Check that the appliance is correctly installed and
is level.
Check that the recommended temperatures and
shelf positions are being used.
Check that you have selected only the function
you require. Ensure all other controls are in the
off position.
Check that the oven is level.
Check that the shelves and bakeware are not
vibrating in contact with the oven back panel.
Check that the recommended temperatures and
shelf positions are being used. Be prepared to
adjust the temperature up or down to achieve the
results you want.
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