Troubleshooting - ATC -2000 User Manual

packet, numbers of packet receiving (Read Only).

5. Troubleshooting

PROBLEM CORRECTIVE ACTION
5
Make sure that you have correct power
connected to ATC-2000 and plugged in
None of the LEDs to an appropriate power source. Check
turn on when you all cables connections.
turn on the
ATC-2000 If the LEDs still do not turn on, you may
have a hardware problem. In this case,
you should contact your local vendor.
Check cable connection between
Can not access ATC-2000 and computer or hub. Ping
ATC-2000 from ATC-2000 from computer. Make sure
Ethernet
your computer Ethernet card is
installed and functioning properly.
If the 10/100M LED are off, check the
cable connection between ATC-2000
Can not ping any
and your computer.
computer on the
Verify that the IP address and subnet
LAN
mask of the ATC-2000 and computer
are in the same IP address range.
Check the Serial cable connection
between ATC-2000 and your device.
Can not access
ATC-2000 from
Verify that the ATC-2000 setting of
Serial Serial type is same as your device and
make sure the hardware jumper is in the
correction position.
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