Troubleshooting - Schartec Easy 800 N Installation And Operating Instructions Manual

Error
No reaction from the operator
System learning will not start
Automatic closing timer doesn't
work
Operator opens/closes on its own
Operator not working
Garage door opens only. Garage
door will not close.
Garage door automatically moves
15-40 cm back rather than fully
closing
Remote control does not work
New remotes cannot be encoded

Troubleshooting

Root Cause
1. No voltage is present.
2. Operator is not plugged in.
Photocell connected incorrectly or
is not recognized by the controller.
Photocell not connected.
Glitch / assembly next to the power
line.
Opening/Closing positions not
correctly learned in.
When using a photocell or upon
activation of the photocell function
without having attached a
photocell.
1. Automatic safety return.
Because of an old or improperly
adjusted garage door.
2. Door unbalanced or springs
old, weak or defective.
1. Battery is empty.
2. Interference source in the area.
1. Memory is full.
2. New remote control is not
compatible with the door
operator.
40
Solutions
1. Check the power supply from electronic
plug on opener.
2. Carefully open the cover, check that all
cables are connected.
1. Check the connection of the photocell.
2. Adjust photocell alignment.
3. If the photocell is not desired, disable this
function in the menu.
Connect photocell. This function is only
possible with a connected light barrier.
The controller may not be mounted in the
immediate vicinity of a power line
(electrostatic charge).
Set the end positions as described in the
instructions.
1. Check the photocell and see that no
obstacle is obstructing it.
2. Disable the photocell function if a photocell
is not installed.
1. Check the springs in every door position
2. Set the end positions again.
3. Increase the power for the force
obstruction.
1. Replace the battery.
2. Remove all sources of interference in the
environment (eg. baby monitors, etc.)
1. Press "Code" long displays more than 8
seconds until the display shows "dL." All
codes are deleted. Now save the new
remote control.
2. Use only original Easy remotes.