Primos 65064M User Manual page 9

WARRANTY
You MUST register your MUGSHOT® Cam online within (30) days of receipt to receive the 2 Year
warranty and present a "Proof of Purchase" to receive warranty protection. If neither of these are
presentable, we will not replace your item.
UP TO 2 YEAR LIMITED WARRANTY
Primos® Hunting ("Primos") warrants the MUGSHOT® to be free from defects in workmanship and
materials, under normal use and conditions, for the time periods and terms as set forth below. According
to this Limited Warranty Primos® will, at its discretion, (a) repair the production using new or refurbished
parts or (b) replace the product with a new or refurbished product (product that has been returned to its
original specifications). In the event of a defect, these are the exclusive remedies available to the
original consumer purchaser only and is not assignable or transferable.
Terms: You must register your MUGSHOT® Cam and keep the "Proof of Purchase" to receive
warranty protection on your Camera. **Go online to www.primos.com/registration and complete the
Online Registration. You have 1 month from date of purchase to register your MUGSHOT® online. **
visit primos.zendesk.com for FAQ, PDF manuals and camera support.
Limitations: This warranty is valid only if the product is used for the purpose for which it was
designed. It does not cover: 1) products which have been damaged by negligence/misuse (including,
but not limited to, improper storage, battery leakage and water damage caused by submersion),
accident or which have been modified or repaired by unauthorized persons; 2) cracked or broken
housing of units damaged by excess heat or impact/force; 3) damage caused by wild animals 4) the cost
of shipping this product to the factory for service and its return to you.
Instructions: In the event warranty service is needed, please contact Primos® Customer
Service (service@primos.com or 1-800-523- 2395). You will need to:
1. Remove SD memory card and batteries from product and pack in well-padded or highly protective
box. Primos® Hunting will NOT be responsible for damage incurred in returning product for repair.
2. Include Return Form and "Proof of Purchase" in with return.
3. Send product prepaid to:Primos Camera Returns/Repairs 9200 Cody Overland Park, KS 66214
Disclaimer
Primos® makes no representations or warranties, either expressed or implied, by or concerning any
content of these written materials or software, or for damages resulting from the use of the information
contained therein. Primos® reserves the right to alter the features and contents of this publication,
hardware or software without obligation or advance notice.