Blank Prints - Xerox Phaser 5550 User Manual

Blank Prints

The entire printed page is blank with no visible print.
Possible Causes
If you just installed a new drum cartridge, the
yellow sealing tape may still be in place.
Multiple sheets may have been fed from the
paper tray at the same time.
Printable data may not have been received from
the computer.
Remove the tape.
Remove the paper from the paper tray and fan it.
Also, ensure that the paper is correctly loaded in
the tray.
Print a Configuration page.
If the Configuration page prints correctly,
■
check the interface cable between the
computer and printer, the printer setup, and
application software.
If the Configuration page is blank, replace the
■
drum cartridge then reprint the Configuration
page. If the Configuration page still is blank,
contact your Customer Support Center.
Phaser® 5550 Printer
6-59
Print-Quality Problems
Solutions