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Troubleshooting
Troubleshooting
Problem
Error
Cause
Code
The display is blank.
-
The battery is empty.
The current time does
-
The robot has not been
not appear on the
charged for a too long
display.
time.
The robot does not
The Dust container is
start.
not present or properly
closed.
The robot does not
E:10
Bumper is stuck.
move/clean properly.
E:11
Right wheel is stuck.
E:12
Left wheel is stuck.
E:13
Brush roll is stuck.
E:14
Side brush is stuck.
E:15
The robot is stuck.
The batteries does not
-
The power cord and
charge.
adapter is not properly
assembled, and/
or connected to the
mains.
The Charging plates
on the robot and the
Charging base are not
connected.
The batteries does not
-
The batteries life has
longer charge or runs
expired.
empty fast.
The batteries are
E:21
The batteries are
malfunctioning when
malfunctioning when
charging.
charging.
The robot overheats
E:30
The ambient
when cleaning.
temperature is too
high.
Service needed.
E:40
Digits on the display
-
The current time is
flashes. The Schedule
not set.
button does not
respond when pressed.
Water has been sucked
-
-
into the robot.
For any further problems, please check the service area on our website or
contact an authorized Electrolux service center.
Anubis_Electrolux_EMEA.indd 33
Visit our website to:
Solution
Charge the robot.
Charge the robot and set the
clock.
Place the Dust container in the
robot, properly close the lid.
The robot is stuck, and is in need
of help to get loose.
Lift and place the robot where it
can move freely.
Check that all parts turns freely.
Clean and remove entangled
threads from parts if needed.
Replace Brush roll or Side brush if
damaged.
Lift and place the robot where it
can move freely.
Connect the adapter connector to
the Charging base. Connect the
power cable to the mains. Make
sure the Charging plates on the
robot and the Charging base are
connected.
Check that the plug and cable are
not damaged.
Replace the batteries.
Always change the 2 battery
packs at the same time.
Warranty.
Immediataly stop charging and
disconnect the Charging base
from the mains socket. Please
contact authorized Electrolux
service centre.
Turn off the robot and wait for it
to cool down. Pull down blinds for
the windows to block out strong
sunlight.
Contact an authorized Electrolux
service centre.
Set the current time.
It is not possible to use schedule
cleaning if the current time is
not set.
It will be necessary to replace the
motor at an authorized Electrolux
service centre.
Damage to the motor caused by
the penetration of water is not
covered by the warranty.
Get usage advice, brochures, trouble shooter,
service information: www.electrolux.com
Register your product for better service:
www.electrolux.com/productregistration
Buy Accessories and Consumables for
your appliance: www.electrolux.com/shop
Consumables & Accessories
www.electrolux.com/shop
MotionSense Kit
Ref: ERK1
PNC: 900168214/6
3x
3x
Virtual Barrier™
Ref: EVW1
PNC: 900168216/1
Battery Pack
ANC: 406 000 017/3
Charging Base
ANC: 406 000 029/8
33
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2016-08-03 11:19:53
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