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LIMITED WARRANTY
Customers in the Contiguous US
With proof of purchase from an authorized retailer, this product is warranted
for a period of 1 year from original purchase date against defects in materials
and workmanship under normal use. This warranty does NOT cover normal
wear/weathering, exposure to water, freezing temperatures, oils, fluids, or
chemicals OR use in a commercial context if the unit is not designated as a
commercial model. At Balkene Home's sole discretion, products under
warranty will be repaired and/or replaced at no charge to the customer.
Returns sent back to Well Traveled Living must be sent via prepaid freight in
the original retail packaging.
For warranty service, contact Balkene Home at the address, phone numbers
or website and email listed in this owner's manual. Be sure to have your sales
receipt, date of purchase and catalogue/model numbers available when
calling. All warranty service will be coordinated by Balkene Home's Amelia
Island, Florida service center. This warranty is extended only to the original
owner. Proof of purchase will be required before warranty service is
rendered. The sales receipt is the only valid proof of purchase. This warranty
only covers failures due to defects in materials or workmanship which occur
during normal use. Failures and/or damage which result from accident,
negligence, misuse, abuse, neglect, mishandling, alteration or modification,
failure to maintain, improper assembly or maintenance, service by
unauthorized agency or use of unauthorized components or damage that is
attributable to acts of God are NOT covered.
This limited warranty gives you specific legal rights and you may also have
other rights which vary from jurisdiction to jurisdiction. The provisions of the
United Nations Convention on Contracts for the Sales of Goods shall not apply
to this limited warranty or the sale of products covered by this limited
warranty.
When you purchase a Fire Sense or Balkene Home product from any authorized retailer, you'll have peace
of mind in knowing that it comes with a one-year warranty. Extend your warranty for an additional year
when you review your item at balkenehome.com within 365 days of purchase.
Important Notice
Do NOT return to place of purchase—for customer service and warranty issues:
Call toll-free
Email
Live chat
Fire Sense
, Patio Sense,
®
Well Traveled Imports, Inc
EXTEND YOUR WARRANTY
(866) 985-7877
9 a.m. – 9 p.m., EST
cservice@welltraveled.net
balkenehome.com 9 a.m. - 6 p.m., EST, Monday - Friday
®
Avalon Home,
®
Mojave Sun
. All assembly instruction presentations are the property of Well Traveled Imports, Inc.
®
U.S. copyrights and trademarks. All rights reserved.
, Vulcan
, Balkene Home
®
and Well Traveled Living
®
®
• THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED.
• PURCHASER ASSUMES ALL RISKS IN THE
ASSEMBLY AND OPERATION OF THIS UNIT.
• FAILURE TO FOLLOW WARNINGS AND
OPERATIONAL INSTRUCTIONS CONTAINED IN
THIS MANUAL CAN RESULT IN SEVERE PROPERTY
DAMAGE AND/OR PERSONAL INJURY.
• IN NO EVENT WILL BALKENE HOME/WELL
TRAVELED LIVING, OR ITS DIRECTORS, OFFICERS
OR AGENTS BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY, WHETHER IN CONTRACT, IN
TORT, OR ON ANY OTHER BASIS, FOR ANY
INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL LOSS, COST,
OR DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE SALE, MAINTENANCE,
USE, OR INABILITY TO USE THE PRODUCT, EVEN
IF BALKENE HOME/WELL TRAVELED LIVING OR
ITS DIRECTORS, OFFICERS OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS,
OR DAMAGES ARE FORESEEABLE. IN NO EVENT
WILL BALKENE HOME/WELL TRAVELED LIVING,
OR ITS OFFICERS, DIRECTORS, OR AGENTS BE
LIABLE FOR ANY DIRECT LOSSES, COSTS OR
DAMAGES THAT EXCEED THE PURCHASE PRICE
OF THE PRODUCT.
• SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.
Distributed by:
Balkene Home
716 S 8th Street, Amelia Island, FL 32034
balkenehome.com
cservice@welltraveled.net
(866) 985-7877
are registered trademarks of
®
and are protected by
®
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