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FREQUENTLY ASKED QUESTIONS
1. Is PetSpy Receiver Collar waterproof?
Answer: Yes, the Receiver Collar is fully waterproof.
2. Is PetSpy Remote Transmitter waterproof?
Answer: No, the Remote Transmitter must be kept away from water.
3. Once my pet is trained does he have to continue to wear the collar?
Answer: You might have to reinforce training with the collar from time to time.
4. How long can I continuously deliver Vibration or Static Shock to my pet?
Answer: The max amount of time you can deliver the Vibration or Static Shock to you
dog continuously is 10 seconds. The remote transmitter will time out and the Vibration
or Static Shock button must be released and pressed again.
CAUTION: While it is fine to use the Vibration for up to 10 seconds, it is highly recom-
mended to limit the continuous Static Shock delivery to no more than 3 seconds (the
smaller the dog the shorter it should be).
5. What should I do if my dog's neck becomes red and irritated?
Answer: Stop using the product immediately for at least 48 hours. If the condition
persists beyond 48 hour please consult your veterinarian.
6. Can I attach a leash to the Receiver collar?
Answer: No, this can result in pulling the contact points to tightly against your dog's
neck. Use a separate collar when needed.
7. How long can I leave a Receiver Collar on my dog?
Answer: The Collar is not design to be worn continuously. We recommend the collar to
be worn only during training sessions or other outdoor activities.
8. How long should the training session be?
Answer: Training sessions should be kept short and positive (10-15 minutes).
Should you have any questions, feel free to contact us at support@petspystore.com
- Quick Links:
- Remote Transmitter Operation
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Need help?
Do you have a question about the M86N and is the answer not in the manual?
Questions and answers
green light on collar will not go off, cannot pair with remote
The provided context does not mention a green light on the PetSpy M86N collar. However, to pair the collar with the remote, follow these steps:
1. Ensure both the Transmitter and Receiver are fully charged and turned on.
2. Press and hold the Power button on the Receiver Collar for about 5 seconds until it enters Synchronization Mode (indicated by a beep and fast flashing red LED).
3. While the red LED is flashing, send a correction command from the remote (such as Vibration) by pressing and holding the corresponding button until the collar responds.
If the green light issue persists, further troubleshooting may be required.
This answer is automatically generated